Perfect attitude from all staff in the hotel we got in contact with (reception, waiter/waitress, housekeeping etc). Absolutely spotless rooms. Tasty breakfasts and dinners. Good swimming pool, gym and sauna. Large outdoor area with kids playground (some of the kids entertainment equipments are a bit old and would need a bit of refurbishment but still working) or spaces for meditation or yoga. Location is nice.

It is more information then complaint. If you get a room towards the road it is quite noisy especially during the summer when you want to keep your windows open. There is no individual aircon in the room (hotel offers regulation of the temperature in the room if you request but we preffered not to and kept our windows open). And here comes our second and last bad experience. There is smoking allowed on the balcony of each room, which is understandable, but not very convenient for families with kids beign awakend or falling asleep in the room full of smoke if you are unlucky and have smokers below.(again there is probably not much hotel can do about it).

Excellent location, good connections to bike paths, great breakfast, very helpful staff.

The shower in the room needs more water pressure because it takes a long time to wash off the soap. Since there are many bike paths around the hotel, many guests come with bikes. It would be nice to have a designated, lockable area for bike storage. (The bike storage box provided is so low that our bike simply couldn't fit in it, and it's difficult to fit smaller bikes in it either.) The staff helped us put our bike in a room used for storing chairs, but that's not the real solution.

This hotel truly took our breath away. This place is heaven, and for dog owners, it's a paradise. We arrived with some skepticism due to recent reviews we had read on Google, but all our doubts were dispelled. Our stay at this hotel was an amazing experience from start to finish, and we wouldn't change a thing. We only regretted that we stayed for just one day, but we will definitely return for a longer visit in the future. Dogs are warmly welcomed, pampered, and spoiled here. They can go practically anywhere with you, except for the spa area. In the room, we were greeted with bowls and treats for our dog, a blanket, waste bags—everything was just perfect. The surroundings of the hotel is magnificent.Everyone here is incredibly kind and friendly, always ready to help or offer advice. The check-in process was probably the fastest I've ever experienced. The room was also fantastic: very spacious, with a beautiful balcony overlooking the park. The room also had a minibar with some basic non-alcoholic drinks and beer. We had dinner at the hotel restaurant, which is served buffet-style, all-you-can-eat. And the buffet was simply amazing. There was a wide selection of salads, several main courses, various sides, cheeses, and desserts—the choices were extensive. What’s important is that every dish was of very high quality and delicious. We enjoyed our meal tremendously, and it was an indulgence well worth the money. The next day, we also had breakfast at the restaurant, again buffet-style, and it was wonderful. Once again, a very wide selection, with everything we like. In conclusion, our stay at Hotel Krainerhütte was an amazing experience. This is exactly how we imagine a hotel should care for and pamper its guests. This hotel can proudly boast its four stars from Hotelstars Union, as it fully deserves them. We can definitely recommend this hotel, whether for a short stopover or a longer stay.

There was nothing wrong with our stay. The only issue might be that they pampered us so much that now we’ll expect the same standard from other hotels, which might be a bit of a problem. :-)

Our stay at the hotel was excellent. The location is convenient, the rooms are spacious, clean, and quiet, with great heating and instant warm water. The breakfast was high-class, and the staff was exceptionally friendly. Although we didn't use the conference facilities, they seemed remarkable and are worth considering for future needs.

The bed was a bit crackly, and the pillow was softer than I prefer. Adding a hot water maker to the room could enhance the overall experience.

Amazing area for vacation with a dog! Beautiful well maintained park with hammocks, chilling areas and even meditation rock on the river. Very calm and peaceful. It seems also like a great wedding spot. Breakfast was fantastic and you could bring your dog to the restaurant. I think because I stayed over Sunday and the place was pretty empty (apparently as other guests told me it’s super busy during weekdays as serves as a business conference/enagagement center too) they upgraded my room to much more fancier one. The view from the room at the garden was great and the the room was clean and well decorated. I loved the huge windows overlooking the park - my dog was watching it over at night 🥰

That I didn’t decide to stay longer. The temperature in the pool was a bit too cold.

The location was excellent and very quiet surroundings. The swimming pool was excellent.

The window was kept open before our arrival and we had a large cricket inside the room. After we got rid of it there seemed to be a second one which kept making noises for the better part of the night. That created a small disturbance in our rest, but ultimately we managed to rest well.

The breakfast was great with a wide selection to chose from. The rooms are neat, clean and comfortable. The location was great. Nicely tucked away in nature but just a short drive from the city center and the airport.

The shower head wouldn't stay in place so you would have to hand hold it while showering. There was no aircon but there was a fan in the room. The dinner menu is a bit pricey but there are restaurants a few minutes away with cheaper options.

The hotel was good and it has met our expectations. It is about 30 minutes drive from Vienna and so made it comfortable to be around the city whilst enjoying nature. The nearby Baden bei Wien is very beautiful. The stay was good, breakfast was excellent and it is has been a good value for money.

On the whole everything was good and there is nothing in particular to complain about. However, more effort should be done with regards to cleanliness since at some points the hotel (seminar area) was a bit untidy and the rooms could be better kept. All in all however, the stay was very good.

Wonderful place to relax. We came for one night and we were very sad to leave and will come back again and again for sure. Excellent breakfast. Thank you!

The evening restaurant is very expensive with small variety, I hope a more easy menu would have been offered, maybe in the bar. we have ordered from the application

The location of the hotel is exactly what you need if you are planing some sightseeing or business trip next morning. Really nice place for a short stay. Outstanding breakfast with all varieties to choose from, highly recommended.

There was nothing that I would see as negative about my stay, even when the Hotel sauna was out of order the day I stayed, there was offered another option where to use this service, so in overall I was very satisfied with my stay.