Simply everything

Staff, food, rooms

I loved how the property is family friendly and stuff they have for kids - from swimming pool toys inside to the kids club where you can leave them to have fun. There is also a la cart restaurant where we went for dinner for my birthday and they literally blown me away with food and surprise cake. :) in addition, stuff is super friendly and helpful and the resort is very clean. The beach is amazing and sandy and we never had a problem finding sunbeds which ever time we came to the pool or beach.

Variety of food such as meat and fish was not on top and also local alcohol choice included in the all inclusive offer was terrible :(

The resort itself was wonderful, perfect place for families. We have a 2 and 5 year old and they loved the soft play - uki (sorry if I misspelt her name) in there was so loving and always made it fun, playing music, dancing with the kids and letting them use beach toys to take to the beach, she is a real credit to this place! At reception Sylvia always had a smile on her face and made sure we were comfortable and all our needs met, no ask was too much for her. The food was all halal (except the pork dishes of which there would only be a few) and really good quality. The beach was well maintained and house keeping was excellent. The outdoor pools were cold but the indoor one was lovely and warm Would definitely visit again!

The location is far from main areas like tirana and durres and you have to get a taxi to go anywhere which can be quite pricey. Unless you're comfortable and hire a car it's quite inconvenient Since it was off peak a lot of restaurants around the area were closed The outdoor pools were too cold

Staff, cleaniness, service mind, sauna. We stayed inside of the hotel during 5 days and had no problem enjoying the quality family time.

The surrounding area (zero attraction in walking distance except for the beach full of garbage). The playroom could offer a bit more "unbroken" toys. Buffet is only available during the high season which was a bummer. We were fed but the food quality of the course meals are quiet disappointing.

Our stay at the hotel was very welcoming. Travelled with a friend but could easily travel solo here too. All staff were friendly and helpful and the hotel is right on the beach. You can take a short bus journey (approx 30 minutes) to Durrës for 100 LEK (€1) if you want to venture out to the nearest town and explore some history and a different vibe. The bus stop is past the roundabout so ask reception for directions. Dinner was amazing with a wide range of foods to select from. Our room was cozy and comfortable and facilities were amazing....indoor pool is a bonus on the cooler days! If you like sunsets, then this is the spot to watch also.

Liked everything but would be great if there was more of a fruit selection at breakfast, whole bananas and sliced apples and melons.

The hotel was very clean. Beds made up everyday and room cleaned daily.

There's no toilets at the beach bar.

Prompt, responsive, friendly, helpful staff. Rooms, lobbies, green areas, pools - all facilities very clean. Excellent food: tasty, diverse and fresh. Very well equipped gym. Awesome playing areas for children. Movie night for children - popcorn included, pool activities. Amazing live music! Our party of 9 loved the 4 night stay at the resort!

This is a really great holiday resort, with everything you might need. We visited in October, during low season, but everything was working very well. The staff is very friendly and helpful. The facilities (two outdoor swimming pools and a large indoor pool) are great and kept in perfect condition. Really good for kids, with a nice and big indoor play area and an outdoor playground. The buffet food at the hotel restaurant is good and diverse enough, with everything you expect when you are visiting a Mediterranean country. The hotel's a la carte restaurant is also very good and serves fantastic pizza, and it is very convenient to have that so close - affordable and open even during low season. Many things that would for which you might be additionally charged elsewhere - pool towels, sauna, children's play area - are free.

The family room was big enough but there was very little place to store things, just one wardrobe for the 5 of us. Also in the bathroom you have to keep much of your stuff on the floor because there are no shelves. You could also give the guests an option to keep the towels and not have them replaced every day - no need for that :)

The staff were amazing! So attentive to our needs and very welcoming! The rooms are a good size, the food was tasty and the beach was beautiful! Would definitely stay again!

All inclusive includes alcohol but it is quite basic. You have to pay for cocktails

We slept three nights in the hotel. The staff are very very kind, smiling and helpful. The hotel was highly clean, and good smells everywhere. I recommend Sandy Beach Hotel to everyone.🙂 We will be back again🙂