Hassle free check-in and check-out, clear instructions received upfront. You have all the basics in the room or in the common areas (microwave, fridge). The beds are very comfortable and room was clean and bright.

It was a very short stay, so not much to observe. Maybe the check-in starting hour is a bit late at 4 PM (we were granted an hour sooner, but was the best to get).

utterly modern and everything looked spotless! loved the fridge in room and coffee maker etc. view over the lake was a bonus. restaurant underneath was superb indeed. huge bathroom. parking adjacent however if there’s no spaces left there is a massive Free car park adjoining it with over a hundred spaces! rooms serviced daily and towels changed. excellent find.

satellite tv didn’t include any British channels? not a deal breaker though. no hotel reception did mean we relied on a mobile signal on the day of arrival for the entry code for doors but we did receive it and it was an excellent way of keeping costs low and we were fine with it.

Really nice, modern room, well thought out with a great restaurant below which we eat in twice. Staff were super friendly and even though there was a language barrier, they were very helpful.

Carpark was open and felt insecure.

Location -easy to find. Clean and cosy, well maintained. No Staff, no reception. Use of codes for the gate and the room. Available parking of the hotel and many parking lots next to the hotel because of the sports centre next to it. Next to the hotel, there is a nice park with a lake in the centre, a nice place for a promenade.

The restaurant of the hotel works only with reservations and we were not allowed to seat there without a reservation.

Everything worked. Quiet spot. Parking was easy and off the street. Only use rear entrance from parking area. Coded entry then keyed apartment with ensuite

Nothing

Super clean! Everything in good condition and functional. I like the ideea of no reception. Prompt answer at the phone, i had problems with the entrance code. She helped me in matter of minutes.

All info should be posted in a final e-mail, nice and clear. Better in e-mail than a private message in booking.com app/site.

it’s very modern and in exceptional condition, the bed was extremely comfortable and the location was very quiet with a lovely park and small lake at the rear, it was self check in too which was unusual but in a good way.

nothing

Easy self check in, good location for the Ardennes, comfortable rooms. Small town with enough facilities to cater for most needs.

Fine room. Prefect for a stop over.

Minor things need to be fixed. Like terrace tiles and details indoors. Room is perfect.

The lack of reception was actually a huge plus. When we arrived late and could just let ourselves straight into the room without having to deal with anyone. I believe all hotels should be set up like this :)