Breakfast: meet the standard - bread, croissant, jam and butter, egg, ham and meat, fresh fruit, toaster was broken, fresh juice, coffee is normal. Dinner: good food with reasonable price Sound proof: unexpected it was quiet for me, did not hear any sound Room: water boiler, coffee machine, welcome drink is small bottle of water, bath rob, slipper, soap only (no shampoo nor body wash), body cream, normal plug & USB charging portal next to the bed Parking: only the public parking near by Facility: did not have time to use

Would be great to have parking included tea selection: only fruity tea but no basic earl gray or english breakfast

Nice, clean room with a fridge (ex mini bar), coffee maker, comfortable bed. Breakfast has very wide selection so breakfast was very good (sadly we didn't have much time to eat). Good soundproofing.

From nearest parking place it wasn't easy to find the hotel which was still very close. But as we had a lot of luggage it was little not so nice. We managed to find a lift when asking couple of persons. Stairs would be mission impossible.

I liked the location, it was quiet, peaceful and the view of the lake was gorgeous. The room was very spacious.

I didnt really like the bed as my double bed was two single mattresses pushed together so the middle of the bed was not comfortable

We had a lovely room with kitchenette access, all new and clean, very comfortable. The staff was helpful and welcoming. I really enjoyed the spa facilities - sauna, hammam, pool.

There was no sink in the toilet, so you have to cross the whole room to reach the one in the shower, touching doors with dirty hands…

Easy acess, the hotel had a nice decoration. The spa/pool was ok. The breakfast had variety and healthy food. The staff was friendly.

The time allocated and extra price to be able to use the spa/pool, 20euros per personne for only 1h is too much and kids can only go in the afternoon.

Room was very large, so we felt very comfortable with a lot of space to enjoy our time. Comfortable beds and nice bathroom made our stay even better. Food and service in restaurant was exceptional. Waiter was very professional and helpfull. Food took some time to be served to table but it taste was worth every minute we wait for it. Wellness area was clean and warm, we took our time to enjoy swimming pool and saunas, also we booked massages which exceeds our expectations. We felt very relaxed and rested.

Only thing that was under our expectation was very poor breakfast. Small choice of cheese, meat(only pork) and fruits. No single piece of vegetables which in our opinion is unacceptable in hotel. Warm buffet was quite okay, but still there is a lot space for improvements - scrambled eggs was dry and bland, bacon was either undercooked or dry and crispy, sausages was okay. Lack of Vegan/Gluten free options is also disadvantage, not to mention about halal food - my girlfriend is Muslim, and for two days she was eating only cereal, which is not a big issue, but with longer stays it may be "boring"

The beds are unbelievably comfortable

The €30 early check in charge. My daughter needed to sleep before sitting an exam. The room was obviously empty so I’m not sure they needed to charge €30.

very nice and clean hotel. excellent breakfast

the place was very difficult to find. the hotel is in the pedestrian area and we lost over half an hour to find it. the hotel should have a more explicit explanation on how to get to the hotel and the parking.

Spa and fitness, comfort of the room, location of the hotel, private parking.

Even with a 4 stars program, we had to pay extra money for private parking and for spa and fitness. It would have been very appreciated, if such extra services could have been included in the 4 stars program, to make a real difference between your 3 stars and 4 stars programs.

The room was quiet. The staff were very helpful and friendly. Great breakfast. Beautiful room.

It was difficult to find some light switches. Some were hidden.