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6.1

1,602 reviews

Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

5685 Falls Avenue, Niagara Falls, L2E 6W7, Ontario, Canada

Reservations:

+1-833-728-2041

Choose dates to view prices

Casino

Business center

Restaurant

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Tour desk

Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

Welcome to the Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel, where stunning views and enchanting experiences await you just 0.6mi from the vibrant heart of Niagara Falls! Nestled at 5685 Falls Avenue, this 4-star resort is the perfect blend of comfort and convenience, making it an ideal home base for exploring Canada's natural wonder. Kickstart your mornings with a hearty breakfast and soak in the excitement that awaits right outside your door – yes, the majestic falls are calling!

Dive into pure fun at our amazing water park, or try your luck at the hotel casino – both available for an extra charge! Whether you're in the mood for a cozy dinner at our in-house restaurant or a refreshing drink at the bar, we've got you covered. Don't forget to unwind with a massage at our spa (additional charges apply) after a busy day of adventures! With over 1,600 reviews singing our praises, travelers rave about our friendly service, lush amenities, and unforgettable experiences, earning us a fantastic reputation among fellow explorers.

Get ready to enjoy perks like free Wi-Fi, an indoor swimming pool, and a fully-equipped fitness center to keep you energized during your stay. Need to get work done? Our free business center has you covered! Whether you're catching gorgeous views from your private balcony or hitting the golf course (for an extra fee), the Crowne Plaza Hotel-Niagara Falls is ready to make your getaway truly special – all starting from just $61 a night. Come and experience the thrill of Niagara Falls with us!

To make your stay at the Crowne Plaza Hotel unforgettable, get ready to indulge in culinary delights! Dine at the Prime Steakhouse, where families can revel in a modern ambiance while savoring mouthwatering steaks—a true meat lover's paradise! On the other hand, if you're craving hearty American comfort food, head over to The Rainbow Room, where you'll discover dishes that both little ones and adults will love. Whether sitting down for a lavish dinner or a casual brunch, you’re guaranteed a taste adventure that will make your taste buds dance.

After all the fun of exploring Niagara Falls, it’s time to unwind and recharge! Head to our indoor swimming pool—oh wait, this one's for the adults only! Enjoy a leisurely swim or simply bask in the serene atmosphere as you take a break from the hustle and bustle of your adventures. Or perhaps you prefer to soothe those tired muscles with a rejuvenating massage at our hotel spa. Whatever your choice, relaxation is just at your fingertips.

And speaking of memorable moments, the variety of room types available puts the cherry on top of your exceptional stay. From cozy Junior Suites with breathtaking views to spacious Premium rooms for families, there's a perfect fit for everyone. Picture yourself waking up to the glistening mist of the falls or enjoying a sunset from your balcony—what a way to end a day filled with adventure! So pack your bags, bring your sense of wonder, and get ready to uncover the magic of Niagara Falls at the Crowne Plaza Hotel, where every experience is designed to be uniquely delightful!

Closest airports

Niagara Falls International Airport

6.6mi

Buffalo Niagara International Airport

20.1mi

Billy Bishop Toronto City Airport

40.7mi

John C. Munro Hamilton International Airport

43.6mi

Toronto Pearson International Airport

49mi

Most popular amenities

Casino

Business center

Restaurant

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Tour desk

Bar

24-hour front desk

Non-smoking rooms

Elevator

Balcony

View

Rooms

Upper Falls View Room with Two Queen Beds in Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

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Standard, 2 Queen, Falls View

2 Queen Size Beds

215 sqft

View

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More details

Room offers some views of Horseshoe Falls. Local calls and WiFi are both free. Please note that the room rate includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara)

Partial Falls View Room with Two Queen Beds in Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

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Standard, 2 Queen, Partial Falls View

2 Queen Size Beds

205 sqft

View

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More details

Stay in our spacious Partial Falls View Room with Two Queen Beds, perfect for accommodating up to 4 adults and 3 children. Enjoy the breathtaking view while relaxing in the sitting area or request interconnecting rooms for added convenience. No smoking allowed.

