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+1-833-728-20411,602 reviews
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$615685 Falls Avenue, Niagara Falls, L2E 6W7, Ontario, Canada
Reservations:
+1-833-728-20411,602 reviews
1/71
Casino
Business center
Restaurant
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Welcome to the Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel, where stunning views and enchanting experiences await you just 0.6mi from the vibrant heart of Niagara Falls! Nestled at 5685 Falls Avenue, this 4-star resort is the perfect blend of comfort and convenience, making it an ideal home base for exploring Canada's natural wonder. Kickstart your mornings with a hearty breakfast and soak in the excitement that awaits right outside your door – yes, the majestic falls are calling!
Dive into pure fun at our amazing water park, or try your luck at the hotel casino – both available for an extra charge! Whether you're in the mood for a cozy dinner at our in-house restaurant or a refreshing drink at the bar, we've got you covered. Don't forget to unwind with a massage at our spa (additional charges apply) after a busy day of adventures! With over 1,600 reviews singing our praises, travelers rave about our friendly service, lush amenities, and unforgettable experiences, earning us a fantastic reputation among fellow explorers.
Get ready to enjoy perks like free Wi-Fi, an indoor swimming pool, and a fully-equipped fitness center to keep you energized during your stay. Need to get work done? Our free business center has you covered! Whether you're catching gorgeous views from your private balcony or hitting the golf course (for an extra fee), the Crowne Plaza Hotel-Niagara Falls is ready to make your getaway truly special – all starting from just $61 a night. Come and experience the thrill of Niagara Falls with us!
To make your stay at the Crowne Plaza Hotel unforgettable, get ready to indulge in culinary delights! Dine at the Prime Steakhouse, where families can revel in a modern ambiance while savoring mouthwatering steaks—a true meat lover's paradise! On the other hand, if you're craving hearty American comfort food, head over to The Rainbow Room, where you'll discover dishes that both little ones and adults will love. Whether sitting down for a lavish dinner or a casual brunch, you’re guaranteed a taste adventure that will make your taste buds dance.
After all the fun of exploring Niagara Falls, it’s time to unwind and recharge! Head to our indoor swimming pool—oh wait, this one's for the adults only! Enjoy a leisurely swim or simply bask in the serene atmosphere as you take a break from the hustle and bustle of your adventures. Or perhaps you prefer to soothe those tired muscles with a rejuvenating massage at our hotel spa. Whatever your choice, relaxation is just at your fingertips.
And speaking of memorable moments, the variety of room types available puts the cherry on top of your exceptional stay. From cozy Junior Suites with breathtaking views to spacious Premium rooms for families, there's a perfect fit for everyone. Picture yourself waking up to the glistening mist of the falls or enjoying a sunset from your balcony—what a way to end a day filled with adventure! So pack your bags, bring your sense of wonder, and get ready to uncover the magic of Niagara Falls at the Crowne Plaza Hotel, where every experience is designed to be uniquely delightful!
Closest airports
Niagara Falls International Airport
6.6miBuffalo Niagara International Airport
20.1miBilly Bishop Toronto City Airport
40.7miJohn C. Munro Hamilton International Airport
43.6miToronto Pearson International Airport
49miCasino
Business center
Restaurant
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Bar
24-hour front desk
Non-smoking rooms
Elevator
Balcony
View
Show 4 photos
Standard, 2 Queen, Falls View
2 Queen Size Beds
215 sqft
View
+
More details
Room offers some views of Horseshoe Falls. Local calls and WiFi are both free. Please note that the room rate includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara)
Show 4 photos
Standard, 2 Queen, Partial Falls View
2 Queen Size Beds
205 sqft
View
+
More details
Stay in our spacious Partial Falls View Room with Two Queen Beds, perfect for accommodating up to 4 adults and 3 children. Enjoy the breathtaking view while relaxing in the sitting area or request interconnecting rooms for added convenience. No smoking allowed.
Show 3 photos
Standard, Queen, Niagara Falls View
1 Queen Size Bed
200 sqft
View
+
More details
Enjoy a stunning view of the majestic Niagara Falls from our Standard Queen Room, perfect for couples and small families. This non-smoking room comfortably accommodates 2 adults and 1 child, featuring a cozy Queen size bed.
