Top stop great food and pool areA Staff amazing

Stairs Retired couple no offer to lug bags up stairs to room Only way to pool 3 levels of stairs Not really pointed out on Web site

-beautiful and spacious lobby -clean rooms and bathrooms -very attentive and friendly staff -sizeable pool -good location, close to city centre and airport

-the overwater villa was quite dated and lots of repair needed: sliding doors out of rail, outside sliding doors bolted and unable to open, blinds not opening and closing properly -even if it was an overwater villa, there was no access to the balcony over the lagoon, hence you are just inside the villa -it is quite far and troublesome to go to the lobby, restaurant and pool from the overwater villa - you need to ride a boat or call a bus to pick you up and drive you to the lobby

Breakfast in the restaurant with ocean view was very nice and staff were very friendly and helpful.

Light near the mirror for dressing and sink near the kettle

The hotel is in a huge garden. it also has a long beach and a small island. it's great to walk around the garden and look at the flowers and plants. There are also many birds. Our room overlooked the sea and it was very pleasant to sit out on the balcony. all members of the hotel staff are kind and helpful. All our problems were solved, including room exchange and excursions. I have to single out the front desk manager, who often dealt with our special requests personally and with great patience. The food is excellent. Best breakfasts ever.

Everythig is ok, but I think In the near future, the building will need a little stitching and a design update.

Swimming pool area was awesome, breakfast was good, dinner was good Staff was very friendly. We love that there was a air-conditioning space we're you could dine too, because of the heat in Vanuautu it is a bonus

Dinner in the evening could be little bit warmer

We absolutely loved our stay here at the Holiday Inn in port villa. It was our first time visiting Vanuatu and we had an absolute blast. The resort by far exceeded our expectations and it had everything we needed. The staff were an absolute highlight, so friendly and gave recommendations on places to visit etc. Paul, Mary, Jane and Belinda were amazing at reception and David and the team at the pool hub were fantastic! So many activities at the resort and we loved the on-site Catamaran and Melanesian night!! We just arrived back home and are already looking to re-book. 10/10

No faults! Loved it all

I liked the location, magnificent scenery overlooking the lagoon. The staff were very friendly, very polite and happy to help.

The staff are very friendly and try to help where they can. They are still recovering from covid I guess so they had a lot of new staff in training which was fine. They are all willing to learn and do their best. The continental breakfast was amazing! Highly recommend the Melanesian nights the experience was excellent.

The pools were quite dirty and needed a good clean. When checking in we asked for our rooms to be together, they advised that they were together. Went to our rooms to find out there were on the same level but not near each other. Took over an hour to sort out.

Amazing friendly staff and service - all requests met and always willing to help us. the lagoon and free use of water activities. beautiful clean large pool. Quiet and relaxing grounds. Top quality delicious food and menu at the restuarant!! Special thanks to Mayank, Randolph, the two Belindas, Fiona, Shina, and amazing David who took us out on the catamarans.

we would love to come back when the lagoon is open. everything was amazing!

Really friendly staff, great facilities, very clean and good location

nothing!