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708 reviews

The Shells Resort & Spa Phu Quoc

The Shells Resort & Spa Phu Quoc

Ganh Gio Beach, Phu Quoc Island, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

The Shells Resort & Spa Phu Quoc

Welcome to The Shells Resort & Spa Phu Quoc, a luxurious 5-star resort located on the stunning Ganh Gio Beach in Phú Quốc, Vietnam. Just a short 5.1mi from the city center, this beachfront paradise offers a perfect blend of relaxation and convenience. With 708 reviews to back it up, this resort is a favorite among travelers seeking a tranquil escape.

Starting at just $66 per night, guests can enjoy a range of amenities at The Shells Resort & Spa Phu Quoc, including a spa and wellness packages, private beach area, outdoor swimming pool, and free WiFi. The resort also offers a complimentary shuttle service, along with free parking, making it easy for guests to explore the local area. For those looking to indulge, there is an on-site restaurant serving up delicious meals with a view.

Unwind in the comfort of non-smoking rooms with air conditioning, and take in the garden view from your private balcony or terrace. With 24-hour room service, free toiletries, and a bathtub in each private bathroom, The Shells Resort & Spa Phu Quoc ensures that every guest's stay is relaxing and enjoyable. Whether you're looking to lounge by the beach or explore the island, this resort has everything you need for the ultimate vacation experience.

Guests of The Shells Resort & Spa Phu Quoc can take a refreshing dip in the resort's outdoor pool, which boasts stunning views of the surrounding area. The pool is exclusively for adults, providing a serene and peaceful environment for relaxation. Whether you want to swim a few laps or simply soak up the sun while enjoying the view, the pool is a perfect spot to unwind during your stay.

Indulge your taste buds at Flow Restaurant, the on-site dining option at The Shells Resort & Spa Phu Quoc. Offering a variety of ambiances including Family-Friendly, Traditional, Modern, and Romantic, guests can enjoy a diverse selection of cuisines ranging from Pizza and Seafood to Vietnamese and International dishes. With options to suit every palate, dining at Flow Restaurant is sure to be a memorable culinary experience for every guest.

When it comes to payment, The Shells Resort & Spa Phu Quoc offers guests the convenience of multiple payment methods. In addition to cash, the resort accepts major credit cards such as Mastercard, Visa, American Express, JCB, Diners Club, and UnionPay debit cards. This flexibility ensures a hassle-free checkout experience for guests, allowing them to settle their bills with ease and convenience at the end of their stay.

Closest airports

Phu Quoc International Airport

5.9mi

Sihanoukville International Airport

31.5mi

Most popular amenities

Spa/Wellness packages

Free parking

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

Free shuttle

Beach

Air conditioning

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Garden

View

Balcony

Free toiletries

Bathtub

Rooms

Show 7 photos

Deluxe Premium, King, Ocean View

1 King Size Bed

805 sqft

Minibar

x4

+

x3

More details

Premium Deluxe Ocean View is 807 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus extra beds on demand, desk, safe, and bathrobes.

Show 7 photos

Luxury, King, Garden View

1 King Size Bed

860 sqft

Balcony

Minibar

Flat-screen TV

x20

+

x13

More details

Luxury Garden View is 861 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus balcony, terrace, extra beds on demand, desk, cable tv, hairdryer, safe, bathrobes, and slippers.

Show 7 photos

Deluxe Premium, 2 Twin, Ocean View

1 Twin Bed

810 sqft

Balcony

Minibar

Flat-screen TV

+

More details

Located in the main building, this air-conditioned room features a private balcony that opens up to views of the sea. The seating area is fitted with a flat-screen cable TV, mini-bar and a desk. The private bathroom includes a hairdryer and free toiletries. Requests for twin beds are subject to availability. Please note that there is no elevator access to the first and second floors of the main building.

Premium Deluxe Ocean View in The Shells Resort & Spa Phu Quoc

Show 7 photos

Deluxe Premium, King/Twin, Ocean View

1 King Size Bed

2 Twin Beds

805 sqft

Private Bathroom

Balcony

Bathtub

Minibar

+

More details

Indulge in luxury with our spacious Premium Deluxe Ocean View room, perfect for 2 adults and 2 children. Featuring a King size bed, 2 Twin beds, air conditioning, a bathtub, and a private balcony for a relaxing stay.

