We stayed in a villa at this hotel with a family of seven, and we all loved it. The villa was spacious and clean, making it the perfect option for a large family. The breakfast was delicious, with a wide and varied selection of food. Almost every evening, we dined at the hotel restaurant, where the food, drinks, and service were top-notch. I also want to highlight the excellent service at the hotel. Thank you very much, and we look forward to coming back next year! :)

Since we stayed for 10 nights, the water in the pool was excellent at the beginning of our stay, but closer to our departure date, it started to turn green.

The villa with shared pool access from large sun lounge area was nice. Very large and comfortable bed. The beach was great, clean (up to the fence line) and next to the pool and bar. Great spot for sunsets. Food menu was extensive and bbq had a lot of variety to choose from. Staff very friendly, but most did not speak much English at all, which was ok as most guests appeared to be from Russia or other Eastern Europe countries. They seemed better catered for.

The shower drained slowly and water was cut off without warning a couple of times. There is such a thing as too close to an airport and I like planes, but the sound of planes taking off and landing became a bit annoying after a while, even for a jet lover like me. Location was a little bit further from entertainment area too.

West coast is the best location on the island. The hotel is 20mn of the center by scooter. Pool, beach access, gym and globally services are really cool. Restaurant has a diversified menu. A little expansive compared to rest of Vietnam but I guess it’s the island thing. 3 different breakfast that are very nice.

The staff barely speaks English. Lot of misunderstanding. No activities organised during our week: running got cancelled, no beach volley, etc… This is different from what is announced by the resort. The service at the restaurant is at the minimum: goûter is closed before the time (and they won’t give you anything if you are 1mn late), no pillows on chairs outside you have to ask them every time, no one comes to see you at the table during the meal you have to wake up and ask.

Villa rooms were a good size, clean and everything worked well. Pool was nice and right on the beach. The staff were very friendly!

As it was a bit further away from places we ended up eating mostly in the resort. Lunch & Dinner can sometimes be very slow. At times we waited up to an hour for food. Leaf blowing outside of villas @7:30am was not ideal when trying to have a relaxing holiday.

Really nice,comfortable,spacoius,clean rooms and most amazing thing was a swimming pool located just right next to patio Doors. Super friendly and kind stuff that was always ready to help or solve the issue. One of the big things for me personally was safty... it was very safe at the resort but also outside of the hotel area as well so no problems with evening walk next to the beach.

Food was good ... by saying "good food" i mean nothing WOOW and i couldn't find anything what was better than avarage from menu.

One of the best resorts I've been into: - the staff is extreme gentle and kind - we booked the room with direct pool access which is extremely comfortable - the room was very clean, the bed is very comfortable with many pillows - I made the proposal during my stay and the staff made it really cool and romantic

There was only a big huntsman spider in the room the first day but we managed to kick it out

Nothing to fault. Service was exceptional. The new restaurant manager was amazing and the ladies at reception were absolutely gorgeous. Food and amenities were fantastic. Will definitely be back! Thanks for everything guys

Nothing

Fabulous place. We were upgraded to sea view. The room overlooked the pool and sea. Staff were unbelievably cheerful friendly and helpful. There were lots of nice touches for free - airport transfers, drink and fresh fruit on check in, afternoon tea and biccies, cold water available on the bar during the heat of the day, paddleboards, kayaks on the beach available for use. The pool is large and warm with the bar at one end with stools just under water. Lovely sandy beach.

The music was too loud most of the time. There was a slight hitch on arrival. We came by ferry and they arranged transport for us but the driven wasn't carrying the promised card with our name so it took ages to find him. Not the hotel's fault and they said they would talk to the driver. The sea water had lots of suspended sediments so was clean, but not clear.

It was well laid out staff were very attentive and went out there way to help. Meals were great as we ate in a few nights . It was clean and has a lovely beach . Good selection for breakfast

Helpful and friendly staff. Great location. Best value

Facilities need to pay more attention. They have gym and pool but did not available to use