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Standard, King, Niagara Falls View, Jetted Tub
1 King Size Bed
1 Sofa Bed
Hot tub
Refrigerator
x4
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x3
More details
1 King Standard Jetted Tub Niagara Falls View includes a king-size bed 150-183 width.
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Standard, King, Falls View
1 King Size Bed
215 sqft
View
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More details
Enjoy breathtaking views of the falls from the comfort of your spacious King Room, perfect for a family getaway with room for 3 adults and 2 children. Relax in the sitting area and experience the best of nature's beauty right from your window.
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Executive, 2 Double
2 Double Beds
200 sqft
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
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x3
More details
Welcome to our exclusive Executive Double Room, perfect for families! This spacious and smoke-free room features two comfortable double beds, accommodating up to 4 adults and 3 children. Enjoy a relaxing stay with all the necessary amenities provided for your convenience.
Traditional, 2 Double
2 Double Beds
205 sqft
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More details
This comfortably furnished room features a 55-inch flat-screen TV. Local calls and WiFi are both free. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies). Please note that the room rate includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara)
Show 4 photos
Standard, 2 Queen, Niagara Falls View
2 Queen Size Beds
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
2 Queen Standard Niagara Falls View.
Show 3 photos
Standard Room
1 Twin Bed
200 sqft
x4
+
x3
More details
Please note that the room type and bed type is selected at check in and subject to availability. Special requests cannot be honored when booking this room type. A cable TV and a radio are offered in this room. Local calling and WiFi are both free. Please note that the room rate includes: - 2 bottles of complimentary bottles of water per day - 2 WEGO tickets (bus service around the city of Niagara)
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Standard, King/Queen
1 Queen Size Bed
1 King Size Bed
205 sqft
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More details
Welcome to our cozy Standard Room, perfect for couples and small families. With a spacious 205 sqft, you'll find a comfortable Queen and King size bed, allowing 2 adults and 1 child to relax and unwind after a day of exploring. Smoking is not allowed in this room.
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Junior Suite, Niagara Falls View
1 Queen Size Bed
Flat-screen TV
Non-smoking rooms
+
More details
Floor to ceiling windows Located on the 11th and 12th floor of the hotel.
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Standard, Balcony
1 King Size Bed
Balcony
x10
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x6
More details
1 King Bed Standard Balcony includes a king-size bed 150-183 width.
6.1
1,602 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇮🇳
Kritika
8.2
June 2023
The only thing good about Crowne Plaza Niagra was the manager at front desk and her team. I had booked through booking.com along with breakfast for 3 nights. The breakfast was pathetic and staff in the restaurant was rude. The room we got was so small it could only accommodate 2 people but we got booked for 4 adults. I don’t think the hotel should book it knowing how old and small these rooms are. I paid almost $500 per night for such a conjusted room with a small bathroom. After the restaurant staff got rude with me over tip I went and complained to the front manager and asked them to refund my money so I could go stay at another hotel but she promised to make sure to improve their service and make our experience better if we stay. Since I had paid for a fallsview room the staff moved us to a bigger room better for a family. I’d say the promise was kept.
Food
🇺🇸
Heather
8.2
June 2023
The view was nice. The location was perfect for the kids to enjoy Clifton Hill and all the eateries. The staff was always friendly and the hotel was very clean. The bed and pillows were very comfortable. It was also nice to purchase waterpark tickets at a discounted rate.
The room was very small with very little bathroom storage options. The air conditioning wasn't very efficient and the room always felt humid and damp. It was also disappointing to see that the hot tubs were not functioning after a long day on our feet.
🇨🇦
Jennifer
8.2
June 2023
Location was perfect. Room was clean, extremely comfortable especially the beds. Easy to walk to anywhere we needed to go. Friendly staff. The room we stayed in was very unique and gave us a bit of privacy/separation between beds. The room had tons of space.
Room was a bit expensive. No fan in the bathroom. Would have liked to use the hot tub but it was closed. The Prime restaurant although a beautiful location was a huge disappointment. We sat for 15 minutes before even being acknowledged. So we left without even ordering.
