Exceptionally good experience, entire staff was very polite and helpful especially Mr. Firdous & Ms. Diana at the front desk. They guided us from places to visit, to arranging our tour and at times requesting a cab for us. Good breakfast. Highly recommended!

Nothing!

Staff is extremely helpful. All the Service was all from their heart. Because of this staff and team. Whole experience in uzbekistan was up lifted. I truely loved the team who assist the guest in the Hotel. Each and every single person in the Hotel was not hesitate to help guest. They are really Just there to help you care you like a brother in blood. I felt like i stay home like a King and i felt really really really in a good hand. The team made me feel like theyll do anything like anything if we ask them to help me. Always smile and always eager to assist. I really highly recommend this Hotel. I was considering hilton Hotel. I was very glad i Choose this Hotel over hilton and i would definately come back for another trip to this hotel. This Hotel made me love uzbekistan. Thank you so so so so much. The best Hotel in my life. I am living in Uae. I stay so many Hotel but i stayed many fancy Hotel. But this kind of Service i never experience. This review is from centre of my heart. Very good price. Very clean. Very nice view. Very nice location. Very nice Hoterlier. Very nice team. Very nice Facilities

I could not give them each tips. I really wanted to give each and every person tips but due to budget I could not but they are well deserved my dollors.

It was one of the best hotels we stayed during out 2-weeek trip to Uzbekistan: the rooms are of good quality, well-designed bathrooms, a very nice pool with a poolside bar for drinks in the evening, very friendly staff and a great selection of stuff for breakfast. The staff introduced some good restaurants nearby. Even though the hotel is a bit off the beaten track, but Yandex solves every displacement need very quickly and at very reasonable prices. Our room was very quiet and light. Sometimes there was baklava or other cookies/cakes in the reception, which were delicious. The chocolate croissant at breakfast was an excellent invention.

the room was a bit small for 3 people with 5 suitcases, but we spent most of the time sightseeing, so it was not a big issue.

Arrived one hour early, no problems where given from front desk, Firuza was very kind, got checked in fast and smooth. Main reason for my booking was the pool! We stayed here few years ago with family when the hotel first opened about 5 years ago. Those days this was the only hotel with a REAL POOL that was clean and pleasant. The service did not change, thank you for keeping a high standard. Will book again right before summer ends! Will bring again my whole family. This a family friendly hotel, with a very nice playground area. I was really impressed by the cleanliness and care for detail.

Noting to dislike! Amazing hotel. The gym was also spacious, I did not have time to work out this time. I saw the sign for massage room and SPA options. Hope to use those services also in the future.

This was a repeat stay for us, my kids and my wife also joined. LAST DAY OF SUMMER we said, let's do it again. This time really enjoyed their in house restaurant Sophia. Good mixed cuisine, tasty dishes, bit slow service, but worth the wait. Good quality food needs time to be prepared to perfection. My kids loved the playground area, the nice weather made it even more fun to be out playing around. ROOM was just perfect! Quality Turkish furnishings, paying attention to luxury details. WE CAN ONLY RECOMMEND THIS HOTEL IN THE HEART OF SAMARKAND!

Wonderful! The enthusiasm in my message is due to the experience I had at this hotel, which I consider one of the most beautiful experiences I've had at a hotel around the world. First and foremost, we want to thank the gentleman who was at the reception in the morning of August 2, when we arrived at the hotel. His extraordinary kindness and the way he treated us were excellent. The hotel management must be very proud that one of their colleagues behaves so nicely with his guests. Thank you sir :)! All the staff of the hotel - maximum score, that is 10! Smiles, kindness and something that matters a lot for customers: always available to help you, with pleasure and a smile! Well done to the hotel staff! The hotel: if I had to describe it in one word, it would be: impeccable. The superb room, the large and clean swimming pool with sufficient sunbeds and which are excellently positioned, and the restaurant and bar are of top quality. The prices are excellent and the products, starting with the taste and ending with the way they are served - simply WOW. Congratulations to all those who contribute with their daily work in this superb hotel, ensuring a wonderful experience for customers. Thank you 😘 !

Hospitality, cleanliness, generosity. Excellent massage

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Staff were exceptionally friendly and professional. They had us picked up from the airport and even when we left to go to Bukhara via the Bullet Train, they paid for taxi again to the train station. Rooms are spacious and the food/breakfast was very tasty. All staff in the restaurant are keen to help and polite. Reception staff always helped with getting taxi for our sightseeing visits as we didn’t speak the native language. They have a restaurant called The Sophia and much better than the other restaurants we went to and at affordable price. Overall a fantastic hotel to start our holiday in Uzbekistan!

The bar is Fantastic!

The hotel has a very luxurious feel to it. The staff is amazing and helpful. They arranged for an english speaking guide in extremely tourist season. Parth at the front desk was super helpful.

Little on the expensive side but its because of the tourist season. Breakfast didnt have vegetarian options.