Staff is trying to put their effort into speaking the best English they can. This is always an issue in French-speaking areas so this is ok. The room is decent, not too shabby missing the minibar as someone who is traveling for business but can live without as well. The room was clean and the shower was nice as well. Breakfast was ok, enough variety to choose from. The location is slightly outside La louviere but really easy to go to to have a meal or a drink in the city instead of next to the hotel which is really good as well. Good value for money.

The beds are so soft that my colleague slept next to the bed. I survived the nights but had some sore back afterwards.

Perfectly located by the highway for a quick stop for the night, very functional and perfect family room with 4 real confortable beds. We could nicely rest thanks to the air cond and sound proofing of the room. Great breakfast!

We used the restaurant next door but regretted as we had to wait a very long time before getting our drinks and even longer for the food (over an hour for an order of 2 main courses & 2 kids menus served past 9.30 to sleepy kids), served by obviously very tired and not happy to be here staff. Both kids menu options were very disappointing in terms of choice, visual and taste. The grown up food was good. We didn't try the hotel "snack service" but probably should have instead of the restaurant.

The hotel was really very good. We were checked in by Mohammed who was very helpful. Our room was lovely, it looked very new, bathroom very stylish. There is a couple of restaurants but we went into town to eat. However we did have breakfast the next day, probably the best breakfast for choice we've had at a hotel for a long time. The bed was really comfortable and the room was very quiet. The aircon worked well.

We were in room 109 and the curtains didn't fit the window property (too much over the wall, and not enough over the window) and this meant that we were woken early by the sun.

The family room was designed for exactly that...a family! Unlike many other so called family rooms in other hotels, this was perfect for the 2 adults and 2 children stay. Separate toilet, dividing partition, separate lighting, all small touches to provide the comfort a family needs when sharing a room, were provided. The breakfast was excellent, and perfect to fill us up for our onward journey. The staff were very helpful, professional and efficient.

More milk provided with the tea and coffee facilities.... but this was provided when requested.

The hotel was great. The breakfast was great. Staff were very nice.

We ate at La Planche and we ate at the hotel in the small dining area by the bar. Both meals were sub par and too highly priced. The weather was very cold so we stayed in to eat. Disappointed in the food (NOT the breakfast)

We didn’t take the breakfast. The room was spacious, there was 2 single beds and one double. Still ended up with our little boy in our bed but that’s nothing to do with the hotel. We requested a bath, there was a big bath in the bathroom. The bathroom is quite big but very dark, even with lights on. The room has air conditioning, very handy as it was very warm. Plenty of lovely walks around the hotel.

As I said previously the bathroom is quite dark, not practical when you’ve to wash a child or shave a beard.

We arrived at this hotel after a very long drive and were met by a friendly receptionist. The room was perfect and the eco friendly touches, impressive. We enjoyed a walk by the nearby canal before our meal at the hotel’s restaurant next door, also enjoyable. All in all, we were delighted we chose this hotel, the staff made us feel valued upon arrival and departure.

Nothing

Have stayed here on a number of occasions during our drives between UK and Greece - excellent location just off the motorway. Staff at reception were (as always!) polite and helpful. Room was modern and a good size. We ate in the hotel for the first time (we normally eat in the restaurant next door) - not a large menu but more than met our expectations - the local beers served at the bar are excellent.

The cleanliness of the hotel from the entrance, the lift, the corridors, the room to the garden. Friendly, dedicated and very helpful staff. Nice food as well. Overall, just a perfect place to stay and I will go back there again and again.

Changing the bedding when it was not necessary. I don't mind changing the bedding every other day. It is better to ask the host if they want their beddings to be changed everyday.

Nice motel, good if you stay for one night. Easy check in and check out, friendly staff and there is free parking on the premises. Interesting decoration of the room, with a unique shower (which doesn’t give much privacy though).

The doors do not insulate from noise in the corridors, so when people start waking up and leave their rooms it’s easy to be waken up.