We had a great time here with our two school-age children. We would go back and would recommend for families with kids ~12 and under. Even on a busy Saturday, Feb 1, with lots of families arriving around 2pm, the check-in line moved quickly and staff were pleasant. There was a sign upon arrival that the pool would be closed Sunday, Feb 2, from 12pm-5pm for a private event, which was very disappointing to many visitors. I myself had called ahead about 2 days prior to our arrival to confirm pool hours and I was NOT informed then of the closure, I was just given regular hours over the phone. They did adjust by keeping the pool open later Saturday and opening earlier Sunday, which worked for our family, so we did not make any complaint. We easily found parking near our room and carried our luggage up to the second floor - the elevator was a bit far. Our room was ready even before the posted 4pm check in, so that was nice. The room was comfortable and well equipped, with a mini fridge, microwave, and dining table for 4. The entry design of the room was ideal with a large tiled area leading to the kitchenette. Spacious bathroom and bedroom, perfect for a family of 4. We changed and went straight to the waterpark - an easy walk down the hall & elevator in your sandals and coverups. The waterpark area was a lot of fun. It included a toddler pool with small slides, a kid area with medium slides, a huge splash bucket, wave pool, and a few fun slides for older kids and adults. There were tables and chairs all around the patio for sitting. At some times of day it is very bright, would recommend you bring sunglasses for sunny days even though you're indoors! Also very loud, sometimes very busy and crowded. Getting towels poolside was easy, just use and turn in as you leave - not great towels, kinda rough and small, but they're convenient and serve the purpose.

Arrived Saturday, Feb 1, 2025. There was a sign upon arrival that the pool would be closed Sunday, Feb 2, from 12pm-5pm for a private event, which was very disappointing to many visitors. I had called ahead about 2 days prior to our arrival to confirm pool hours and I was NOT informed of the closure, I was just given regular hours over the phone. They did adjust by keeping the pool open later Saturday and opening earlier Sunday, which worked for our family, so we did not pursue any complaint.

After an incident with an outside patron, while returning to our room from the water park facility, the management had my family moved to an upgraded room within 4 minutes and then proceeded to lock down the entire facility to outside patrons. At 50$ per person entry fees to the water park, I know this decision came with cost. Management knew about our incident before I approached the front desk. They are 100% the safest child friendly facility I have ever encountered tested. I have stayed I. Hotels all across Ontario, Winnipeg, New Brunswick, and Cape Breton. In todays society there was no price worthy of the efforts made by Jennifer, Manager on site. I cannot rave enough.

The waterpark is amazing and having Boston Pizza attached is so convenient. The kids and us had a blast at the park.

The noise. After 10pm when we were all trying tk sleep the family in the room next to us were all screaming at eachother, the kids were all screaming, crying and running. Absolutely no regard for the fact that there were other people in the hotel. Not great sound proofing for a hotel that is designed for families with kids. It’s hard to sleep when there is a family next to you being as loud as they possibly can with no regard for neighbours and total lack of consideration for the fact that they’re in a hotel with other families present. May be worth it to have security or staff do rounds to ensure that volume is at an acceptable level.

Excellent place to have fun with kids. We visited waterpark, had a dinner at Boston Pizza and had breakfast at the buffet. All hotel facilities are excellent, comfortable and very clean. Staff is very friendly and accommodating. Free towel service is available the waterpark and discount coupons for in-hotel restaurants were provided at check-in.

Waterpark slides were a little bit rusty. Changing area was very small but very comfortable for families. Since checking is only at 4, you can access the waterpark early, but you need to change is in changing facility.

Kid friendly....the Waterpark...clean rooms and hotel...Fields staff were very friendly..front desk staff were helpful.. Grounds are beautifully kept. Great place to get together as a family.

Sheets were rough...Waterpark opening time is late if you have young children who get up early. Also if checkout is 11 and park opens at 10 that leaves little time to actually use the facility. We did really appreciate extending check out to 1130. Waterpark staff looked like they hated their jobs and 2 stood around and chatted so we couldn't use the slides for awhile.

The park was great for my kids little cooler in the afternoon when the sun went away and was not warming up the facility. Room was clean,the balcony door was difficult to open.

The pool area was not as clean as it should be. Lots of lost bandaids and hair by the afternoon. The pools could be heated up more in the afternoon due to the sun not creating a greenhouse affect. Random bandaid floating in the wave pool. The towels are small and they did not let you take them back to our room. Which isn't great as the kids were cold. Bring your own towel, but they should get better towels. Parking isn't free. I am staying at the hotel and renting a room. The least you could offer to have parking included in the stay. I can understand charging for those using the parking for only Waterpark access. That's fair The outdoor park. Danger!!! I can't see them having this park inspected and passed. The wood on the platform has rotten.

We recently stayed at Americana, and overall, it was an enjoyable experience. The staff was incredibly welcoming and friendly, going above and beyond to ensure we felt at home throughout our stay. The amenities were excellent, with the water park being a huge hit for the kids – they absolutely loved it! Made for some memorable family moments.

However, cleanliness in the toilets could use improvement. While the rest of the property was well-maintained, this aspect stood out as needing more attention.

We loved everything about our stay at Americana! The staff were very informative and polite. The water park was clean and tons of lifeguards which was reassuring. They even provide life vests for little ones free of charge. The room was well kept, clean, and updated. It felt like a luxurious stay and a reasonable price tag! We had dinner at Boston Pizza just steps from our room. Very convenient and ideal for families that want everything in one location, rather than travelling out to get dinner, breakfast etc.

For the price ($400 for one night) the water park could’ve had more attractions or been larger. It was quite small but thankfully just enough for our 4 year old. I wish there was a deal on multiple night stays as we would’ve definitely enjoyed 2 nights if it were more affordable. $400 is quite expensive for a night at any hotel, even with a water park. I will definitely be looking out for groupons and deals in the future as we would love to return!

Loved how clean and spacious the rooms are. The water park is perfect for families with small children. The arcade was awesome and a bonus having Boston Pizza attached. Great food, amazing portions and great value. Check in was great, lots of parking and the staff were fabulous.

Hockey teams or any kids- should not be allowed to run wild in the hallways yelling and playing when other families are trying to put young ones to sleep. Hotel security should discourage this.

Waterpark was fantastic! My three daughters were absolutely ecstatic about it. It was wonderful to watch them have so much fun. The room was fairly clean. Staff at check-in were fantastic.

The carpets in the room were dirty. Kids had to wear their sandals while in the room, or the bottoms of their feet turned almost black within a short period of time. Upon check out, staff should make sure guests have left the lobby before screaming 'Trump 2024' from inside the office. It's was very unprofessional, to say the least.