The room and hotel were lovely. The staff were very pleasant and helpful. Christian took time to show us how to use the local taxi app and this was a godsend. He anlso had great cafe and restaurant recommendations. The hotel was always cool and welcoming and smelled gorgeous! A late checkout was excellent as we had a night flight and one of us had been ill for 3 days.

More sunloungers and less tables/chairs, plus more shade at the pool area would be good. 2 umbrellas isn’t enough for the people using the pool. Having food available at the rooftop bar would be good.

Highly recommend this hotel great location to all the important places in Hanoi. The room was very spacious and quiet despite the city is usually very noisy. Great facilities in the room, have a lovely bar at the top floor and restaurant. The reception staff went above and beyond to help us out with anything we needed, they are very kind and hospitable. We can’t thank them enough to make our stay so special and truly felt we were from home to home.

Breakfast could have been more choice but it’s maybe just personal preference.

Loved every single thing about our stay here. We were treated so well the moment we arrived, when we left to do the Ha Giang Loop, the staff offered to keep our bags and had them in the room for us when we returned. Breakfast was delicious, gym and pool fabulous. Special shoutout to Alice that was so helpful with everything for our whole stay, she even done out a map of Hanoi and marked all the best places for local food and coffee as well as must see sights and how to get there etc. We would have stayed longer if we could have! I would absolutely recommend La Jardin Haute Couture to everyone.

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We had an amazing stay at Le Jardin Hotel Haute Couture the staff were always amazing and helpful throughout our whole trip and language barriers were no issue. The staff were super helpful and made sure we were looked after from the moment we arrived. The rooftop bar was a great place to relax and take in the sunset and the views from the breakfast / restaurant areas were also beautiful with views of the water and surrounding city scape. The location was great for us with shops and restaurants close by and Old Town an easy walking distance. We highly recommend Le Jardin Hotel Haute Couture for your trip to Hanoi!

Thanks to Le jardin team, helped us a lot! Stay was comfortable, calm Best bed ever slept ! Room was spacious, with efficient ventilation through windows (and room window and bathroom window). We had open view with the lake Breakfast was beautiful, we were fully satisfied, just maybe stronger coffee option is missing. Restaraunt has lake view Rooftop bar is good Surroundings are nice, few minutes walk to the lake. City center in 20 min by walk, or 5-7min by car We enjoyed our week in Le jardin! And again big thanks to the team!

Amazing hotel, in a very nice area, everything has been carefully thought, from the welcoming drink and the smile of wonderful Chris, to the breakfast with the view on the lake, the swimming pool, and don’t miss the very nice bar on top with live music ! I had 5 perfect nights that added serenity, a cocoon like atmosphere to my busy working journey. All staff are very nice and helpful. I totally recommend this place and I will definitely come back there next time !

The team at the hotel is absolutely amazing! I mainly dealt with Tracy and Sophie, who went above and beyond to support me during a stressful time when my partner was in the hospital. Their kindness and attentiveness were incredible—they constantly checked in on me and were always eager to help with any queries I had. The rest of the team was equally fantastic, making sure I felt cared for every step of the way. I also had an outstanding experience with early check-out—they provided a delicious takeaway breakfast and efficiently organized the airport shuttle. Their exceptional service made a challenging situation so much easier to handle! Thanking the team so much for your hospitality

Given how noisy Hanoi is, we were delighted that our room was so quiet. We couldn't hear any noises from outside in our room which we didn't think would be possible. The room and hotel facilities were lovely. There's also one of Hanoi's best rooftop bars at the hotel. Fantastic cocktails and view. The staff were also very friendly and helpful. Particularly Daniel at reception who helped make sure our shuttle bus found us ok to take us to our next destination. The hotel breakfast had a separate vegan menu which was much appreciated.

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The room was very spacious and well appointed with extremely comfortable beds. It wasn't noisy at all but we were provided with complimentary earplugs upon checkin which is a nice touch. We loved the roof top bar; the cocktails and staff were great! The breakfast room was lovely and light with a nice view, and a wide selection of international food. The location is not in the Old Quarter but only a relatively short walk away; and it's noticeably quieter here which was a welcome respite. The area was certainly atmospheric and very convenient. The hotel is used as a base for tour groups - we saw a few gathering in the lobby at times. This speaks to a level of consistent reliability that is reassuring.

I had expected staff to be effusively friendly based on reviews, but this wasn't quite the case for us. They were certainly very pleasant and professional, and were able to help us with tours - but we needed to be very specific about what we wanted so perhaps my expectations needed adjusting.

Beautiful hotel with a nice spacious room. The rooftop bar and pool were lovely, and not too busy. Christian, who checked us in, was great and gave us lots of recommendations of things to do whilst in Hanoi, which we really appreciated! The rest of the staff were also very nice. The breakfast was great, with the option to order from the menu as well as a buffet. The partner spa across the street was also lovely.