I like that the manager went out of his way to accommodate and upgrade my room due to a technical error on bookings part

I did not like that i used booking .com who put the reservstion in and i paid by visa debit but when sending tye reservation to the Algonquin did not sent the payment. Good thing i could access my bank account and saved the payment reciept. This,could have been avoided had the right information been sent to begin with. My family waited in the vehicle for about 40 minutes while the manager and the counter clerk did their best to descaelate the situation.

Our breakfast experience was amazing … great food served hot and excellent omelets / the buffet had wonderful selections . The best part really was our waitress - she was so friendly and looked after us in an exceptional manner. You should be very proud to have her on your staff. The front porch was so relaxing / the fire pit with lawn chairs was very unique and fun / the pool was refreshing / inviting and water temperature was just right . Location to downtown Water Street so easy to walk to.

If you included a “glass” to use in the bathroom to brush your teeth with that would be far better than a paper “coffee cup”.

Magnificent setting and furnishings. Nice work out gym, pool area well appointed. This compound is close to the Kingsbrae gardens. Short drive to waterfront dining. We were happy to have our dog with us, she was treated as a guest. Only drawback was the choices on dinner menu, lunch was a better selection. Great brunch buffet! Just an outstanding, memorable visit

Room spacious, views beautiful. Attentive support staff. Gardens overgrown, but tidy. Hard to live next door to Kingsbrae, and up to that splendor.

loved the pool, the comfort of the room, the location, and the personnel - very kind and caring, the area of the hotel is beautiful and well maintained

too pricy, breakfast is not included, the restaurant itself was very much back-ordered and we had to wait for an hour to get our diner. It was delicious but overpriced.

The hospitality was exceptional, especially John Paulo who insured we had the best service and strived to relocate us on the first floor to accommodate our elderly dog. The resort is modern yet transports you back to the turn of the century. The food is delicious too! Bartender from Catherine Town? near “The Falls” very personable. The hostesses that worked their buns off on New Years (sorry, forgot your names) kept the restaurant running efficiently and accommodated our every request. All housekeeping staff friendly and very hard working! Thanks for a lovely 60th birthday/ New Years celebration!

Nothing!

Everything was great except the crowds of people in the hotel

Everything was great as always BUT there were so many families with young children who were running and screaming at the corridors near my room even after 11:00 p.m., it was very uncomfortable. And of course this amount of children were very uncomfortable in the pool as well. I think the resort should make a schedule so you know when the hotel hosts a big event so people could avoid it if they want.

wonderful location. this hotel is wonderful. It really is a one of a kind. I was very disappointed with our balcony/patio. It was filthy with pigeon poop. I asked twice for it to be cleaned and they didnt until the tird time. But, even though the hotel can do little to prevent this, they should hose down the patios as it is very dangerous to have the poop everywhere. The Braxton restaurant was very good as was the bar. The leather sofas should be replaced. The pub food and ambiance was mediocre for this type of resort. The smokehouse at golf course was wonderful. Great views, food and staff were all great.

AS stated above, the pigeon poop on the patio. The furniture in the bar was very dated and ruffed up

We waited 30 yrs from when we first saw the Algonquin while visiting NS. Decided one day to visit and finally, for our 46th anniversary we booked this Magnificent Hotel. From the first glimpse of the exterior with it's stunning red roof, to the beautiful architecture inside and throughout, we were amazed at the elegance of this wonderful hotel. The huge lounge area has several fireplaces with comfy wing chairs and couches to enjoy drinks, games or watch the view through the gorgeous windows and French doors to the deck. Had dinner in the Right Whale Pub and breakfast in the Braxton restaurant, also with huge fireplaces. Great view from our 4th floor room.

Unfortunately the breakfast was delayed because of technical problem in the kitchen, but our server was excellent in looking after us. Because of the delay there was no charge for the meal. We were scheduled to be in Montreal that evening so a long drive ahead.

I booked through Booking.com. The room that it showed me was not the same as the one that they gave us, the window was much smaller. I was a little disappointed in that, but the room was very nice. The staff was very kind. But we did find a drawer full of dirty clothes left from the last person that had stayed there in our room. Breakfast was delicious and well worth the money.

I find the rooms are a bit pricey, but I really like the Algonquin.

The indoor pool/hot tub and the indoor walkway to access it were appreciated. We didn’t use the outdoor pool bc of weather. The ability to eat dinner on the property is convenient when arriving right at dinnertime, however the restaurant is super $$$. The shampoo, conditioner and body wash supplies were nice & our kids loved all the TV channels. The lobby with the fireplaces is welcoming. The location is pretty but a short walk to downtown. We drove because it kept raining on and off.

The restaurant was overpriced for the quality. It cost us C$200 to eat, and I got a salad and we have two small children that got kids’ meals.