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Samantha
9.1
January 2023
The location is in the heart of Cliffton Hill so it was an easy access to a lot of places, restaurants, souvenirs, etc. Their indoor pool was big which was not what I am expecting at first. There’s a dry sauna, shower even tables and chairs to put your stuff, lots of towels. I like their fitness centre as well, very clean. Our room is just in front of the elevator which is a good thing.
The view from our room is ok, although you really have to peep to the window to see the falls. I think the lock on our door has a problem, because we had to insert our key card multiple times before it opens.
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Heidi
8.2
March 2023
Staff were very helpful when we requested that one room be changed. Location is close to all the attractions on Clifton Hill and to many restaurants.
March break was terribly overcrowded - affecting the use of elevators, it also made it necessary to ask for at least one of our 2 rooms (which were quite small with a view of the parking garage) to be changed as the bathrooms were so compact that space around the toilet is restrictive. Cost of parking and resort fees and destination fees make this an expensive option.
🇨🇦
Sonia
8.2
September 2022
My room wasn't exactly facing a 'nice-looking parking lot,' but something about this hotel has an older charm you might not get from Sheraton or other newer hotels. This building has been around since the early 1900s. But some of the people working there went above and beyond making you feel comfortable. I speak of the housekeeping staff. We booked with them within five minutes of deciding to vacation to Niagara this summer. This does not typically happen and it is usually a struggle for a couple of hours to find a hotel you want to go to. The efficiency of this hotel is pretty good.
My only reservation is why they don't tell you up front what you are paying for because my mom detested the parking lot view we had and the view of some fire escapes on the opposite side. You have to remind them that you need the room cleaned or fresh towels on a daily basis, who doesn't? This is an executive decision and not the fault of the amazing housekeepers working there. Don't get excited about their gym as it only contains an elliptical machine, two treadmills, and one exercise ball.
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Wessam
9.1
July 2022
The room so comfortable and quite the view was good , the beds really comfy and i like the water park is injoyable place for kids , The resturant view amazing . Cleaning was good in general
But i dont like how they charged me for the car parking which should be free for the hotel guests , I booked the room via booking .com for 2 adults and 2 kids with breakfast but in the hotel they charged me again for the kids meals . and when we finish our breakfast the waiter follow us with a form requesting us to sign for a tips which is unfair because its open buffet and self service plus the buffet is poor and it was similler menu for two days. **check-in at 4 pm and check-out starts at 11 am which is unusuale and unfair
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Donna
8.2
May 2023
Room was spacious for us and greatly appreciated in talking with others in less fortunate rooms.
Room was dark and could benefit from extra lighting - we were unaware of the windows opening directly into the pool deck but managed. Majority of staff was very friendly and helpful minus one woman at the front desk that really put a hamper on that feeling. We were disappointed in not being offered the dance competition parking rate being that was our reason for staying at this hotel
🇮🇳
Kanakaraj
9.1
September 2022
Location of the hotel is beyond perfect( almost every attraction is so close kids enjoyed going to them multiple times) , Room and bathroom was clean , room service is doing a great job. Best part of this hotel is that its connected to water park ,cafe,casino & shops .. in an event of rain(which happened to us ..we didn't have to step out or miss out having fun)
Rooms were a little small (so is the toilet , could be a uncomfortable for big people)but was very neat . could have offered a complementary breakfast/parking for a 3 days stay ( they do provide few complementary items...looks more of a namesake ..hey something better than nothing)
🇨🇦
Heidi
9.1
September 2022
After initially being assigned rooms at the rear of the hotel overlooking the parking lot, our request to change rooms was accepted and acted upon quickly. The rooms wee were given were much larger with a partial view of the American Falls. King size beds with plenty of space to move around.
The rooms were across from the elevators and the elevators are quite noisy. Don't know if there was repair work going on on a floor above, but at times it was also noisy above us. There could have been a little heavier coverlet on the bed, found it a bit cool with the air conditioning.
