There do not exist sufficient words or for me to adequately express my appreciation & admiration for my hosts at this hotel as well as the hotel itself. But I will try. This is a family owned hotel with exceptional service and care for its guests. You will feel more at home than at a hotel. I am a retired and widowed 77 year old Canadian man solo travelling for pleasure and foreign and exotic experiences. I needed some special help graciously provided with no expectation of return. Please read on. First, the hotel. It provides extraordinarily quiet comfort in this special of all Vietnamese cities. English is spoken by my hostess and her family. Tucked away from the noise and bustle of the traffic, yet within 5 or 20 minutes walking to every city centre site which one could possibly wish to visit, including the incredible Central market, the Lake, Pagodas, etc, etc, it is also surrounded within a block or two by every sort of shop or service one could desire from the street culture. Cleanliness is first rate with room service daily. Coffee, tea, bottled water, an honour snack supply room, kettle, refrigerator and TV, Netflix, YouTube Wifi, of course. The offer of a guest kitchen should you wish. Nighttime security ís assured with your digital entrance key. All at an exceptionally reasonable price. I leave the rest of the hotels amenities for you to discover. AS TO MY DIFFICULTIES. I abused by left foot ankle tendons by over exertion. Very painful, disabling and depressing. I was taken by my hostess to her Dr. within a block or so, diagnosed, treated and given prescription medication without hesitation. 19 Canadian dollars. Beyond that, my hostess has been bringing me a variety of prepared Vietnamese dishes daily which of course I would never have discovered by myself. Nor been able to arrange for myself. And is adamant in refusing any compensation for this exceptional care. I am recovering daily thanks only to these wonderful people and this wonderful place.

There is nothing to dislike.

The rooms are spacious, clean and have everything you need. The hotel is close to the town centre and the host family are some of the friendliest people I've met on my travels. I rented a scooter and following a minor accident and some scratches on the bike, the host, Yuan's, only concern was for my well being. My flight leaving Da lat was at 10 pm and, for no extra charge, I had the use of my room until I left for the airport that evening. I would highly recommend this family run hotel and I hope to return. Thank you again for your kind hospitality!

Nothing

The hotel is located on a side alley away from traffic. We have a gorgeous double room with banks of windows on two sides, comfortable beds, always hot water and a charming balcony to enjoy looking down at the pretty garden. We have a nice sized fridge that is silent. It has a great security system, easy to enter and exit at any time. We love the friendly and helpful staff. There are lots of great eating options around, especially if you like eating with the locals. Easy to walk to many locations and there are shops and a pharmacy near by. We love everything about it. We were here in 2010 and it’s even better than it was at that time, although we didn’t think that was possible because we loved it then as well.

We can’t think of a thing not to like!

Great location, even though it’s close to the hospital, I didn’t experience noise during the night. The staff was super helpful. We got upgraded to a nice room and got great recommendations for food and tours, also she booked bus tickets for us. Next to our room, there was a room with food, plates, bowl and cutlery. We did the Mr Rot‘s secret tour, which I would highly recommend to you, it’s a unique experience to get to know the culture.

Excellent facilities, spacious room (mine was standard), with everything you need from Soap to fridge. Amazing view of the city, good location - quiet although at walking distance from main attractions. And most importantly, premium service by the owner! I needed to check in early and she was super helpful, then assisted me with booking the bus and many more tips! I’d love to come back and stay here!

Nothing at all

Quiet location but close enough to walk to the centre of town. The room was comfortable with more than enough hot water for a great shower when needed. Yuna at reception was incredibly helpful especially booking my bus to Ho Chi Minh City.

If a simple breakfast could have been available, it would have been very welcome by me, but this is a minor point and didn’t spoil my experience.

The location is really good, next to everything and really quiet - a haven away from the mad traffic in the city centre. The gardens are beautiful to sit and relax. The staff are really friendly and welcoming and can arrange tours and buses or taxi for onward travel and they also speak very good English. The room was very clean with a kettle and fridge and the beds were really comfortable too. The shower is possibly the best we’ve had in 6 months travelling across Asia, powerful and with loads of hot water. If we return to Da Lat we would definitely stay here.

The hotel is really clean, but not modern - this didn’t bother us, we liked the old fashioned style. Apart from that - there’s nothing we didn’t like!!

Huge room with a view. Great location which is quiet but only a short walk down the hill into the centre.The daughter who runs the hotel is so helpful and always welcoming. couldn't do enough for you . Used WhatsApp for communication before I arrived which made it so easy to check In early hours after getting the night bus from ho chi min city. Great value for money.Would definitely stay again

Nothing

Could not find a fault with this hotel. The staff are super nice... They helped us in any way they could by answering our questions and providing us with cheap and reliable motorbike hire. Both the two girls and the guy on reception at night were lovely. The beds are the most comfortable ones we've slept on in Vietnam and the room was really big and spotlessly clean. Wifi worked amazing and the location is ideal.. Just a short walk from many shops and restaurants. We booked for 2 nights but ended up staying for 4...highly recommend and we would definitely stay again.

Nothing!

The reception staff and the owners were incredibly friendly and helpful. They provided umbrellas when it was raining, let us change the room without extra charge and even accepted that we left a day early when we found out that we had mixed up our travel plan and accidentally had booked our flight one day earlier than actually planned. The beds are very comfortable and we slept very well. The area is also very quiet at night. The room was very clean. The location is really just a short walk from the city center. The (famous) Secret Tour can be booked at the reception - that worked out very well and easy for us.

Some equipment is a bit worn, but everything is functional.