Breakfast, while simple was exactly what we needed to start our day. In terms of the room, we loved having a jetted tub, and the bed was very comfortable. The pool was a very fun addition, and the location was exactly what we were looking for.

The rooms are very dated, and could use some TLC. During our stay the property had switched their system and we were consistently locked out of our room, and had to get a new key. The shower was pretty tiny if you are a larger person.

The room is clean and has a view of Clifton Hill establishments such as the Casino Niagara and the entertainment area. It is only few minutes walk to the event I was attending. The breakfast is as expected with eggs, meat patty, cereals, bread and drinks. The lady at the reception was very kind to check us in the morning, much earlier than the check-in time.

It would be better if the TV shows local channels, at least with news channel for weather update.

Very nice layout of hotel, very resort-ish. Would not expect this from the outside. We had a Family Suite, which was great. Keep the kids in a separate room! Small fridge included and ample ice machines available. Pool was small but very nice. Towels provided pool-side. Breakfast was in the Lobby area which sounds strange, but it is a huge area with plenty of tables. Options are simple but adequate and of course, free! Ample parking at this hotel and it is included as well. Fantastic value for what I paid.

The hotel is dated and does need upgrades. Paint, caulking around sinks and bathtubs, etc. Our room carpet was vacuumed well but was old. Hallway carpets thin but very clean. Renovation costs major $$ I realize. If you expect the Marriott, stay and PAY at the Marriott. But Clifton Victoria Inn is fantastic value for your money.

Free parking and free breakfast this close to The Falls? Can't beat it! It is a simple breakfast of sausage, eggs, toast/bagels, and cereal. Also juices and milk. The staff was always on top of replenishing the stock while we were there. Plenty of seating for eating as well. Fallsveiw Indoor Water Park is directly across the road. The wifi - Worked quite well. We never actually had a problem. (Was worried after reading other reviews - But worked well) The water pressure was good. Shower head is a bit low if you're 5'10+ can make it hard - But doable. Beds and pillows were comfy. The pool is heated - It's small but good for a nice float. Tv's will take a Firestick. No USB on the tv so bring an extension for power. The staff; especially Rob the maintenance man. He went above and beyond helping us when our room wouldn't cool down because of the other room occupants next door. He even helped us switch rooms late at night. AMAZING. He even moved the fridge for us!

Some rooms share 1 AC unit and if the people in the other room can't read not to set the AC to lower than 20° it will freeze the system up; and that includes your room. So it will NOT cool down. We had to switch rooms because of this (from a 2 bedroom suite to a 2 queen bed room) but Rob - The maintenance man was SUPERB. Some furniture is dated - But that didn't matter to us. Renovations = Price increase.

The location was the best we have been so far. Having parking and breakfast included in the package was really great!

The AC unit in the room was a little loud. We tried to adjust it and keep it low. The carpet was noticeably dirty as if it hadn't been vacuumed for days, as we could see the dirt on our feet. Providing a pair of slippers would have helped. The facility needs significant upgrades, including having AC in the common areas. Throughout our stay, it was hot and uncomfortable when moving from the Reception to the elevator and finally to our room. Although the breakfast was nice, it lacked variety, such as fruits and veggies. I hope I see some changes next time I come.

Check in staff were friendly, no hassle about reservation. When you walk in entrance you think you're in a posh hotel as there are railed balconies surrounding the main area going up to all floors. The room was quite spacious & clean. Our room was located not far from the pool on lobby level. Plenty of choice for breakfast like cereals, sausage & egg rounds, toast, bagels with toppings. Refreshments included teas, coffee, juices & hot chocolate. Stations filled often. Spacious area with lots of seating. A kind of wall separates this area from the pool. Nice temperature. Hotel was right across from casino! Love it! A short walk to Clifton Hill.

Rooms could use an upgrade as wallpaper is coming off in spots. More outlets needed in living space as there was only 1 usable 1. Wish it had a fridge. On 2nd floor needs signs to point to exit area out as you can walk past the side hallway. At night you could sometimes hear someone's shower water running.

The location was just off Clifton Hill which is the hub for entertainment and is very loud. We were just far away to not hear it. The pool was nice but crowded, the sauna was warming but not burning hot and the free breakfast options were a large selection from eggs and sausages, 3 types of cereals, English muffins, bread, bagels and many many topping choices; juices, coffee, tea and cocoa.

On Wednesday and Thursday morning the housekeepers were not really interested in tidying up our room. On Wednesday she gave us new garbage bags, ice bucket bag and took out dirty towels, no counter wipe downs or bed made. On Thursday she made the beds but left the garbage and towels. ***Tuesdays housekeeper was phenomenal though***

Loved the location. It was in close walking distance to all the sites in Niagra. The staff was accomodating and very polite. The breakfast was hot and delicious. The showers were hot and plenty of towels. It was a great stay.

Would have liked more TV channels. I think there were 4 at the most and three were QVC. No kid shows, so that was hard at night when the children wanted to settle down and relax. But we did not go to Niagra to watch TV, so we managed.

I like the location is near the things I like to I like room the cleanness the room temperature was comfortable I like the breakfast is handy to have in the morning to start the day included in the price and I like the pool the pool warm comfortable

the breakfast could have more to eat for breakfast like fruit pancakes waffles muffins danish etc opener earlier longer like 6 or 7 til 10 also the pool should be open longer maybe 24 hrs for people to get swimming anytime during the day day and night

Nice hotel, exceeded our expectations. Would definitely stay here for any of my trips to Niagara. 1. Check-in was a breeze. We arrived early and were immediately given a parking pass, which is a huge bonus as parking is expensive outside, especially during holidays. 2. Rooms were clean, spacious, comfy, and well-lit. 3. Clean towels and toiletries were provided. 4. There was a good selection of breakfast, though we would appreciate having a fruit option as well. 5. The location was the best. Just a five-minute walk to the falls, rainbow bridge, and many other attractions. 6. The staff was helpful and polite. Overall, we had a great stay at this place. Highly recommend.