For my purposes this hotel was in an excellent location (walking distance from my elderly parents), the staff was friendly and helpful, the packed-to-go complimentary continental breakfast was tasty, the wifi was good, and the air conditioning was quiet & worked well. And the bed was hands down the most comfortable hotel bed I've ever slept in. I splurged for a suite, and thoroughly enjoyed curling up on the cough in the evenings to watch the Olympics on the big screen TV.

The room had a sour smell, like milk had been spilled on the carpet at one point and never properly cleaned up, and the bathroom floor was dirty (though the rest of the bathroom was clean).

Staff was great. Steven, the staff member at the continental breakfast, was fantastic. Pleasant, helpful, knowledgeable and very willing to help. Also kept his area amazingly clean.

Bathtub in our room needed some tlc.

Very courteous and friendly. We were treated very well during our stay and the complimentary breakfast was a bonus as well…..kind friendly young gentleman who greeted us in the restaurant, fabulous!

everything

everything was good

Overall the rooms, bathrooms, services are great.

Overall was great but disappointed that there was no breakfast due to COVID-19. The package breakfast was a complete let down. Should put more effort - the muffins were not fresh, no fruit, granola bars and bottled juices were not great. Since everyone is raving about the breakfast in this hotel, if there is no breakfast at least the replacement package breakfast shouldn’t be too far out. Hope the management takes note on this.

Some items could have been hotter , pancakes . Breakfast choices were good

Tell us before paying about using CAA for discount .

great location, great breakfast and room for everyone.

The city, sadly, has many people hanging around, trying to get warm..

The clean room. Missed the breakfast. We only stayed on Saturday night

The rude east Indian worker on Friday night.

The staff was extremely cordial and the room was immaculate. Oh, and the hotel was in a very quiet area.

Everything was great.

Staff was friendly. Hotel was quiet.

Breakfast was not great. Apple was spoiling Mattress and box spring was not on frame correctly - hung over one side. Could bump shins on frame on other side.