Large breakfast buffet with good quality food. Well located near the lake and all other facilities at walking distance.

Bit understaffed so service was a bit behind sometimes at busy hours. Personnel present worked hard to compensate.

The junior suite was tremendous with a fabulous scenic panorama from the balcony. The food was exceptionally good.

No milk in the rooms had to ask for milk for coffee. The service at dinner was not in keeping with the quality of the menu. They seem to be short staffed and give priority to groups. Didn’t have a wine list! Having booked the half board option we were initially told on check in that we were not booked in for dinner and it was our 30th wedding anniversary. Once that was resolved we were later told several courses were “gifts” we ended up being charged for them. It was very confusing. This did not spoil our stay but it was a bit high maintenance and not as relaxing as we had envisaged.

Location perfect. Views stunning. Short walk into St. Gilgen. Easy road access to Salzburg and Salzkammergut. Breakfast buffet exceptional. Room very spacious. Hotel throughout very clean. Had a few dinners during stay and quality excellent. Most impressive thing about our stay was the service provided by Mark, who seemed to have a wide range of responsibilities but fulfilled them all with politeness and a smile. Best asset of the hotel.

Tried hard to come up with anything unliked but struggled. Perhaps corridors and room could have had some art pictures on the walls rather than being a little spartan...but that's hardly a criticism. Hotel would benefit by having a spa facility.

Kind and friendly staff,perfect breakfast

Great location and facilities.

Part of the staff was very nice (the younger staff members), but the other half was very disrespectful and mean. Made me feel not welcomed.

Amazing location, absolutely stunning views, easy to reach all the main attractions, nice and quiet area perfect for a relaxing getaway. The staff was very pleasant and helpful. Good breakfast with delicious coffee. The room was clean, tastefully decorated, comfortable with all the necessary conveniences and a balcony. Parking was free, easily accessible and with enough parking space.

An option of softer pillows would be nice :)

Direct entrance and private beach at the lake. Stand-up paddle board and boat you can use for free. Spacious rooms The breakfast buffet was amazing!

The bathroom is separated from the bedroom by partly glass. So, if you turn on the lights in the bathroom during the night, you wake up the other person sleeping. Mosquito nets in the windows would have been great.

This hotel was sensational! The view from the room of the lake and mountains is spectacular. It’s better than the pictures on the web site! The room is spacious and so is the bathroom with a beautiful bath!! I loved the little sitting area in the room with gorgeous couch and chair. The little terrace was perfect to sit out on to admire the view! The staff were very welcoming and so were the cleaning staff. Gave us extra pillows. Breakfast was great too!

We had to go home!

Fabulous location and great staff…. who made us feel so welcome Had a really lovely BBQ buffet meal on the terrace and really enjoyed the boathouse and lake. Lake view from our room was outstanding

Carpet in room has seen better days and was very stained Parking area can get very busy Breakfast was ok but nothing amazing…. there were no eggs or sausages left sadly as it was quite busy

A very comfortable hotel with good facilities in a beautiful part of Austria. The staff were very professional and friendly. It was obvious that they socialised well together and it felt like a family.

The only negative comment would be about the lack of electric fans or air-conditioning when it’s very hot.