Everything was very good, the room, the AC, the breakfast, the pool and the staff spoke some english and were very helpful. What they don't tell you and what they sure should tell you, is that there are some very nice trails that start right at the guesthouse.

They don't have the morning coffee thing worked out at all. We like to get up early and hike while it is still cool and They tried to prevent me from using the coffee machine our first day there. On our last day the desk guy actually came down and helped me get coffee. The day before they blocked the entry with chairs and I just looked at the guy and moved the chairs and got my coffee. so, they did learn that I was not going to take no for an answer. Getting between a guest and his morning coffee is never a good idea. I would also like to add that their coffee machine is close to pitiful. It is my advice, that they should get a better coffee set up and make it free in the morning and then charge you later in the day. People will almost always gladly pay for good coffee.

Location, facilities, view, staff and breackfast qere the best part of our stay. Everything almost perfect. Comfort and quality of the bed made us very satisfied.

Showers should and room detais should be reviewed. We had trouble with the hot shower in the first room, moved to another room and the hot shower was not a very good experience as well. A couple of lamps not working in the room and even when reported, they did not fix it.

Really good food and excellent service! Behind the hotel there is a beautiful hill you can walk up to (30 min) with an amazing view of the sea behind . Also there is a great little beach in front of the hotel (5 min walk) that is lovely! very good prices for the quality of the place.

The wifi connection is very unstable The staff doesn't speak English but it's not a problem, we communicated perfectly

Nice view from pool area over the bay . Very nice breakfast.

The sea view room we booked was a very obstructed sea view which should be clearly explained beforehand as might as well have booked a cheaper garden view. The access to the hotel is difficult with slippery slopes especially when raining.

The view, food, staff and the pool area was fantastic! There were nice common areas that we could relax in too, and that was great.

The rooms could use an update. The water temperature regulation was a bit complicated, and some things were a bit broken or not functioning properly.

Great staff and comfortable bed. Breakfast really delicious

The ocean view wasn't exactly what i expected. The hotel is located in a hill with a lot of stairs which wasn't in the description

The hotel is very beautiful, and the view is amazing.

La piscina

Tv

view from the room is amazing, close to the beach.

smell from drains in the toilet very much smell of sewage

Location , walking distance to Rosa Beach, by far the best and most beautiful . Bed is very good. Room ( standard) great view. If poss try get rooms away from pool area. Uni is next to a natural reserve, so there is no noise of cars, bars, etc. If you want to go to town get Uber, very cheap. Around €3 each way.

Misleading clients with names such as “ Delux Suite”, Boutique Hotel & Spa”. Its is NOT. Our room was just a room, great balcony, great view, but IT WAS NOT a delux suite as advertised. We had one chair in the room, and in the cupboadr the hanging bar was missing, so we could not hang clothes. We got offer another room but decidee to stay as the room was away from recep area and pool noise ( music, etc) Lack of food in evening menu, rude water, not flexible chef who for 5 dats could not be bothered to make pizzas , even though was on the menu. This place ( Pousada) has an amazing potential to be the best hotel in Buzios, but its looking a bit old. The amazing staff ( Cristiano and Jesmine) saves the place with their good maners and profesionalism. I hope they fix the hotel, and just advertise as regular rooms, so you know what you getting.