Location, ability to walk and observe animals safely. Chalets, particularly double chalets were well laid out and comfortable. Facilities were good. Staff were very helpful and made us feel welcome.

Condition of road to reach property was bumpy and taxi driver struggled to find the location. Family rooms are cramped leaving little room for suitcases etc. No obvious facilities for lunch, afternoon tea or snacks, especially if visitor has no transport to access other places. Menu was not clearly labelled regarding gluten free foods, which caused an issue for one of our party. (Staff did their best to support us on this).

Where to begin with how incredible my stay at Lilayi Lodge was!!! I spent two weekends at the lodge as a relaxing respite from a stressful time at work. You will feel so far from city life, though it's so close to Lusaka. The grounds feel like a magical oasis away from all stress. I enjoyed going on long walks on the hiking trails and seeing all the wild animals roaming the grounds, the fabulous wine and delicious food, the gorgeous chalets and patio, and getting a massage on my patio. Lilayi Lodge thinks of everything, even creating a WhatsApp group for the guest to communicate any room service needs or general questions. The attention to detail in everything was impeccable. I recommend anyone needing a weekend of peace, a girl's trip, or a romantic retreat to go to Lilayi!

Not the lodge's fault, but there are so many flies following me on the walking trails that they got in the way of enjoying a peaceful quiet walk at times. I used the insect repellant but they didn't seem to care.

Very fresh and tasty food from available options. The staff were extremely pleasant and our game drive was amazing. The kids' play ground was also great offering great fun in the natural and serene environment.. Lilayi Lodge has the best beds in Zambia, its super clean and simply amazing! 👌

During our stay, we were told that Lilayi Lodge doesn't offer stews, i.e., no beef or chicken stews... our kids love these, but they had to do away with them our weekend stay. Hopefully, they can consider this limitation for our little ones and even some adults..

Restaurant staff and food were exceptional. Room was incredibly comfortable, in a beautiful setting. Overall a wonderful place to relax in luxury on the outskirts of Lusaka.

We felt a bit neglected by lodge staff. Other guests arriving received a welcome drink, we did not. We were told we would receive a welcome WhatsApp that would then allow us to communicate any issues, but no message arrived. despite my going to reception to remind them. Our turndown service was forgotten on day 1. The channels on our TV stopped working during our stay, a maintenance man spent some time trying to fix it but then just disappeared without resolving anything or offering any conclusion. All very minor issues that didn't impact our overall stay, but cumulatively were a bit disappointing for the price and expected standard of this establishment.

A little hard to find but worth the effort. A calm oasis next to a chaotic city. Very friendly staff and reasonably good food. Nice spacious bungalows with pleasant terrace and view.

We didn't see much of the animals but this being the end of the rainy season, there were many places to hide and no need to go to the hotel grounds for water. The food could have been better and we had the impression that despite ambitions, some skills and knowledge were missing.

This was our second time at Lilayi but the first time staying overnight. We loved the location and the amenities. The room overlooking the garden was gorgeous, we enjoyed a beautiful sunset game drive with a bottle of Lilayi's lovely rosé, dinner with the wine tasting was perfect, and the bed was extremely comfortable. We booked our trip last minute but were amazed by the service we received during our stay. We will definitely be back if we have another chance!

Nothing at all.

The ambiance and food were good. The rooms very clean comfortable and well appointed.

The directions on google maps lead you to a dead end in the middle of no where. Front desk seem to be aware but do nothing to solve the problem. We spent more than 30 min "lost" trying to find out how to reach the resort. Management and the website should advise guests as to the reference point on google maps to drive to from which there are signs to the lodge.

Great breakfast options, wonderful peaceful atmosphere Many activities to do if you choose. Nice game drive full of many herbivores.

Not knowing about the different ways to get their when the yango and google maps sent us to a road that was closed after a rainfall. There should be a message or instructions on how to get there under these circumstances.

It's hard to know where to start... the incredible animals roaming freely around the chalets; the stunning chalets themselves equipped with the most aromatic natural, homemade products (from bug repellent to bathroom spray!), enormous beds and a huge private decking area to sit and watch the animals; a picture-postcard swimming pool, idyllic grounds with wildlife from giraffes to gazelles; a scenic indoor and outdoor dining area straight out of a film set and; wonderful, friendly staff! My friend and I loved every minute here and if I hadn't been on a budget or a tight schedule, I would've stayed forever! So beautiful - felt like i was in a dream!

That we only had one night! Would've been good to get some advice upon check-in on how to behave around the animals - had a few hairy moments with a wart hog and some zebras! Also prepare yourself for a few long bumpy roads to reach the lodge - but it's totally worth it!

This place was amazing! It was calm, clean and had a lot of lovely animals to observe from the room patios. They really paid attention to all of the details and I think it was the best hotel/accommodation I have ever stayed in.

I have very little to critique - the only thing i would say would to maybe work on the lunch/dinner menu a little more as it is the same menu for lunch and dinner.