Location was great, we were attending an event that was only a 10 minute walk away. Ample parking space, friendly and easy check-in experience. Rooms were clean and the beds were comfortable. Had all the amenities we required.

There was no issues with the room, however there are not many outlets for use. The few that are in the room all have lights, TV, A/C, etc. plugged into them. The lamp was very bright which was good, as when we turned on all the light switches, the overhead lights did not turn on. The lamp was good enough so we did not complain about this, but something to note.

They upgraded me from a queen room to a King suite before I got there, so that was amazing! The staff was friendly and helpful... The room was way more than I expected it to be.. not in price but in value!

There wasn't much to not like... The only thing that would of been helpful is it the vending machine would have accepted debit as well as cash.

There wasn't any breakfast, but a 15% discount for Denny's next door was given. The room was comfortable and spacious. we enjoyed our stay, and the room was good value for the money spent. We would come again.

The location is close to everywhere that we needed to get to; however, the roads around the hotel are a pain to get around. It took a few extra minutes to get anywhere because you had to go one way and then u-turn to get going in the direction you needed to go.

I booked this room for a friend. The day of I went in to pay for the room, I was received by this wonderful and beautiful lady that made the overall experience feel special. The front staff are wonderful. If I could remember what her name was I would give a shout out to her and all the staff at the sandman

There is no breakfast at this facility but grab-and-go breakfast bag can be order in the evening and will be ready to go in the morning. I had not seen such an option before in any other hotel. I liked this option. The front desk lady was very kind from the moment she greeted me and later she kindly responded to my request to help me with the TV. I had made wrong selection and lost the tv channels connections. The location was perfect and the Red Deer shopping mall is just across the street.

I wished there was a restaurant on the spot. The coffee available is not great. In general, I liked everything about this hotel.

Staff during checkin & checkout were excellent. Very friendly & helpful which is a great way to start a visit, as well as having same experience through stay/check-out.

Given the reliance on electronic devices (cell phone, laptop, etc) having more outlets and those being easily accessed to charge the electronics.

The location of the property, the parking, the ease of check in. I also liked the fact that the property was secure and easy access to a lounge and restaurant. For the areas that I used or saw, things seemed neat and tidy. The floor tile by the elevators off the lobby is a bit worn, but still functional.

As I was only there the one night, I saw nothing that could be improved to make my stay better.

The receptionist who checked us in November 12 was really nice, very accomodating whilst the receptionist (short haired girl) on the desk (November 13) when we checked out around 1pm wasn’t. Didn’t even acknowledge our presence when we got there, was on the phone for 5 minutes. And when she was done, she said in a monotone voice. “You have the receipt. So you’re good.” Stayed there a couple of times and she’s the first unpleasant receptionist we’ve encountered.

We upgraded to king sized bed. Kitchen and living room . It was an excellent decision in that it allowed us to entertain guests in a more expansive setting . We also like the fact that the hotel adjoins an upscale restaurant

No problems

The beds and the pillows are very comfy. The rooms are a good size. They have a microwave and mini fridge in the rooms. The staff is friendly.

The room doors don't have a slow closing mechanism so the doors get smacked every time you close them. As the neighbors next door had a party during the night I heard the door being smacked every time they were using their door.