We booked a room with double queens but some of our travel party backed out on us. When we arrived we asked if we could be switched to a king room and the staff at the front desk was very nice in accommodating our request. The room was spacious and up to date; I was very pleased with the room. Breakfast was plentiful with lots of options; everything was stocked and very clean.

We came to town for the Hot Air Affair area event. We were outside in the bitter cold all day and we were really looking forward to warming up in the hot tub, but, then we found out the heater was not working in the hot tub! I certainly understand these things happen, but, it was disappointing. Also, the one nightstand next to the bed (room 225A) had a large area of something smeared/hardened on it from a previous guest. This is not a big deal and did not impact our stay at all. We did leave the light on in this area when we left hoping that it would be seen/cleaned.

They had the best breakfast selections compared to other hotels we’ve been at this week. Unexpected surprise: they had free ice cream items for you from 7 pm to 11 pm. Excellent location with easy access to food, movies, and interstate Highway.

The toilet bowl had brownish stain? I thought maybe iron stain. Notified staff on departure and they said they would definitely check into it.

Everything about this place is amazing! From early check-in, the beautiful room, the pool and hot tub area, no over powering chemical small (means clean), the evening ice cream treat, the comfy pillows,, bed, comforter.....and the absolutely amazing hot breakfast!!! Hands down the best hotel we have stayed at ever!! Thank you!

The staff were great. The room was clean and good sized. The hotel is located near many stores and restaurants so there were many choices for meals. Breakfast was good too.

The beds were not comfortable and the pool was ice cold. The hot tub had dead bugs floating in it and dirt and sand in it.

Breakfast was ok. I was glad it really was a continental type. The hot tub was great. The location was a bit noisy at night, but it was ideally located for where I needed to go. I was not there on business, but I was there to accomplish specific items which were close by. They have direct TV in the rooms and it's a bit sluggish when you change items such as channels, but they included several HBO channels, so movies were pretty much on non-stop if you didn't have anything else you wanted to watch.

I paid for a king suite with 2 tv's so I didn't have to sit in the bedroom to watch TV. The remote for the TV in the room with the couch did not work and the staff could not get it to. They switched it out and tried like 6 or 8 other remotes and never got it working. So I rearranged the furniture a bit to watch the TV and not have to be in the bed doing it.

The property was very clean, well lit, food was good, the pictures definitely made the pool look was bigger than it was but we still had a lot of fun. April helped us check in and she was beyond friendly and super helpful!

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I left some things in the drawers and your staff located them and returned them to me in FL. I appreciated their efforts. Breakfast was fine, location perfect for us.

More towel racks in the bathroom. There were two of us and nowhere to put wet towels and wash cloths.

I have an elderly mother with breathing issues. The hotel was very accommodating by allowing us to bring her recliner from home for comfort. The breakfast was awesome. The staff was extremely helpful.

This was the cleanest hotel I've seen in a long time. Every surface was clean. The pool was very clean and I had a nice swim. The service was friendly and helpful. Really nice breakfast with make-your-own pancake machine and hot eggs and sausage. I was very comfortable here.

The room was a little loud because they don't have carpets down due to Covid. Quick fix - put a rolled towel by the bottom of the door and you won't hear people as they pass by.

Convenient location and very clean lobby, pool, and room.

I felt it was inappropriate to charge $20 for an early check-in if there was a room available.