The location was perfect, the view was beautiful, the pool was incredible, the staff was friendly, and the room was cozy and clean!

Check-in was easy, communication with staff prior to arrival regarding shuttle times etc. was good, room was nice, bed was comfy (loved the pillows), everything was clean, and i enjoyed the view of the pool from my room. Unfortunately I didn’t get to use the pool since I had to leave early, but it looks really nice!

It’s the first time where I checked into a room and there was no toilet paper. Definitely not very convenient when you realize it too late lol Luckily there’s a phone in the bathroom so I was able to contact housekeeping and they dropped it off within minutes. Another thing that isn’t very convenient are the shuttle hours. The shuttle only comes every two hours and doesn’t run that late either. It was a little annoying having to wait that long after arriving from an international trip, but then again I could have just taken a taxi. Other SGN airport hotels offer free shuttle pick-ups on request which I found a lot more convenient. For that reason alone I would probably stay at another hotel the next time I’m in town.

We stayed here one night only While transiting through Saigon. It is close to airport so makes for easy and quick access (15-30 mins depending on traffic) and saves going into town. Rooms were small but very nice and clean. The pool is huge and the gym looked well equipped. The best part of our stay was the buffet dinner (seafood for Moon Festival) and breakfast. The array of food was amazing - both western and eastern and very fresh and delicious. Staff were on hand to make/cook noodle soups/stirfry/eggs etc and understood dietary issues. Kids are catered for with a play area, craft and fun food like popcorn, fairy floss and ice cream bar. There is also bags to take away fruit and bakery items for those travelling. The staff are very nice and engaging. Check in/out process was easy. Note that to get back to the airport, you have to travel 5-10 mins away first before you can cross to the other direction so make sure to factor this into timings. There is a courtesy bus at set times or paid transfer provided by the hotel but we had already booked our own.

Nothing

The hotel is well located and the staff is welcoming. The room service has several options and was quick. The swimming pool is huge! We unfortunately could not enjoy much the swimming pool because it closes at 9PM and we arrived late for check-in.

We booked this hotel in particular because we had an early flight at 7AM. However, we learnt too late that the hotel does not provide any airport shuttle before 6:30AM. This information should be written explicitly on the main page. Otherwise, the hotel was helpful in booking a taxi for us to the airport.

- modern - clean - good service - Amazing view from my room

- I informed two times both reception and service guys at breakfast to prepare breakfast box the night before my early flight and they did not prepare.

Unfortunately, I didn’t spend much time at the Holiday Inn in Ho Chi Minh - arrived around midnight - didn’t even have time for breakfast as I had an early flight. However, I received a very warm welcome, was able to order a drink before sleeping, was given an early morning call and was checked out quickly and there was a shuttle waiting to take me to the airport. The room was perfect - lacked nothing - was clean as a whistle and on the quiet side of the building - just what I needed. Thank you Holiday Inn Ho Ci Minh City!

Nothing that I can think of. I was just very appreciative of what there was. Cannot fault what is perfect. Complaining for the sake of it seems ridiculous to me.

Spacious beautiful room including comfortable desk and couch . Nicely designed toilet and shower area. Tasty breakfast Big swimming pool with trees and plants. Helpful staff at reception

I wouldn’t call the room “soundproof”, I could hear the traffic. In my room cleaning was not done properly. Cleaners did not empty one of the bins and didn’t replace 1 towel. Also guest of the rooms next to mine apparently were ordering food because plates with food leftovers were laying on the floor in the corridor for few days causing unpleasant smells (no one removed the plates for few days)

We stayed one night befofe our international flight. It was easy and comfortable stay. We did not have high expectations as we just needed to stay somewhere close to the airport. The rooms were clean and beds were comfortable. The hotel had an airport shuttle which we took early as we had an early flight. Concierge gave us some good tips what to see in the city.

You could feel that reception just wanted to get through with your check-in. Well, for one night it's okay since we did not have high expectations, but hopefully it is more welcoming for guest staying longer.

I like the location, nearby the airport and nearby my friend residence. The food quality is fair even if I did not have breakfast. The Hotel is kept well and very clean, quite. The staff courtesy is excellent and speaking english ... I really enjoyed my stay.

All rooms are non smoking ... unfortunately I smoke ... and of course it is a big limitation for me. I must say that,s a bit expensive .. value for money. It is a little complicated to reach the ground floor from the main lobby especially during peak hours

Reception employees are very efficient. They give a touch of confidence. I checked in during the night on the 25tb and checked out on the 28th at night time. Both were extremely profesional. I got the help of Tung and Anh to send a package by grab.

The Spa: when I arrived to their desk, 4 staff were sitting down and eating. I felt I was disturbing them. I asked for information, she gave me a brochure but did not explain how to book. They did not look profesional at all. Room service staff must explain the procedure how to retrieve the tray.