The owners were so nice, Any issue we had they fixed right away, not that they were big issues, just normal everyday things that could happen anywhere. The resort is absolutely lovely, the bungalows are surrounded by gardens and beautiful flowering vines. The bungalow we were in was very spacious. The bathroom was lovely with a walk-in shower. We even had a geco come into the room on a few occasions. The pool was really nice and clear. The beach is an easy 10 minute walk, there are lots of places to eat, supermarkets and pharmacy all within 2- 10 minutes walk. Even though it is not in the center of Phu Quoc, the free Vinbus runs frequently from the main road, which was a 10 min walk, if that and that even takes you to the airport, which we did use a few times. I would highly recommend Palm Hills Resort to anyone.

There was nothing we didn't like.

The property was in a good location of the village of Ong Lang. From the hotel there are a number of restaurants and coffee shops which was perfect for us. If you want more options you can head into the main centre which is a 15 minute taxi journey away. There is a beautiful beach just a 10 minute walk from the property. The rooms were clean and comfortable, the shower area was great! Loved the grounds, felt very lush and tropical. Breakfast was basic but provided fried eggs, omelettes, fruit, bread etc. We are happy that we chose to stay here in Ong Lang, and found that it was excellent value for money!

The owners were super sweet and friendly. Our 7 year old daughter absolutely loved the pool. There was a small breakfast buffet and then you could have a banana pancake and the type of egg that you wanted. And then there would be fried rice, noodle soup or something else. It varied every morning. We got fresh towels every day. We got four small waters every day. There was shower gel, shampoo etc in the bathroom. Nice green view, when you looked out the window. We ate a lot of take out from the nearby restaurants, as our 4 month old baby got tired, and it was easier to eat at home. It looks like the owners recycled the garbage, which was nice to see, as you see a lot of other places burning trash all over the island.

All the reviews I read about the place, before booking it, said that it was a short walk to the beach, which is true. The beach is at the end of the road. There isn’t a lot of beach though. It’s like the ocean starts, where the road ends. But you can rent a sunbed from the resort that is “on the beach” for 100.000 dong. The 100.000 song seems to be the standard price, when you rent a sunbed in Phú Quoc island.

We spent two weeks at the Palm Hills Resort with our two young children and had a wonderful time. Everything was just great - the pool was sparkling clean and the water was nice and warm, the bungalow was very nice, and the paths are covered with all kinds of palm trees and other plants that you feel a bit like in the jungle. We always took the bikes to the beach, which you could borrow for free. The supermarket can be reached within a minute and most restaurants are just a few steps away. The operators did everything to ensure that we had a wonderful holiday. A mattress was exchanged for a harder one for us, coconuts were brought when one of us was sick, children were looked after and we were even able to taste mussels that the operator collected. For breakfast every day there was delicious fresh juice, omelette, and a pasta or rice dish, baguette,... Every day there was something different. We could have asked for anything for breakfast, but we were totally happy with it. In short, we felt at home and we couldn't have imagined a better place for a holiday with children. We are so grateful for the wonderful time! We don't know why the Palm Hills is often listed as sold out on Booking.com. Just try to book through another portal or simply contact the Palm Hills directly.

Great location in the heart of the village, close to the beach and good selection of bars/restaurants/mini marts. Well looked after throughout. Friendly, helpful staff. Good breakfast in the morning with plenty of variety, soup, eggs cooked to your liking, banh mi, coffee, juice, toast/baguette and fresh salad/fruit. Pool was lovely and clean. We would stay again!

Good quiet spot, close to the beach, many restaurants within walking distances, Beauty Bar Thai restaurant was magnificent for food and drinks.value for money, I will stay at Palm Hills resort again. The pool at the resort was very clean and big, a good place to relax.Bed was magnificent, best nights sleep for ages.

Nothing

The resort had excelent facilities and a lovely pool. Room was large and bathroom was spacious! Location was great, a short walk to the closest beach and a 30 minute walk to Ong Lang Beach which was pristine and empty. The owners were friendly and always around to help.

Breakfast wasn't served in the hotel despite by the looks of it have excellent breakfast facilities and by the of our stay having a rather busy resort. It was in the hotel over the road which was fabulous but couldn't help but feel we were taking space from their guests as there was a struggle for seats at times. There seemed to be some kind of insect in the woodwork during our stay making loud scratches in the night which awoke us at times. Ong Lang is undergoing a big road development so the noise of the roadworks was overwhelming at times.

The host is really helpful. I had to check out early morning and he waited for me with a preordered taxi (even though I did not ask for it) which helped a lot since I couldn't call any Grab. He did not speak English but used a very good translator so we were able to break down the language barriers : ) In addition, the garden is beautiful and I loved the pool.

It seemed to be an off-season, therefore, the kitchen and bar were not open which meant I did not get breakfast. However, the host informed me about this situation and gave me some money for breakfast :D

Breakfast great. Staff was very friendly and helpful.

Beds could have been a little softer, but were nice good size.

We enjoyed our stay here. Peaceful & quite and beautiful resort , clean big and spacious room Specially Staffs are very helpful and friendly Resort are filled with green and trees. Not noisy as in downtown, There are 2 clean beaches nearby you can walk 5-10 minutes or enjoy a bike ride for free. we can hire a motorbike to noisy night market only 15-20 minutes