We stayed at Nesta Hanoi twice, from 7-8 July 2024 & 10-11 July 2024. The location is quite convenient in Hanoi compared to other locations near tourist attractions, which we know very noisy. Type of room we chose was corner, offering views to South & East. Modern facilities, unique docoration, also provide good service. As Muslims, Nesta caters to our needs with various halal options, incluiding rice, eggs, fruit & bread. Moreover, the hotel’s location is near halal restaurants.

During our second stay at Nesta Hotel, we encountered several issues that impacted our experience. We checked in around 9 pm, & receptionist we interacted with was less friendly than we had hoped. The room we assigned had a less-than-ideal location, with a wall obstructing the view. Additionally, the shower in our room had low pressure. As Muslims, we found the breakfast options to be limited.

The room was clean and big space. The hotel was near Japanese supermarket walking distance. I highly recommended.

The hotel closed during late night. If you back to the hotel very late night. You have to knock the door and call the security officer inside the hotel.

The employees were all so kind. They helped me with all my extra requests without a hiccup. The bed was very comfortable and the wifi worked perfectly. The breakfast had great Asian and western choices that were a little different each day. The location could not have been any better.

Good location near to the 2024 Hanoi Marathon start end point. Very friendly & helpful front desk.

Need to upgrade if want to have private bathroom attached. Room renovation design dated. Toilet bidet not working.

Very friendly and helpful staff, we needed to change rooms due to a late reservation but this was dealt with smoothly and efficiently. Staff were knowledgeable and helpful in proving assistance to get around Hanoi

Location was a bit busy but no problems with noise once inside hotel

This hotel is wonderful, the staff is very kind and helpful, we love to be there. The breakfast is very good with all International kind of breakfast. The room is very good with japanese wc and veey clean.

Location was decent with many coffee outlets and small eateries around. Full marks to the service level and particularly the manager Ms Huyen Nguyen who was kind enough to agree to an early check in and late check out

Location was decent with many coffee outlets and small eateries around. Full marks to the service level and particularly the manager Ms Huyen Nguyen who was kind enough to agree to an early check in and late check out

Breakfast was very average and repetitive

They accomodated us when another hotel let us down at 1am, they staff were brilliant and very helpfull. Great size room and very comfortable large bed.

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Spacious rooms, good breakfast

Rooms are a bit run down, water flow is irregular. No Gym available anymore although advertised