The place is nice and spacious. The staff are nice and kind and will always accommodate you to book a taxi going to city center.

1. Not in the city center, taxi from city center to the hotel charge more than double the amount of the booked taxi from the hotel. And also carlift from the airport is expensive if you let them charge you too much because they said the location is far from city center, but don’t be fooled by transport service from the airport, maximum amount they charge you going to hotel should be less than 4000 Armenian Dram not 15k-20k, because normal rate is only 1,900-3,400. 2. No electric kettle in the room.

Great View onto the City Yerevan, nice breakfast with a little too loud music :) and very friendly stuff. Meditative Hill climbing every day to and from the city back to high altitude hotel location. Feels a bit like returning to your Zen-Buddhist Monastery :) But it keeps you in shape. Taxi and Bus is no solution, due to all day traffic jam.

There is no spa and no pool like in the description. The location looks nearby the city on the map, but beware of the sporty climbing experience of the high altitude. The hotel could get some renovation and the Wifi, especially in the evening hours, is almost not useable.

-The breakfast was really delicious and varied . -The view of the mountain and the city is really attractive, and I can see the distant high mountain peaks, and the view of the sunrise and also the sunset is very beautiful. Glory be to God who created this beauty. -The room is spacious and comfortable. -The hotel is located on a hill.

-The bed mattress is so low that it makes my legs hit the edges of the bed. -It is not possible to pay with bank cards. -When the wind blows, there is a creak coming from the main window in the room. -The main carpet in the room is a bit worn out.

The staff were pleasant especially front desk receptionist Lianna. She was very kind, helpful and polite. She spoke fluent English and that made our communication easier. She called taxi for us many times. When we arrived at the hotel our room was not available so my husband and I were upgraded to a suit for the same price. That was really nice. The hotel itself was clean and we had clean sheets and towels everyday. Our room was on the sixth floor and we had lovely views of Mount Ararat and the city. WiFi was good in our room.

there is 2 guys i want to commend the receiving receptionist when we get there i wasnt get their names since it was a little hard but the guy on duty august 02,2023 around 9:30 in the evening and the guy August 03,2023 (he is fair in complexion and a little chubby) same time 9:00 pm.. he was accommodating despite of the language barrier

i got a wound in the side of the bed in room 202.. i have told 2 receptionist and told me that they will send a person to fix it but it didn't happened at all. i checked out and still there is a nail in the small bed

The manager and staff were extremely accommodating and friendly. I asked to be on a higher floor so I could have a good view of the city and I was upgraded to a better luxury room on the highest floor without having to pay extra. They also paid for an order I made because I didn't have local currency and they were the main reason I felt absolutely at home in Armenia. I highly recommend this hotel for the price, service, quality and extremely friendliness of the manager and staff

That I had to leave.

Overall I had good time staying in this Hotel, there's a bus stop nearby, and couple of grocery stores. Mattress and pillows were good. And breakfast was exceptional for the price.

It was -9°C at night outside during my stay, and it was very cold in the room at that time, air conditioner didn't make much difference. And water was not hot enough in the bathroom, just warm, which was a real bummer during such cold.

The Front Desk have very helpful staff, specially Nane. All my requests were attended to. The breakfasts are huge, many options are made available, shops are nearby, I had everything I needed. I found a shortcut to town, a 15 minute walk all downhill. I booked this hotel because there is a mini grand piano. I will definitely return to this 'home away from home'.

No complaints.

location is a bit far from the center, but from some rooms you can see Ararat mountain. Breakfast is fine

sauna doesn’t work. only once staff clean the room (2 weeks staying), shower didn’t work properly

great breakfast,great view of room,good location, large room..totally we was satisfied there

the hairdryer didn’t work..the carpet of all part of the hotel was dirty…refrigerator has a bad smelling…didn’t have toothpaste,toothbrush and body shampoo …swimming pool that was in pictures didn’t work