The staff is very nice. They are quite helpful and usually try to go out of their way to help with small things (e.g. I needed scissors, no problem they found it for me). And on Wednesday they gave free macarons in the reception area to the guests; how cool. I found the area safe, close to Paulista, and good options for finding some local food. The rooms are small, so it is a value-for-money option; works for a few days. There is a free coffee machine at the reception, with decent coffee.

The rooms are small, so it is a value-for-money option; works for a few days.

The location was perfect in relation to where I needed to go. Everything I needed was within walking distance - food, groceries, laundry. The breakfast was good and reasonably priced. The room was clean, the beds and pillows were great. The air conditioning worked well. The bathroom was clean. They were able to provide a 220V converter since I forgot mine. The entire staff was very friendly. I was able to store my luggage before check in and after check out as well which was a big help.

The dinner menu wasn't so good, at least to my liking. The food that had cheese on it - pizza and lasagna, had way too much of it and it was very salty. Wouldn't recommend it as there are lots of other places to eat nearby.

The man that worked in the bar on our first night there was the most friendly person we have met while we were there! I can’t thank him enough for his hospitality (bear in mind he didn’t know how to speak in English but he found a way to communicate with us) unfortunately I didn’t ask him name! Overall was good compared to our second time there.

The smell of the toilet. The door had to stay closed at all times

The breakfast was exceptional, offering a variety of delicious options to start the day right. The location was perfect, situated near Av Paulista and within walking distance of malls, shops, and other attractions.

Reception people were very kind and helpful, beds were comfortable, the location was so so so good and the breakfast was great

We liked everything but the walls are too thin 😅 even though my neighbors were quiet I could hear them but everything else was good

Value was great. Breakfast buffet was very good. Hotel location was near subway stop and near Av. Paulista.

Room service did not come until after 1600. Ran out of TP and clean towels.

Location and price value

Staff wanted to charge me 3 dollars for a sachet of ketchup during a breakfast that was all included. Room too small and bathroom smelled like humidity

Great location and value

Wi fi is not great. If need to work ask to stay at a low floor Also breakfast is not great. Exected fresh juice and bread at least.

There was a restaurant downstairs that served breakfast, lunch and dinner as well as snacks. The location is very good, close to Avenida Paulista, many of the city's attractions and public transportation. The internet connection, although not great, was sufficient for my needs.

The room was so small I could barely fit my two suitcases in there and move around. It also seemed that the front dest staff, although helpful and kind, was insufficient for the number of guests so it took a long time both to check in and to check out.

The proposition for this hotel is OK! Some improvements in the bedrooms will be appreciated. Free juice was nice

I just mentioned to the staff (very gently) that the bedroom needs some maintenance on the washroom and additional care with cleaning.