The room is a good size. Everything was very clean. Check in and check out were very quick and hassle free. Staff very polite and helpful. The airport is at a distance of 10km, on the weekend it takes 15 minutes to the airport. The hotel is close to the center of Guarulhos, with supermarkets and snack bars at a very close distance. If you arrive at night, you can go to the gas station next door, a 2-minute walk away, where you can buy water or even have a snack. Logical, although the hotel is in a quiet place, there is always need for attention at night. The internet is very good.

The breakfast, although it had a lot of variety, I noticed that it had some not very fresh foods. The hotel is empty at the weekend, perhaps this has influenced the quality of the breakfast. Although the room was clean and organized, there is a need for maintenance in the bathroom shower, as the sealing silicone was very black, not a very pleasant sight to see.

Very spacious room, windows open (slightly). Functional small kitchen, filly equipped. The pool is very nice. I could relax there before a very long flight, by the pool, under the Sun. The room was very clean, great shower, comfy bed, very potent air conditioning. Friendly staff. Good breakfest. Very convenient shuttle to the airport GRU. Relatively close to parks, cafes and shopping mall.

The breakfast isn't very impressive, but I suppose that's not the focus of the hotel.

I really enjoyed the room. It was big, with 2 TV screens, a good bathroom, with a small kitchen. The price was really good for these facilities. The hotel had some (few) equipments to work out and a big linear-ling swimming pool and a sauna, which I did not visit. No doubt I´ll stay there again.

In my opinion, maybe due to my expectation regarding the hotel name, the breakfast was not that rich, even tough it had lots of options. It was only ok to me.

Very affordable and good value, particularly for an airport hotel. We ended up with a large room with a sofa bed which was absolutely perfect for a stranded family of 4. There was a kitchenette and large work/office area in the room. There was a pool and gym upstairs which was a bonus. We opted for the included breakfast and it was good variety and quality for the money. It should have been a 15-minute drive to the airport but traffic made it 30-minutes (just watch your time). Very much worth it to be a bit farther from the airport for a quarter of the price. I might even return in the future in high traffic times rather than crossing all of SP.

It would be nice to have a reduced price for parking but it was good to have an attached garage option.

The apartment is comfortable and has two rooms, one living room and one bedroom. There are amenities such as wardrobe, water heater for tea, sink, desk, table and sofa. There are TVs in both rooms. The breakfast is excellent.

Although it has two rooms, the room is a little tight for Mercure standards. Parking is paid and expensive (R$32 or approximately US$6/day).

exceptional staff! nice room layout location

we were on a lower floor with a bad view but I didn’t know that when I checked in. breakfast was not included in room rate and I was surprised. must’ve missed that in the advertising. excellent food taste and variety at the restaurant. pool water was too cold to swim

It is such a comfortable hotel, with a shuttle to the airport - and it is close to the airport - with comfy bed, excellent shower, silent, and very nice staff.

Nothing to complain about exactly, nonetheless, there is a limitation on the shuttle schedule, and the visitors must be aware of it.

I stayed with my family of 6 waiting for an early morning international flight. It is close to airport and walking distance to restaurants and convenience stores. Good cost benefit. Will stay again.

There was no body wash in one of the rooms I booked.

Service cleaning of the room and bathroom. And mainly to praise the governande for the speed in responding to requests. Thanks, Liliana and Thanks Simone.

Problems with the toilete shower head or there was too much pressure or no water coming out

the front desk were all very nice, but it would be better if they can help with the customers baggages. The room was really big, but the air conditioner was only in the bedroom, on the living room there is no air consitioner, and the light was very poor