When I first wanted to visit Nha Trang, the place I wanted to visit the most was this Alma resort, and it was a time to fully satisfy that expectation. I stayed for total 4 days, and the female receptionist who welcomed us at the first check-in was very friendly and kind, and I'm very sad that I didn't see her name at that time. Thank you so much. The view of the resort that I enjoyed from the high-floor of the tower for the first two days was really nice and wonderful, and also I liked the condition of the room. There were so many swimming pools that even if there were many guests, it was not crowded except for the main (beach) pool, and most of the staff were kind. La Casa and Atlantis, restaurants in the resort, were really good, and the Alma Mart in the resort also made it easy to buy some snacks and drinks. I'll continue to write the review of the other two days:)

The resort is quite spacious, so it would be nice if information about the location of Buggy Station or restaurant events could be better guided:)

Beautiful grounds and staff were friendly

Towel quality was very low for a 5 star hotel. They were thin and worn. Waterpark should provide free towels to guests. Very strict policy on outside food.

The resort itself is beautiful set on a gorgeous beach with many cascading pools to choose from in the beautifully manicured grounds. The villa was beautiful and massive. Our children loved the kids club and particularly Koep, Kim and Gee who were so attentive and friendly. The food at La Casa was amazing and the treatments and service at the day spa fantastic.

What let us down was the lack of assistance and information about activities outside of the resort. There was a noticeable focus on keeping guests on site for everything, whereas other resorts in the area have a free shuttle bus service into Nha Trang and tour information desks. We also felt like the lobby area was so busy we were not greeted when we came or left, for example when we arrived we had to actively find someone to take our bags. It is a minor thing but for a 5 star resort the room and pool towels were paper thin and poor quality.

The location is excellent. The food overall is good. The hotel has a food court inside which is very convenient for families with kids to have a quick meal without going outside of the resort.

We had a problem with our room and we asked to change the room but the resort did not agree to this at first. They insisted that the problem has been solved but later on it was not so they had to change the room for us but if it was solved in the first place, it would save us a lot of time and trouble.

The Alma was fantastic! Our beach side room was beautiful, with rooms attended to every day. The buffet breakfast was the kids favourite, but the adults loved La Casa for breakfast every day. The kids also enjoyed the kids club, youth club and water park. The pool bar was everyone’s favourite and it was great to have a kids pool so close to the restaurant, bar and amenities. The carts were a great way to get around in the heat, and the staff were very professional and courteous.

The property was exceptional and there was nothing we didn’t like about our stay.

We had a memorable and excellent time here at Alma resort enjoying the venue, beach, pools, choice of food and amazing kind hearted staff. We had the opportunity to stay both in an apartment style accommodation and also in our 2 bedroom villa with a private pool. Both were of very high standards, clean and comfortable. If you can though the villa is the best and very special. Special, Memorable, Unique, Clean high standard resort with a personal touch where everyone seems to know your name. Book your own villa with a pool if you can. Watch sunrise from your bedroom. Apartment is nice too with beautiful views. Daily yoga, massages and gym available. Plenty of activities for families with young children and if you have older kids lots to do too. You have spaces for both public and private spots all in the same resort. Located right at a beach front with white sandy beaches. Lovely for a swim in the sea and beach walks. Very easy access, only 15min from airport. Highly recommend Alma resortfor a unforgettable Vietnamese holiday.

Big, confortable and clean apartment with beautiful view. Nice with kids : water park, kids club, etc. Amazing breakfast ! Staff speak english well :) Well organised : Good idea to use bracelets to pay !

Not enough buggys to move around. The resort is very big and we had to wait 20 minutes under the sun with kids every time we wanted to go somewhere… And not convinient at all with baby stroller or wheel chair, because there are stairs everywhere :( Half of the pool were closed. We didnt mind but we notice it. Staff didnt want to give us towels at the water park for the kids. Some are very nice and other are rude at the pool and breakfast.

We stayed at Alma for one week in January. This resort is very big and there are multiple accommodation options. We stayed in a 2-bedroom apartment in the towers. The view was spectacular and the unit was big and very new. The unit was cleaned daily. The waterpark was a big highlight for the children and they enjoyed all the different slides. The mini golf and archery were also great. The youth club had various options for the kids, but the games were all expensive and nothing was included in the hotel price. The breakfast in the morning was fabulous and everything that you could possibly want was available. The kids loved the children's buffet as well as the chocolate fountain.

The restaurants were very expensive and always empty, I would imagine that if they dropped their prices to an affordable level they should be able to fill them up. The Alma Mart supermarket was also expensive and about 200% more expensive than what you would pay in a normal supermarket. Even though the units have their own kitchens, there are no cooking utensils or bowls. Each unit gets 2 plates and 2 knives. Nothing more. The resort is far from everything, once you leave the resort, it is a long journey to Nha Trang, about 30 min by taxi, so if you do not want to stay in the resort the entire time, this might not be a good option.

All services exceeded my expectations despite busy business during the holiday. There are many restaurant options and the service was fast. There are 12 pools so it was not hard to find a less busy pool. Kids club is huge with lots of fun activities. There's even a science museum within. We feel like 3 days were not enough to do everything. My 3yo had such a great time. There's a food court for lunch with less $$. The room is so spacious and there are 2 toilets. I've never stayed any resort with 2 bathrooms. We loved everything abt Alma and definitely would come back. One of the best resorts.

Long wait for check in and check out :( Water park allowed outside guests so we dont feel like it was a part of the resort.

Absolutely incredible!!! We were a couple visiting for 1 night/ day only and oh my was it a paradise, away from the hustle and bustle of HCMC. We visited while it wasn’t super busy (off peak season I think) so it was quite peaceful. The staff are exceptional, we were soo impressed at how well maintained the staff keep their facilities, landscaping, pools - everything was pristine. Would love to come back here for a honeymoon!!! Also fabulous food options We just booked the standard room - and it was jaw dropping, exactly as pictured! We spent majority of the time by the pool or restaurants so didn’t feel the need to upgrade to the villa

Absolutely nothing negative although, not a critic of the resort but the buffet breakfast - Alma Garden (self serve food buffet style) was quite mad, packed with tourist. Recommend walking to La Casa for a more peaceful breakfast where you can sit down & order (inclusive as well) from a menu + everyone gets a cheese tier!