Luxury Villa Garden in The Shells Resort & Spa Phu Quoc

Show 7 photos

Luxury Villa, Garden View

1 King Size Bed

2 Twin Beds

860 sqft

Garden view

Private Bathroom

Bathtub

Terrace

+

More details

Escape to our spacious Luxury Villa Garden featuring a king size bed and two twin beds, a terrace with garden view, and a relaxing bathtub - perfect for a family of four.

Luxury Suite Ocean View in The Shells Resort & Spa Phu Quoc

Show 8 photos

Luxury Suite, Ocean View

1 King Size Bed

1325 sqft

Private Bathroom

Balcony

Bathtub

Minibar

x8

+

x5

More details

Located in the main building, this air-conditioned suite features a private balcony that opens up to views of the sea. The seating area is fitted with a flat-screen cable TV, mini-bar and a desk. The private bathroom includes a hairdryer and free toiletries. Please note that there is no elevator access to the first and second floors of the main building.

Family Suite Ocean View in The Shells Resort & Spa Phu Quoc

Show 7 photos

Family Suite, Ocean View

1 King Size Bed

2 Twin Beds

1455 sqft

Private Bathroom

Balcony

Bathtub

Minibar

+

More details

Located in the main building, this two-bedroom air-conditioned family suite features a private balcony that opens up to views of the sea. The seating area is fitted with a flat-screen cable TV, mini-bar and a desk. The private bathroom includes a hairdryer and free toiletries. Please note that there is no elevator access to the first and second floors of the main building.

Show 7 photos

Luxury Villa, Poolside

1 King Size Bed

860 sqft

Garden view

Private Bathroom

Bathtub

Terrace

+

More details

Indulge in luxurious comfort with a garden view from a spacious TwinDouble room, featuring air conditioning, a terrace, and a private bathroom with a bathtub. Ideal for 2 adults and 2 children.

Show 6 photos

Luxury, Pool View

860 sqft

Balcony

Minibar

Flat-screen TV

x20

+

x13

More details

LUXURY POOL SIDE is 861 square feet and includes balcony, terrace, extra beds on demand, desk, cable tv, hairdryer, safe, bathrobes, and slippers.

Show 7 photos

Luxury Villa, 2 Twin, Garden View

860 sqft

Balcony

Minibar

Flat-screen TV

+

More details

The spacious twin/double room provides air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a bath.

Show 6 photos

Luxury, Poolside

860 sqft

Balcony

Minibar

Flat-screen TV

x20

+

x13

More details

LUXURY POOL SIDE is 861 square feet and includes balcony, terrace, extra beds on demand, desk, cable tv, hairdryer, safe, bathrobes, and slippers.

Show 6 photos

Deluxe, Twin, Ocean View

1 Twin Bed

More details

Guest reviews

8

708 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇷🇺

Daria

9.1

January 2023

✅first line, you can see beautiful sunset ✅territory looks beautiful ✅good price for this level ✅we took breakfast included and we could go to restaurant in a hotel any time for other meals, prices are almost the same like in restaurants on the streets. ✅nice villa

❌no coffee machine for breakfast ❌hotel is far from walking streets, so if you want to go to eat out or to some shops you need to call taxi or rent bike ❌no big mirror in a room (I could see only half of myself, how I supposed to choose a dress for evening?😅) ❌most of the stuff didn’t know even basic English ❌ beach doesn’t look paradisy, a lot of stones and dark color of sand

🇻🇳

Violetta

8.2

November 2022

Very beautiful peaceful resort with lots of trees, flowers. The swimming pool by the beach is amazing too. There are free kayaks on the beach. There is also kids room and spa center available. The rooms are amazing, the interior designer and architect did great job!

Food is a huge minus. The restaurant is very poor, not on the level of such beautiful resort at all. Menu is vastly overpriced and the food and drinks are not even tasty. Using supermarket dough for pizza in a four star resort, really? Hoping that the resort can hire a good chef and create better menu. The second swimming pool was closed down for some reason, it was a little upsetting, because it looked very nice. If you position yourself as an eco resort, you might want to rethink giving 0.5 plastic bottles of water. First of all 0.5 is not sufficient for a person in such hot climate, daily consumption is 2 liters. Second of all it’s very easy to invest in glass or ceramic jars 🫙 and refill them. Eco friendly.

🇳🇱

Hannah

8.2

January 2024

The view and location is very great, the rooms closer to the beach are the best in my opinion. Nice pool and private beach, attentive staff.There was a good breakfast buffet. Spa was alright! At the pool and beach the staff was excellent! The pictures make the property look more modern than it actually is, but it’s still very well done and beautiful.

