Very nice rooms, clean and Savassi is a safe, nice area in BH.

I incountered a few times issues because personell was not speaking English. Nothing that I was not able to handle with Google translate but at least at the reception I think some basic English would be good.

Location

1st room the wall was peeling of and full of mold. S3cond room was not cleaned at all. Third one the key was not working and I had to go back to the reception again. Only when the manager took over it worked out. As compensation I got ONE EXTRA TEA BAG. Breakfast is super nice but very expensive and cannot be included in your bill but has to be paid immediately.

Excellently situated hotel right in the heart of Savassi across the street from tons of bars and restaurants. Nice facilities, rooms are spacious, modern and clean (love the rain shower head), big comfy bed. Great breakfast, get it! Friendly staff.

Everything was great.

Excellent stay for family with 2 year old. We also had a very late late flight on our last day and requested a late check out. We thought there may be an extra fee, but were told no. On our last day we confirmed in the morning with the front desk- Givam and he said it is a charge. We explained we were given information that we could stay without a fee and had we had the fee we would have just held our suitcases for the day, but they allowed us to stay till 6pm free of charge. It was a kind gesture and we are very thankful. We ate at the hotel and had a lovely experience. The food, location, and staff was wonderful and surpassed US standards.

I was happy with everything. This place does not dissapoint. However, no pool. But n look t necessary with so much to do.

Great location, near Savassi and with a nice selection of shops, bars and restaurants within walking distance. Room was spacious and comfortable, with good soundproofing. Very nice shower, good water pressure. Front desk was well manned and staff were polite and very helpful.

we upscaled to Novotel for our return overnight to BH (after staying in a cheaper. functional hotel in same area earlier). so we appreciated the modernity, spaciousness of lobby snd breakfast area. breakfast is varied and good. this is an excellent choice, but it’s not an unusual or charming property - it’s reliable and felt quite good after our previous hotel. the hotel arranged taxi to airport and driver was right on time!

Room: clean and well decorated. First night in a room with 2 beds, without kettle and nice closet space. Other 6 nights in another room with a king bed, with kettle but with less closet space. Breakfast: verry good, lots of variety, different cakes and jams every day, at least 5 sorts of bread, croissants and cheese breads, 3 types of cut fruit and a fruit basked to choose from... Facilities: Verry clean and well maintained. Staff : Verry friendly and helpfull. Location : Central and well located next to bars and restaurants. On a main avenue.

Noise. It's on a main avenue and the windows are not soundproof. If noise is a concern for you this will be an issue in 95% of hotels Brasil citties including 5 stars. We used earplugs. We asked for a calmer room and they changed us for an upper level and as far as they could from the avenue.

The facilities. The breakfast is really good too. And everything is very clean.

We had to wait for 1:30 for the checkin because the first person in the reception asked us to wait and probably forgot about us. So after that we went to the reception again asked for her help and she said she was about to leave So after that fortunately André has helped us and allocate us easily to the room.

Excellent location. Very nice staff everywhere. Great restaurant! Very complete breakfast! Rooms were great with excellent beds.

I personally don't like seeing the shower from my bed- but providing you travel alone- this isn't a big problem.

Spacious, organized and beautiful and super comfy space. The bathroom is very spacious and organized too. Nice shower. Amazing view and location.

The sound isolation could be better. In the morning I could hear a loud radio playing from other rooms and the elevator noise as well. Also one of the wardrobes was a little bit dirty, but nothing serious. I would also put more lights on the bedroom. It was a little dark for me. The hairdryer is very bad too, but nothing too different from other hotels in general. The check-in process could be faster too, asking for guests an advanced online check-in, for example.