It's a nice hotel in a good location. There's also a really great cafe called indigo that's 2-3 minutes walk away from the hotel.

Novotel is a "tourist" hotel, meaning those huge tourist groups you see in tour buses stay here. It makes breakfast a chaotic experience, because there's just SO many people. It's not such a big deal, but sometimes, you just want the peace and quiet hahahaha! I also don't really like how their tour offers are not so comprehensive. It's not bad, but I can't help and compare it to the previous hotel we stayed at in Hanoi. Here, they only offer car services without city/tour guides. That's fine, but sometimes, it's just more convenient if you have a guide as part of the car package.

Breakfast was buffet and always well presented with local choices as well as most international standards. View over the river was nice.

Getting to the dining area was not easy. Either go to the ground floor and then up another elevator to the dining area on level 4. Or take the evelvator to level 5 and walk down a spiral staircase to level 4. This staircase is a major hazard for visually impaired (like me with monocular vision) because of its material construction and lack of edge markings. However, this is a minor complaint and one that is not relevant to normal sited persons and a common problem if you visit Vietnam. Not a complaint. Just a fact.

To me Danang has Two Main Areas. The beachfront and The River View. Novotel Location is ideal For the Danang River view experience. The customer Service by all the Staff was Exceptional. The Room was Spacious and the Balcony offered a view of the city the river and the ocean. A true panoramic View We enjoyed during our Stay. The bed was Very comfortable and clean. The bathroom was very clean and Spacious. The breakfast buffet was very good. Large selection for all tastes. The gym was very good. The Pool was large clean and beautiful with a great view. During our Stay we went to Ba Na Hills. If one of your main Activities in Da nang is to go to Ba Na hills than i highly recommend you Stay at novotel as they are able to offer purchase your tickets for the Sun world Park and also offer special Deals that you cannot get anywhere else. my Booking included the lounge access and Giang from the executive lounge Staff went above and beyond my expectations when it came to our complete experience at Novotel. Giang helped book our entire day At Sunworld and made sure that we were able to enjoy the perfect Trip to Sunworld.

Modern hotel With the most fabulous views Breakfast was most enjoyable in a lovely setting. The gourmet bar in the lobby served the best food. It was delicious and the presentation was of a high standard. The price was so reasonable for an upscale hotel. Tuyen who served us was so courteous and friendly.

There was not much respite from the heat in the pool area. Not a criticism, just an observation. Would be good to be able to get a drink and snack in the pool area Changing room was tiny with one toilet

The executive loung and staff are very professional and accomodating. The view from this lounge is fantastic. The rooms are very clean and the bed is super comfy.

The lobby gets very busy with tourists and coach parties leaving little room for seating and its pretty noisy at early morning. No good for working in the lobby that is for sure.

The location was fantastic with excellent views of the Dragon Bridge and surrounds. We were on the 23rd floor and the view was amazing. internet was reliable and fast Balcony had every creature comfort and privacy Breakfast was sensational Pool area was ideal Staff courtesy and attention face to face was first class

We tried several times to book a tour of the Ba Na Hills but no one ever answered our requests. This meant we missed out on this tour which was disappointing. Overall communication by message was unreliable and we had to keep asking to finally get an answer.

Overall location was good and within a short drive to most attractions , check in procedure was a bit chaotic as my room wasn't ready by check in time , i was offered a discount while waiting at the nearby café

the room i ended up with had a smell of vomit in it which my wife couldnt stand ... which i suspect was why the room wasnt ready when we came to check in , (maybe previous guest partied too hard) , but when we made the hotel aware of this they did move us to another room which was perfect

nice view at such a high level.

i requested a birthday cake in the room to celebrate my husband's birthday on 0101 2023 but there is was no plan at all. it was quite sad, i thought the staff will arrange as per my request during the booking with them. the place is nice but the room is smaller than expected. this price can stay at Hilton and much bigger room. the fireworks was very short, expected it to be much bigger since it is the highlight at the sky36. should place some chairs at the balcony.

We needed accommodation near the airport for a one night stay and very early flight departure. Room had an amazing view of the river and city. Very central location and great facilities available for guests. Staff arranged 4.30am transport to airport and a breakfast box upon departure. Everything was organised and punctual. Close proximity to airport.

comfortable bed, wonderful view - and the two lounge chairs in the balcony - made getting out of the room a little 'difficult'. Reception staff were very efficient and spoke quite good English - so easy to communicate sumptuous spread of breakfast - and well cooked and presented

the lapse in service at the restaurant on the second night - when the food came only after about 45 minutes and the drinks came after the serving staff was reminded. The server (a young girl) was responsive, but there were 3 or 4 other wait male staff hanging around, whom we asked about the drinks earlier. Nothing happened until the young girl brought the food - and the restaurant was quite empty - only 2 or 3 other tables were taken.