Lovely staff, very friendly and attentive. They take the time to chat to guests in the breakfast room. Good breakfast buffet with something for everyone, coffee brought to table. Interesting C19 decor in the common areas. Background music unobtrusive and tasteful. Good wide shower cabin with jolly muticoloured tiling. Well supplied coffee and tea-making facilities in the room. Quiet (apart from some noisy youngsters briefly one night.) Good location - just a short tram ride from the main station and only 15 mins walk to the main venue of the festival I was attending in the centre.

The mattress was much softer than I am used to and kept coming away from the wall. (But I still slept fine.) The main light was feeble, but there was a good little lamp you could plug in behind the pillows to read by. Some inconsiderate previous guest had unfortunately left a couple of nasty stains on the nice, newish-looking creme wallpaper.

My stay at this hotel was absolutely positive. One of the highlights was the exceptional cleanliness, which was evident throughout the entire property. The staff at the reception stood out with their friendliness and professionalism. A particular advantage for me was the option to pay in cash. Since many hotels nowadays only accept card payments and I often experience issues with card transactions, I was very pleased with this flexibility. Additionally, I greatly appreciated the thoughtful service of being provided with an umbrella when my own was broken – a small but meaningful gesture that shows how much attention is given to the needs of the guests. I can wholeheartedly recommend this hotel and will gladly return in the future. The bed was so comfortable that I didn’t want to get up – I’m not sure if that’s a pro or a con! Ps : I’m going to bring the umbrella back when I visit this hotel again 🥹🤞🏽

I had to find a place to stay for work and always look for unique establishments. The Hotel Rubenshof was exactly that, with the added bonus of kind staff, a wonderful location, and ticking all the boxes of comfort that so many established names nowadays seem to lack. Had to miss out on breakfast due to an early appointment, but will certainly come back again to try this as well. One truly felt like Poirot on one of his out-of-London adventures!

Registering was seated at a desk in an beautiful art nouveau office. No standing at a reception dek here! I'd booked a basic room.and although it was small, it contained a very comfortable bed, sink, mirror, a selection of lights, wardrobe.... It was great. the breakfast was very good value and the breakfast room has the most beautiful stained glass windows. The location is great with the city Art Gallery very close by and lots of cafés restaurants and bars within easy walking distance.

This is not a complaint, but just a warning that, if you have mobility issues you should mention it when booking. I had a LOT of stairs to climb to my 2nd floor room and then, immediately inside my door there were more steps going down into the room. It would be easy to go head first down them!

The staff are really friendly, helpful, and responsible. I arrived on a Sunday night and they called me beforehand to check with me what time I would check in and instructed me how to get the keys. I initially did not give any time I would come so I really appreciate this. I also had problems with the wi-fi connection and they also helped me with that. The staff can speak English, Dutch, and French. There's also a breakfast buffet for 10 euros. The hotel is in a good location with tram stations nearby. By walking, it's 30 minutes from the Central Station.

There's no elevator so I had to carry my stuff on their kind of narrow staircase. I only get connected to the wi-fi on my second day, so that was tough. Thankfully it was not super hot when I was there but a fan would be good during this summer season.

i liked everything about this place! the location is great, interior is to die for, the room smelled with cleanliness, stuff were so sweet, and, i mean, the price! if i ever go to antwerp again, i will stay only here. p.s. bring your earplugs, there is no soundproof, but i won’t mark it as a con anyway since the building is old and it is visible that the owners keeping it in great condition without major renovation

I liked the charm the property had offer. Getting your own room at that price was a good value for money. The staff was super nice & helpful. Guided me towards the main attractions of the city, gave me a paper map and some Belgian chocolates. Also, they are more than happy to keep your luggage after checkout time incase that's a requirement - it was very convenient for me to explore the city on the day of my checkout.

I didn't like the position of charging sockets. I had to move the bed a little bit to be able to charge my laptop and phone as the sockets were hidden by the bed.

The hotel is really conveniently placed, with metro and bus links into the city less than a 5 minute walk away. The staff were welcoming and friendly. The bed was comfortable, and the shower was good.

The walls are quite thin, so if other guests were noisy you could hear them going up and down stairs, but there was no noise from outside, and no disturbances during the night.

The staff were very friendly and helpful. It was my husband's birthday and I requested a small cake and balloons. we also got champagne. Thanks to Thierry ❤️ The breakfast was good and we had fresh croissants everyday. We wanted private bathroom so we booked the room in the attic which was good but so many stairs as the hotel is a very old building. The hotel is very close to the subway and Tram and 20mins Walk from the city center and historical attractions. Overall we had a pleasant stay

There were no hairdryers in the room but I asked the front desk and got one. There were no daily room service but we got fresh towels when we asked for.

The building preserving 19th century architecture and wall paintings. The utmost kindness of the staff, who even marked the restaurants and sites of my choice on the map they gave me. Thank you for this!

The shared shower was not on the same floor as the room, so when getting out you really have to be prepared with a bath robe when walking on the cold stair way (which I wasn't).