This is the place to stay in Rio. The location is absolutely perfect, on the edge of Copacabana beach and 5 minutes from Ipanema. We upgraded to receive a balcony facing Copacabana which we highly recommend, it was magical seeing Copacabana and sugar loaf mountain from our balcony. Service is really excellent. Big shout out to a number of concierge specialists including Lionel and the fantastic Maurice. Live music in the evening was also fantastic.

I don’t think that the photos are accurate. The pool is small, but space in Copacabana is at an absolute premium. We would far rather stay in this location with a smaller pool, than 20 mins away with a bigger pool.

Second time here, and once again great hotel. The facilities are top, the room great, and overall a great experience. The Gold Lounge staff keeps being the reference in this hotel for customer service - everyone there is top notch

Staff keeps being a hit and miss at times. The pool bar staff were completly lost over lunch time (lack of a manager). Concierge staff is as unhelpful as they were last year.

the location, pool area and amenities

damp room, theft from hotel cleaning staff.

Perfectly situated on the edge of Copacabana and Ipanema, the views are absolutely stunning. We had a King Ocean View room and woke up to views of Sugarloaf. The rooms are very spacious and the bed incredibly comfortable, all kept very clean and tidy by housekeeping (thanks Maria and team). Indeed what really makes the place is the staff; exceptionally friendly and helpful with a special mention to Luceanne, a concierge who arranged trips, helped us plan our days and was just a general all round star. Just excellent as was Alfredo and the team on the door and the rest of the staff, just too many to mention individually! General facilities were excellent.

Perhaps a little more generosity regarding the mini bar; only water and coffee free of charge

The staff is excellent. The best I’ve seen outside the USA. The view of sugar loaf from the infinity pool is amazing. Happy hour is great with live music every night. If you stay in the Gold Status rooms you can take advantage of a free happy hour with excellent food included. The Brazilian champagne is excellent

The beach is at the end of Copacabana which is not the best but you are only minutes walk to Ipanema where the hotel has cabanas and a very nice beachside cafe with day beds and beach lounges.

The staff were above and beyond expectations. Especially for breakfast. The food was also Michellin star quality.

The response was curt when requested an early check in by 1hour... arrived at 14.45.. check in time 15.00.. room not ready until 15.45.. Late check requested at 13.00 hours.. normal check out 12.00 hours.. not available because the hotel was apparently . FULL..yet it was plainly evident at less than 40 percent occupancy.. the system undermines the quality of the staff.. very sad for such an expensive hotel.

Very nice location with beautiful view sitting outside. Very good buffet The lady running the breakfast receiving us and showing us to the table was very accomodating, helpful and service orientated. Very good at remembering our names. Gave a great impression. Also Silvio Alfreda at the pool side bar was very helpful and accomodating.

The location and the decoration of the hotel were amazing. The hotel seems to be renovated recently. I really enjoyed my stay. I forgot my charger at last day and I contacted the hotel through email and they responded immediately. The charger were saved at the hotel till I received it again.

Nothing.

The Fairmont hotels really do pride themselves on luxury and this one in Rio topped the lot. The staff here go the extra mile for you, for example they brought around complimentary cold scented towels from the spa whilst we were sunbathing around the pool. They also gave us glasses of bubbly when walking past reception on more than one occasion, and these little touches really make the stay special. The breakfast is delicious with lots of pastries, hot dishes and fruits to enjoy whilst looking at the glorious view of Copacabana beach and Sugarloaf Mountain. These views are the best on Copacabana beach by a mile and with the pool over looking this too, you can spend all day staring at it with a delightful Pina Colada made from the bar. The rooms are very big and so are the beds, they’re extra comfy and we were actually sad to be leaving as we loved sleeping in those beds. the shower is powerful and is a waterfall style shower with lovely smelling shower gel. The smell of the hotel is amazing too, which I think is a Fairmont staple as other Fairmont hotels I’ve been to smell fantastic. I cannot recommend this hotel enough if you’re thinking of staying in Rio, with lots of things to see and do in Rio, this really is the best place to come back to everyday!

We had a perfect stay, there was nothing we didn’t like.

Th location of the hotel is great with direct access to the hotels own beach club on Copacabana. The restaurant of the 6th floor is also offers a great view but only if you sit outside. Good security system and very efficient stuff.

Coffeee at breakfast does not match the level of the hotel. Although in general breakfast is great. Also, the fact that the hotel has 2 pools does not help as both pools are no for swimming, They are far too small and you can only stay with the drink in your hand not more.