The pool area was spotless. The cleaning staff was thorough So nice to see real coffee mugs and silverware at a hotel for a change!!

I prefer a full serve yourself breakfast..it avoids lineups, and seems like a waste of staff time. Not sure what the “plus” is for in Best Western Plus” It was very difficult getting a decaf coffee Beds were a little too hard for my liking

Second stay here and we Love the breakfast and Coffee machine!! Lots of options and the coffee is better than Tim's!! Great place for the traveller

My recommendation is for the management to take a look at their beds, ours felt like the outer area was hard and normal in the middle of. Perhaps coils have sprung? Our friends reported the dame issue.

The room was recently decorated and was lovely. Bed was very comfortable and so were the pillows.

Scrambled eggs from powder are horrible. There was no info on how to use the 2, count them, 2 remotes that were necessary to operate the TV. The clock ratio was too complex to operate. The bathroom was cold.

The front desk person deserves a raise. She was exceptional. Quite literally the sweetest person to my son. She made sure our stay was great. The breakfast was the BEST hotel breakfast we have had with a customized omlete bar. We enjoyed the pool and a quiet restful sleep. We couldn't ask for more!

If I had to critique anything, the beds are a little on the hard side but we still slept comfortably and the room was really clean and priced fairly.

Good spot with affordable pricing while I was at work. Breakfast was good when everything was available. Coffee machine is great for someone on a night shift. Staff were great really overall I have no complaints and will probably stay there again if I come back for work.

Appearance was nice. close to a couple of restaurants and the pool was absolutely wonderful.

The toilet on our room was a bit annoying as it would run and take a long time to shut off. When we first arrived I was ready to leave as I believe it was the manager said “do you have cash” and that was due to Rogers being out but it was embarrassing in front of other coworkers. the rest of the staff was great! This was after spending hours on the 401. Needless to say everyone was tired.

I arrived late (1 am) and the personnel was great and helpful. Well situated (1 hour from Toronto). Everything was clean, nice room and the breakfast was very good. Only thing that I could say, it was a great value!

Coffee could of been better…

Very clean, upgraded to a beautiful suite on the main floor to accommodate my 87-year-old mother. Front desk woman was great! Wish I had of remembered her name. Bowmanville Ontario July 3-4.

Handy location off the 401 for a quick overnight stay. I had requested a quiet room, away from the elevator, so I was given a room at the end of the hall. I didn’t hear fellow travellers. There was a low hum of 401 traffic.

Glad to have breakfast provided but waffles tasted like sawdust unfortunately. Wifi was weak in my room, probably since it was at the end of the hall.

Breakfast was good. Someone cooks your eggs if you like. There’s plenty to eat.

The price charged was $30 more than when I booked the day before. I was too tired at check in time to question it.