Standard Queen Room with Niagara Falls View in Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

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Standard, Queen, Niagara Falls View

1 Queen Size Bed

200 sqft

View

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Enjoy a stunning view of the majestic Niagara Falls from our Standard Queen Room, perfect for couples and small families. This non-smoking room comfortably accommodates 2 adults and 1 child, featuring a cozy Queen size bed.

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Standard, King, Niagara Falls View, Jetted Tub

1 King Size Bed

1 Sofa Bed

Hot tub

Refrigerator

x4

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x3

More details

1 King Standard Jetted Tub Niagara Falls View includes a king-size bed 150-183 width.

Upper Falls View Room with One King Bed in Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

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Standard, King, Falls View

1 King Size Bed

215 sqft

View

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More details

Enjoy breathtaking views of the falls from the comfort of your spacious King Room, perfect for a family getaway with room for 3 adults and 2 children. Relax in the sitting area and experience the best of nature's beauty right from your window.

Executive Double Room with Two Double Beds - Non-Smoking in Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

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Executive, 2 Double

2 Double Beds

200 sqft

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

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x3

More details

Welcome to our exclusive Executive Double Room, perfect for families! This spacious and smoke-free room features two comfortable double beds, accommodating up to 4 adults and 3 children. Enjoy a relaxing stay with all the necessary amenities provided for your convenience.

Traditional Room with Two Double Beds in Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

Traditional, 2 Double

2 Double Beds

205 sqft

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More details

This comfortably furnished room features a 55-inch flat-screen TV. Local calls and WiFi are both free. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies). Please note that the room rate includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara)

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Standard, 2 Queen, Niagara Falls View

2 Queen Size Beds

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

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More details

2 Queen Standard Niagara Falls View.

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Standard Room

1 Twin Bed

200 sqft

x4

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x3

More details

Please note that the room type and bed type is selected at check in and subject to availability. Special requests cannot be honored when booking this room type. A cable TV and a radio are offered in this room. Local calling and WiFi are both free. Please note that the room rate includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara)

Standard  Room in Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

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Standard, King/Queen

1 Queen Size Bed

1 King Size Bed

205 sqft

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More details

Welcome to our cozy Standard Room, perfect for couples and small families. With a spacious 205 sqft, you'll find a comfortable Queen and King size bed, allowing 2 adults and 1 child to relax and unwind after a day of exploring. Smoking is not allowed in this room.

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Junior Suite, Niagara Falls View

1 Queen Size Bed

Flat-screen TV

Non-smoking rooms

+

More details

Floor to ceiling windows Located on the 11th and 12th floor of the hotel.

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Standard, Balcony

1 King Size Bed

Balcony

x10

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x6

More details

1 King Bed Standard Balcony includes a king-size bed 150-183 width.

Guest reviews

6.1

1,602 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇮🇳

Kritika

8.2

June 2023

The only thing good about Crowne Plaza Niagra was the manager at front desk and her team. I had booked through booking.com along with breakfast for 3 nights. The breakfast was pathetic and staff in the restaurant was rude. The room we got was so small it could only accommodate 2 people but we got booked for 4 adults. I don’t think the hotel should book it knowing how old and small these rooms are. I paid almost $500 per night for such a conjusted room with a small bathroom. After the restaurant staff got rude with me over tip I went and complained to the front manager and asked them to refund my money so I could go stay at another hotel but she promised to make sure to improve their service and make our experience better if we stay. Since I had paid for a fallsview room the staff moved us to a bigger room better for a family. I’d say the promise was kept.

Food

🇺🇸

Heather

8.2

June 2023

The view was nice. The location was perfect for the kids to enjoy Clifton Hill and all the eateries. The staff was always friendly and the hotel was very clean. The bed and pillows were very comfortable. It was also nice to purchase waterpark tickets at a discounted rate.

The room was very small with very little bathroom storage options. The air conditioning wasn't very efficient and the room always felt humid and damp. It was also disappointing to see that the hot tubs were not functioning after a long day on our feet.

