Super hosts, fabulous location. We visited for 4 days on a family hiking holiday. Everything worked and was clean. The owners were very helpful and responsive. Excellent WiFi, fridge in the room was very handy. Short walk to the lovely town market, shops, restaurants and cafes. The old town is very close by and exquisite.

Perhaps a simple buffet breakfast in the reception area/on the terrace would be a nice addition.

I found the hotel to be very central to the town. Dimitar spoke excellent English. The accomodation was super, so spotless, hot water for showers, beds very comfortable and we had a balcony view to enjoy the Balkan mountains. He was very friendly and knowledgeable on the town history and spots of interest to visit. He gave us his time to explain the restaurantsto visit and he was also on hand if needed extra pillows towels etc. I highly recommend to stay here

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Best place!I,ll be back!

Room modern, comfortable, very clean and excellent location. Staff friendly.

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The location was phenomenal, you step outside and you are downtown Karlovo. The hotel was clean and comfortable. The owners were so nice and available at any time. The staff that maintains the hotel was so nice accommodating. We will absolutely be coming back to this hotel.

This is nit picking, but the Bulgarian style bathrooms where there is no separation between the shower and the toilet, meaning if someone takes a shower and you go to use the toilet after them you wet your socks.

Stayed in Room 23 located 3 flights of stairs up. Easy to find hotel on main street. Newer hotel. Friendly family-owned hotel. One of owners met me outside and showed me the reserved parking space on the street, Parking space was with advance reservation. Each room has its own AC unit and minifridge. All Old Town area sights are an easy walk from the hotel. Many restaurants nearby. Clean and quiet hotel.

All was very good.

The hotel was above any expectation: Clean and well maintained room for a good price. But most importantly the service was great. Was accepted by a nice young guy with good English. I asked from him to help me with some local phone calls to the mountain huts. He seemed happy to help and he got everything fixed. Definitely recommend this hotel!

The room was very spacious and had a cozy balcony over the town of Karlovo. I would definitely recommend staying in hotel Central! Everything I wanted was available in the room, it was clean and in perfect order. But I think the best part of hotel Central is the staff. Special thanks to Dimitar who was very kind and even helped me to sort out my trip to the Stara Planina and helped me by contacting some mountain huts. All in all a great place to stay, run by very helpful people!

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We thoroughly appreciated the customer service. The family run business was exceptional. They were courteous, respectful, and very very helpful!!!

The lack of a shower stall. Made the entire bathroom wet and hard to use after showering . Perhaps a squeegee would benefit the cause .

Amazing location, very nice and helpful staff, attention to detail. Very clean, modern and comfortable room. Parking was in front of the hotel, which was very convenient. We definitely recommend the hotel.

Nothing to dislike. Everything was perfect.