The restaurant could have had a bit more of an atmosphere ( food is good tho) , the gym is a little outdated. But it’s still okay. The cleaners could be more attentive when cleaning the room. They left the floor sandy and moved things around, which was a bit irritating. We paid for Ballons for my birthday and they left them for 3 days in the room, for instance.

🇦🇺

Alba

8.2

November 2023

The staff and the room were super nice! The pool and the views are amazing. The breakfast is delicious but it was really hot in the restaurant because the aircon wasn't working. In case you need them, they have free transfer from and to the airport but have really reduced times.

For a 5 star hotel, I was expecting more like iron in the room (you have to pay extra to get your clothes ironed), more details in the room like more towels, slippers, water (it is too small, only one sip). To rent a motorbike is 200k dong for only 12h (super strange), so we ask them where we can rent a bike outside, and they were annoyed by this question. The hotel is 20 mins by bike from the main road we expect to have transfer at least but they didn't have... you have taxis outside the door, but of course, they try to trick you into paying more, so we have to request a grab every time that we want to go to the town. There are a lot of details that make them not feel like a 5 star hotel... I won't recommend to my friends

🇨🇿

Lucie

8.2

February 2024

We booked this hotel with the intention of simply relaxing at the beach and resting for two days. It served its purpose, but we had hoped for a bit more. The premises have significant potential, and I can imagine that it might have been a perfect place a few years ago, but nowadays, it could benefit from a bit more care and renovation. On the contrary, the beach and swimming pool were enjoyable. We appreciated the privacy of the villa and the airport shuttle bus. To travel to the city, it is necessary to either use Grab or rent a motorbike. We ordered a half board and were surprised to find that there wasn't a buffet for dinner, but instead, meals were served. While it's evident that the chef is putting in effort, and some dishes were great, a buffet option might be more preferred. We had the possibility to dine outside near the swimming pool and the atmosphere was romantic.

One swimming pool was out of service, probably for an extended period. We would appreciate different opening hours for the gym; 11 am is a bit late for morning exercise, and the equipment was rather limited. There wasn't enough employees at breakfast, so when we got there at 9, essentials like yogurt and fruit were missing, requiring us to request a refill. In a 5-star hotel, I would expect such matters to be handled automatically. Overall, I wouldn't classify this hotel as five-star; it would likely meet expectations for a 3+ or 4-star rating.

🇺🇸

Richard

8.2

July 2023

The property was a nice get away. Staff was very friendly and the room was very comfortable and spacious.

Things in my room kept breaking. The doorbell wasn’t secure and fell off. The bathtub was really nice but didn’t hold water and we had to call to have it fixed. Never got to enjoy it. The included breakfast had nothing for drink options besides water, coffee and some diluted watermelon juice. Seriously get some other options. We stayed here for a week so please don’t think we disliked the hotel. They need to inspect these room for damage and add more drinks to the breakfast. Besides that the stay was great.

🇬🇧

Clifford

9.1

December 2023

Room Selected was the perfect location in main building - several footsteps from the ocean Breakfast was varied and spoilt for choice Everywhere on site was clean, accommodating Swim up pool bar was nice Lovely pool BBQ evening dinner around the pool with live music is a must !! Sea water is lovely - private beach area with plenty sun beds Attentative beach staff Buggy drivers are very friendly & courteous

The room selected, trying not to be over critical, was let down by the staining of the kitchen & ancillary stone based sinks Very stained and off putting Room otherwise was big with bathtub facing the ocean with a huge cornered balcony on the first floor.

🇩🇪

H

10

July 2023

The stay at The Shells Resort was wonderful- we stayed for 2 weeks and are thrilled- the staff were exceptionally friendly, helpful and very fond of children. The breakfast was excellent, plentiful and varied. The restaurant and bar are ok in terms of cost and very tasty. For anyone travelling with young children (our two are 2 years and <1 year) The Shells is an absolute top recommendation. The lodges are clean, in good condition and beautiful. No adapter for electricity necessary (European devices). The complete lodge and resort area is absolutely safe for young children- the baby cot was very good. The large pool is great for young and old, and the lifeguards are a plus. We will come back anytime.

If anything, the location of The Shells is a minor minus point - but anyone who downloads the "Grab" app quickly realises that this doesn't matter. For 2 euros (~55,000đ), you can be in the city quickly and at any time. We traveled with the kids to many locations and events all over the island, you need anyway a driver or a scooter. As a bonus it is absolutely silent night and day. You can also have food sent to the reception of many restaurants quickly and easily. The beach is a bit small, but very nice and clean, plus the pool makes up for everything.