🇨🇦

Jennifer

8.2

June 2023

Location was perfect. Room was clean, extremely comfortable especially the beds. Easy to walk to anywhere we needed to go. Friendly staff. The room we stayed in was very unique and gave us a bit of privacy/separation between beds. The room had tons of space.

Room was a bit expensive. No fan in the bathroom. Would have liked to use the hot tub but it was closed. The Prime restaurant although a beautiful location was a huge disappointment. We sat for 15 minutes before even being acknowledged. So we left without even ordering.

🇨🇦

Samantha

9.1

January 2023

The location is in the heart of Cliffton Hill so it was an easy access to a lot of places, restaurants, souvenirs, etc. Their indoor pool was big which was not what I am expecting at first. There’s a dry sauna, shower even tables and chairs to put your stuff, lots of towels. I like their fitness centre as well, very clean. Our room is just in front of the elevator which is a good thing.

The view from our room is ok, although you really have to peep to the window to see the falls. I think the lock on our door has a problem, because we had to insert our key card multiple times before it opens.

🇨🇦

Heidi

8.2

March 2023

Staff were very helpful when we requested that one room be changed. Location is close to all the attractions on Clifton Hill and to many restaurants.

March break was terribly overcrowded - affecting the use of elevators, it also made it necessary to ask for at least one of our 2 rooms (which were quite small with a view of the parking garage) to be changed as the bathrooms were so compact that space around the toilet is restrictive. Cost of parking and resort fees and destination fees make this an expensive option.

🇨🇦

Sonia

8.2

September 2022

My room wasn't exactly facing a 'nice-looking parking lot,' but something about this hotel has an older charm you might not get from Sheraton or other newer hotels. This building has been around since the early 1900s. But some of the people working there went above and beyond making you feel comfortable. I speak of the housekeeping staff. We booked with them within five minutes of deciding to vacation to Niagara this summer. This does not typically happen and it is usually a struggle for a couple of hours to find a hotel you want to go to. The efficiency of this hotel is pretty good.

My only reservation is why they don't tell you up front what you are paying for because my mom detested the parking lot view we had and the view of some fire escapes on the opposite side. You have to remind them that you need the room cleaned or fresh towels on a daily basis, who doesn't? This is an executive decision and not the fault of the amazing housekeepers working there. Don't get excited about their gym as it only contains an elliptical machine, two treadmills, and one exercise ball.

🇨🇦

Wessam

9.1

July 2022

The room so comfortable and quite the view was good , the beds really comfy and i like the water park is injoyable place for kids , The resturant view amazing . Cleaning was good in general

But i dont like how they charged me for the car parking which should be free for the hotel guests , I booked the room via booking .com for 2 adults and 2 kids with breakfast but in the hotel they charged me again for the kids meals . and when we finish our breakfast the waiter follow us with a form requesting us to sign for a tips which is unfair because its open buffet and self service plus the buffet is poor and it was similler menu for two days. **check-in at 4 pm and check-out starts at 11 am which is unusuale and unfair

🇨🇦

Donna

8.2

May 2023

Room was spacious for us and greatly appreciated in talking with others in less fortunate rooms.

Room was dark and could benefit from extra lighting - we were unaware of the windows opening directly into the pool deck but managed. Majority of staff was very friendly and helpful minus one woman at the front desk that really put a hamper on that feeling. We were disappointed in not being offered the dance competition parking rate being that was our reason for staying at this hotel

🇮🇳

Kanakaraj

9.1

September 2022

Location of the hotel is beyond perfect( almost every attraction is so close kids enjoyed going to them multiple times) , Room and bathroom was clean , room service is doing a great job. Best part of this hotel is that its connected to water park ,cafe,casino & shops .. in an event of rain(which happened to us ..we didn't have to step out or miss out having fun)

Rooms were a little small (so is the toilet , could be a uncomfortable for big people)but was very neat . could have offered a complementary breakfast/parking for a 3 days stay ( they do provide few complementary items...looks more of a namesake ..hey something better than nothing)

🇨🇦

Heidi

9.1

September 2022

After initially being assigned rooms at the rear of the hotel overlooking the parking lot, our request to change rooms was accepted and acted upon quickly. The rooms wee were given were much larger with a partial view of the American Falls. King size beds with plenty of space to move around.

