I love the fact that it's an affordable rate and a beautiful place to stay. It's got alot more potential to be even more with the right type of management. I will always recommend this hotel to anyone that asks.

That staffing seems to be an issue and customers would feel alot more secure here if they seen staff more often then not. If ever needed I'd be willing to give me insight and I have a large sense of the industry as for I worked for very reputable hotel chains in jasper. There is also some great potential for attracting more guests with a few perks like adding a gazebo with hot tub under it ect.... Surprisingly enough that brings customers. But there wasn't really anything to dislike here so far. I also staff means more walks inns means more rooms to rent out.

Very nice property in the small town of Redwater. We chose this hotel due to location, which was half-way to our final destination of Ft. McMurray and price for the room. We had a very comfortable one night stay and would come back again anytime we are wanted to break-up the trip between our home and Ft. McMurray. The room was large and included a full-size couch to relax on. Excellent TV and Wi fi.

Our first room had a small plumbing issue. It was looked at for correction, but, management moved us to an alternate room instead of us having to deal with the problem. Our recommendation is to check your assigned room before unpacking and settling in.

Every thing in our room was so good and a punjabi boy on night duty he was very friendly and have excellent skills to deal with a customer, we like the way he deal with us which makes our stay more enjoyable . We are really impressed by his job but I don’t know his name he was on his shift Sunday night.

It’s located far from city

Beautiful hotel! Well equipped kitchen area with full fridge, cooktop & dishwasher. Comfortable beds with nice linens.

Checkin staff were unfriendly & not well trained so checkin was slow with your too much paperwork. Staff was not well acquainted with the area & were not able to answer questions or give directions.

The location was perfect for me. It was close to the family I was visiting. It was also close to a grocery store, pharmacy, and other conveniences like that. The room was a suite so it had a small kitchen in it. This helped with preparing our own meals. It even had a dishwasher! There were laundry facilities in the hotel, but I didn't need to use them.

The room could have been stocked better with things like toilet paper, kleenex, soap, shampoo, towels, extra blanket, etc.

No breakfast(covid), very helpful staff, clean room, comfortable bed, clean, quite. All good, would definitely stay here again. Staff allowed me to bring my small dog, which was appreciated. Disappointed staff did not put on coffee in the lobby, but there was a small coffee maker in the room. Interestingly enough, there is nowhere to get breakfast in town, with the exception of Tim/H, just down the street.

No breakfast or coffee.

This hotel is excellent value for money. I had an early morning appointment in Edmonton (coming in from Fort McMurray) and overnighted here; it is clean, comfortable, and the room was bigger than you normally get. Quiet location.

I didn't have any trouble here

Rooms were a large size with a king bed, couch and a very nice kitchenette. Staff very friendly, price is unbelievably reasonable definitely going to make it a regular stop

Nil

The nicest people ever and ive traveled all over

Nice big open room, comfy bed and the full size fridge is always a bonus.

Our room was right above the front doors, and the whole room shakes everytime the automatic doors open/close.