Attractions
Clifton Hill
0.2miGreg Frewin Theatre
0.4miMaid of the Mist Steamboat
0.4miQueen Victoria Park
0.5miDevil's Hole State Park
0.6miNiagara Falls, Ontario
1miWhite Water Walk
1.4miBrock's Monument
4.7miRavine Vineyard Estate Winery
4.9miReif Estate Winery
8.7miPondView Estate Winery
8.9miPeller Estates Winery
10.2miSt. Catharines
10.5miJackson-Triggs Winery
10.7miTheodore Roosevelt Inaugural National Historic Site
16.6miAttractions
Clifton Hill
0.2miGreg Frewin Theatre
0.4miMaid of the Mist Steamboat
0.4miQueen Victoria Park
0.5miDevil's Hole State Park
0.6miNiagara Falls, Ontario
1miWhite Water Walk
1.4miBrock's Monument
4.7miRavine Vineyard Estate Winery
4.9miReif Estate Winery
8.7miPondView Estate Winery
8.9miPeller Estates Winery
10.2miSt. Catharines
10.5miJackson-Triggs Winery
10.7miTheodore Roosevelt Inaugural National Historic Site
16.6miAirports
Niagara Falls International Airport
6.6miBuffalo Niagara International Airport
20.1miBilly Bishop Toronto City Airport
40.7miJohn C. Munro Hamilton International Airport
43.6miToronto Pearson International Airport
49miPrime Steakhouse
Cuisines
Ambiances
The Rainbow Room
Cuisines
Ambiances
Location
Age restrictions
Availability
Casino
Business center
Restaurant
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Tour desk
Bar
24-hour front desk
Non-smoking rooms
Elevator
Balcony
View
Activities
Casino
Golf course
Water park
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Food & Drink
Bar
Restaurant
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Living Area
Sitting area
Outdoors
Balcony
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety features
First aid kits available
Spa
Fitness
Fitness center
Indoor swimming pool
Massage
Spa
View
View
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Public parking is available on site (reservation is not needed) and costs CAD 39 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Diners Club,
Discover,
Mastercard,
Visa,
JCB,
Carte Blanche
This property does not accept cash.
What's the check-in and check-out schedule at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?
The check-in time at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel is 04:00 PM and check-out is at 11:00 AM.
Is free parking available at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?
Yes, there is parking available at the Crowne Plaza Hotel-Niagara Falls/Falls View. The hotel offers on-site public parking for C$39 per day. Reservations for parking are not required.
What's the nightly rate at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?
Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel's room rates start around $61. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.
What types of rooms does Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel offer?
The Crowne Plaza Hotel-Niagara Falls/Falls View offers a variety of room types, including Queen Rooms, Falls View Rooms with Two Queen Beds, King Rooms with Falls View, Standard Rooms, King Rooms with Balcony View, Upper Falls View Rooms with Two Queen Beds, Upper Falls View Rooms with One King Bed, Traditional Rooms with Two Double Beds, Rooms with Two Double Beds, and Partial Falls View Rooms with Two Queen Beds. All rooms are non-smoking and have a room size of 205-215 sqft. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children.
What are the main attractions at Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?
Guests at Crowne Plaza Hotel-Niagara Falls/Falls View can spend their time enjoying the various leisure amenities and facilities offered by the hotel. They can visit the water park, go to the casino, relax in the indoor swimming pool, indulge in spa treatments, play a round of golf at the golf course, and unwind at the bar.
For dining options, guests can choose from the Prime Steakhouse, known for its family-friendly and modern ambiance, and offering a steakhouse cuisine. Alternatively, guests can dine at The Rainbow Room, which also offers a family-friendly ambiance and serves American cuisine.
Furthermore, guests can make use of the fitness center and business center facilities available on-site. Overall, there are plenty of options for guests to make the most of their time at the hotel, ranging from leisure activities to dining and relaxation options.
Does Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel feature a pool area?
The Crowne Plaza Hotel-Niagara Falls/Falls View has one pool available. The pool is indoors and is accessible to guests year-round. However, there are age restrictions in place, and only adults are allowed to use the pool.
Are there restaurants located within Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?
Yes, the Crowne Plaza Hotel-Niagara Falls/Falls View has two on-site restaurants: Prime Steakhouse and The Rainbow Room. Prime Steakhouse offers a family-friendly and modern ambiance, specializing in steakhouse cuisine. The Rainbow Room also offers a family-friendly ambiance and serves American cuisine.
Which payment methods are supported by Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel?
The Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel, does not accept cash as a payment method. However, they do accept various other payment methods including JCB, American Express, Visa, Discover, Diners Club, Mastercard, and Carte Blanche.
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