The rooms were across from the elevators and the elevators are quite noisy. Don't know if there was repair work going on on a floor above, but at times it was also noisy above us. There could have been a little heavier coverlet on the bed, found it a bit cool with the air conditioning.

Points of Interest Around Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

Attractions

Clifton Hill

0.2mi

Greg Frewin Theatre

0.4mi

Maid of the Mist Steamboat

0.4mi

Queen Victoria Park

0.5mi

Devil's Hole State Park

0.6mi

Niagara Falls, Ontario

1mi

White Water Walk

1.4mi

Brock's Monument

4.7mi

Ravine Vineyard Estate Winery

4.9mi

Reif Estate Winery

8.7mi

PondView Estate Winery

8.9mi

Peller Estates Winery

10.2mi

St. Catharines

10.5mi

Jackson-Triggs Winery

10.7mi

Theodore Roosevelt Inaugural National Historic Site

16.6mi

Restaurants

Prime Steakhouse

Cuisines

  • Steakhouse

Ambiances

  • Family Friendly
  • Modern

The Rainbow Room

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

Casino

Business center

Restaurant

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Tour desk

Bar

24-hour front desk

Non-smoking rooms

Elevator

Balcony

View

Stay rules - Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel

What's the check-in and check-out schedule at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?

The check-in time at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel is 04:00 PM and check-out is at 11:00 AM.

Is free parking available at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?

Yes, there is parking available at the Crowne Plaza Hotel-Niagara Falls/Falls View. The hotel offers on-site public parking for C$39 per day. Reservations for parking are not required.

What's the nightly rate at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?

Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel's room rates start around $61. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.

What types of rooms does Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel offer?

The Crowne Plaza Hotel-Niagara Falls/Falls View offers a variety of room types, including Queen Rooms, Falls View Rooms with Two Queen Beds, King Rooms with Falls View, Standard Rooms, King Rooms with Balcony View, Upper Falls View Rooms with Two Queen Beds, Upper Falls View Rooms with One King Bed, Traditional Rooms with Two Double Beds, Rooms with Two Double Beds, and Partial Falls View Rooms with Two Queen Beds. All rooms are non-smoking and have a room size of 205-215 sqft. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children.

What are the main attractions at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?

Guests at Crowne Plaza Hotel-Niagara Falls/Falls View can spend their time enjoying the various leisure amenities and facilities offered by the hotel. They can visit the water park, go to the casino, relax in the indoor swimming pool, indulge in spa treatments, play a round of golf at the golf course, and unwind at the bar.

For dining options, guests can choose from the Prime Steakhouse, known for its family-friendly and modern ambiance, and offering a steakhouse cuisine. Alternatively, guests can dine at The Rainbow Room, which also offers a family-friendly ambiance and serves American cuisine.

Furthermore, guests can make use of the fitness center and business center facilities available on-site. Overall, there are plenty of options for guests to make the most of their time at the hotel, ranging from leisure activities to dining and relaxation options.

Does Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel feature a pool area?

The Crowne Plaza Hotel-Niagara Falls/Falls View has one pool available. The pool is indoors and is accessible to guests year-round. However, there are age restrictions in place, and only adults are allowed to use the pool.

Are there restaurants located within Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?

Yes, the Crowne Plaza Hotel-Niagara Falls/Falls View has two on-site restaurants: Prime Steakhouse and The Rainbow Room. Prime Steakhouse offers a family-friendly and modern ambiance, specializing in steakhouse cuisine. The Rainbow Room also offers a family-friendly ambiance and serves American cuisine.

Which payment methods are supported by Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?

The Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel, does not accept cash as a payment method. However, they do accept various other payment methods including JCB, American Express, Visa, Discover, Diners Club, Mastercard, and Carte Blanche.