🇦🇪

Jane

9.1

November 2023

Wonderful secluded hotel set on private beach. Room was clean and spacious. Pool area exceptionally clean. Plenty of covered rest spaces to escape the inevitable downpour. Restaurant was limited as still low season but enjoyed our meals. Taxis always on site for a trip or meal away from the resort. Very serene and just the antidote to four days in Saigon. Vietnamese signature massage at the spa was fab.

Not enough bottled water in the room and bar prices high with the nearest store being quite a trek. Apart from that small, first world problem nothing bad to say at all!

🇺🇸

Lynsey

8.2

March 2023

beautiful property right on the beach. Very secluded and long road down to the resort making it feel safe. we kayaked on the beach and swam in the sea and pool! it is very modern and perfect spot for sunset. Sun loungers and little pods by the pool were fab!

the location isn’t great with not much nearby but the taxi was only 150k VND to the main centre, approx 10-15 mins! we went on both nights. The hotel is not very busy so no real atmosphere - if this js what you’re looking for then ideal! We would have liked a bit more going on. The food and drinks here were the most expensive we’ve paid in Vietnam. Didn’t bother us too much but if you aren’t leaving the resort you could spend a lot. the breakfast selection was varied but lots of flies around the food!!

Points of Interest Around The Shells Resort & Spa Phu Quoc

Attractions

Coi Nguon Museum (Bao Tang Coi Nguon)

3.7mi

Da Ban Stream (Suoi Da Ban)

5.4mi

Sao Beach

14.2mi

Restaurants

Flow Restaurant

Cuisines

  • Pizza
  • Seafood
  • Vietnamese
  • Local
  • Asian
  • International
  • GrillBbq

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Pools

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of The Shells Resort & Spa Phu Quoc

Spa/Wellness packages

Free parking

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

Free shuttle

Beach

Air conditioning

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden view

Garden

View

Balcony

Free toiletries

Bathtub

Stay rules - The Shells Resort & Spa Phu Quoc

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Shells Resort & Spa Phu Quoc

What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?

When you book a stay at The Shells Resort & Spa Phu Quoc, you can access your room from 02:00 PM and should leave by 12:00 PM.

Is free parking available at The Shells Resort & Spa Phu Quoc?

Yes, there is free on-site public parking available at The Shells Resort & Spa Phu Quoc and no reservation is required.

How much does a stay at The Shells Resort & Spa Phu Quoc cost?

Accommodations at The Shells Resort & Spa Phu Quoc can start from $66. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

Which room categories can I book at The Shells Resort & Spa Phu Quoc?

The Shells Resort & Spa Phu Quoc offers a variety of rooms including Premium Deluxe Ocean View, Luxury Villa Garden, Luxury Suite Ocean View, and Family Suite Ocean View. Accommodations range from double to villas, with occupancy for 2 to 4 adults and up to 2 children. Smoking is not allowed in any of the rooms, and bed sizes include King size, Twin, or a combination of both.

What activities does The Shells Resort & Spa Phu Quoc offer?

Guests at The Shells Resort & Spa Phu Quoc can enjoy their time by indulging in spa and wellness packages, lounging at the private beach area or beachfront, and taking a dip in the outdoor swimming pool with a view. The hotel's on-site restaurant, Flow Restaurant, offers a diverse range of cuisines in a variety of ambiences, catering to different tastes. Additionally, with adult-only pool available all year round, guests can relax in a tranquil environment. Whether it's unwinding at the spa, dining at the restaurant, or swimming in the pool, visitors have plenty of leisure amenities to keep themselves entertained during their stay.

Does The Shells Resort & Spa Phu Quoc have a pool for guests?

The Shells Resort & Spa Phu Quoc features a pool available year-round, located outdoors, with a view. This pool has age restrictions, allowing only adults to access it.

Does The Shells Resort & Spa Phu Quoc feature its own restaurants?

The hotel has the Flow Restaurant on site, offering a variety of cuisines including Pizza, Seafood, Vietnamese, Asian, and Grill BBQ. The restaurant provides ambiances suitable for families, with options for a traditional, modern, or romantic atmosphere.

Which payment methods are supported by The Shells Resort & Spa Phu Quoc?

The Shells Resort & Spa Phu Quoc accepts various payment methods such as Mastercard, Visa, American Express, JCB, Diners Club, UnionPay debit card, and UnionPay. In addition to these options, cash payments are also accepted at the hotel.