Rooms were spacious and very clean, bed and pillows were comfortable. There was a real sized fridge in the room and a coffee pod machine with a great selection. Shower was huge with great water pressure. Temperature in the room was great throughout and it was very peaceful, great for a good nights rest. TV was fantastic and you can sign in to your usual streaming services account also, wi-fi was also a good speed and free for guests.

The Room Service menu could have a bit more variety and cater for more dietary requirements, especially in the desserts. Would've enjoyed some mini bar in the room, this would just allow for convenience and not have to rely upon Uber to supply the extras that you might be needing.

Property had a modern feel to it with good facilities. Air conditioning worked well, ordered dessert room service which was lovely. Being high floor we had a nice view of the sky. Bed was comfortable and the bedroom portion of the room was large and spacious.

The bathroom area was too small and also right next to the bed which didn’t make the best hotel room layout. The toilet was right next to the shower which only had a small glass wall between the two, water would constantly go all over the bathroom which meant we constantly needed fresh towels and used all towels given to keep it as dry as we could. Parking was a steep $20 extra per night. Room was in need of some touch up maintenance, looked as though people had partied and damaged some of the room.

* Clean amenities and room * Great price for the room. the Nespresso machine was a wonderful complementary item. temp was on the cooler side, nevertheless, flavours was delectable lol. makes me want to buy one now, and take it to all my overnight hotel stays that don't have one one haha.. * Staff were exceptional great customer service, they held themselves to a high standards. 100% revisiting. * Dinner was amazing. I had the 250g porterhouse steak, red wine ruxe and wild mushrooms and black garlic risotto, OMG. HOWEVER, I had to send my steak back as it was too under for my liking they took it back with grace. after receiving my steak 2nd time, then, omg, it was perfect cooked soo wel soo tender and still pink, good thing I didn't have Desert coz, it would have taken away the wonderful after tastes and delightful satisfaction of the meal size.

* No raw suger, or bottled water and only 1milk * Shades and curtains were difficult to pull drapes closed open was fine.

I was travelling for work and stayed at the hotel as it was the same as the convention. The room was spacious and comfortable with large windows a lounging chair and a Nespresso pod machine that probably saved my sanity more than once. Understandably, due to the convention, the staff were incredibly busy but I found them very accommodating and kind when I needed help. The walls are also thick enough that any excited neighbours didn't make too much noise at all.

The bathroom is horizontally small, so if you have larger hips you may catch yourself on the sink. The other thing to note is if you are ubering in meals, you will need to pick them up from reception.

Very comfortable room and friendly staff. Excellent location.

The underground carpark that cost $20 per night has damaged our car. When we departed and went to our car there had been an obvious leak from the pipes on the roof. This leak was obviously corrosive and has lifted the duco from my car. Since coming home we have tried to polish the mark, however it is permanently damaged.

Modern spacious hotel. Room was lovely - large, clean & comfortable with good lighting, plenty of power sockets and USB ports (regular failures in a lot of hotels). Good breakfast choices with hot and cold buffets and the staff in the restaurant were very welcoming and smiley. On site parking a huge bonus - worth noting that guest parking appears to now all be underground, the entrance to which is actually on Hotham Street (not Bell St). Drive straight into the car park (barrier will lift automatically), find a space, park and then take the elevator up to reception to check in.

Part of my reason for choosing this hotel was the on site parking, knowing I would then use public transport to get into the city, so there is always a compromise. However, I didn't think the location was great - Preston itself had nothing to offer and a walk up the high street is enough to tell you the area is depressed. Quickest way into the City Centre is train (30 mins) but also allowing 10 mins for the walk to the station and up to a possible 20 mins waiting time between trains (more at weekends), the reality is you might need to allow up to 1 hour in total. OK if not in a rush (which I wasn't) but pricing needs to reflect this.

Location was easy to access at numerous times of the day. Excellent triple level secure car parking. Walking distance to tram, train and eateries and preston market. Stampton bar was warm quiet and staff attentive. Up high so nice view at night. Nice respite as the weather was a bit unforgiving. Would recommend if want a base with your car outside cbd as easy access to many main roads.

Fridge was a little cold even with adjustment. Froze the milk. Not really a drama as coffee downstairs anyway.

Hotel near Bell station - direct travel to the MCG and Rod laver arena. The room was clean and request was made for additional towels to reception via the room phone that were sent to me straight away. Breakfast was good but there is a additional charge. Parking was also very good - very secure - also an additional charge of $20 per night. The staff were polite and accommodating. I would stay there again. Job well done guys!

Nothing - all good

Amazing, Novotel never disappoints - its one of my favorite hotel chains Manager DAVID, AMAZING!! - PLEASE PROMOTE HIM FURTHER

please for loyal or regular customers give a good price. The Chinese's/Japanese (ethnicity) chef - no manners have no idea about hospitality, v rude to customers during breakfast. if there is an internal fight the staff shud keep it to themselves. and the carpets please have carpets with more friction or at least provide slippers of good quality in all rooms

Location was perfect for what we needed. Staff were very helpful. Reception area was very clean.

The entrance to the hotel itself is not clearly marked, and the underground parking is not very well signed. Getting from the carpark to the hotel can be a little confusing. A couple of makeup marks ob the wall in the living area. And the step up to the bedroom and again to the living area are a hazard - great to have signage outside the door, but in the dark at night, I almost hurt myself