I prefer to stay at this Comfort Inn (on Michael Street) because many of my meetings are within that local area and is a quick drive back and forth. I usually only have a coffee or toast but the selection is good when I have had breakfast.

My only issue is the deposit of $100 that get held on my credit card. I realize it doesn't get charged when checking out but I stay there frequently enough that it would be great if it were discontinued. I have proven that I don't create a mess or destroy my room while I'm there but I do understand this is a policy. Perhaps reducing it even?

Facility was cleaner than one would think. The hallways always smelled clean which is a plus. The breakfast was hot. The staff was friendly. The room was clean. Bathroom was cleaner than most hotels. Room smelled clean and not musty or used like most motels. Bed was comfy and bedding was clean.

As with any hotel, they are too expensive. But received a good deal through booking dot com. We were second floor end of the hallway and there is no stairs on that end of the hotel. Definitely not good for guests that are bigger, elder, or asthmatic.

Rooms were basic but very comfortable. Fridge, microwave, snacks in the lobby, close to bike trails, shopping mall within walking distance. Good restaurants nearby. Breakfast was adequate, with eggs and bacon. Especially liked the night light in the bathroom.

Extra charge (25CAD$) for pets after having to pay extra already for a 1st floor room which was required if you have a pet. Kinda like being charged twice for a pet???

I was out most of the time due to my work schedule but when I was in my room, I was comfortable. I would have preferred to have been on the west side of the hotel because large trucks were parked at the main entrance and they were starting up and warming up very early in the morning.

The WiFi connection was challenging to get on. I got on it the first day but could not get a secure site the following day.

Location was pretty good. The price was just right. Felt safe. Every room had been remodeled recently and very clean.

Breakfast area and spread was much too small for the amount of people. Shower design made it so there was no way not to get shot with cold water when you turned the shower on. Overall a good stay though!

Receptionist is friendly. Glad they called me before canceling my room. Check at was at 3 pm and didn’t arrive to the hotel until 11:30 pm. Receptionist is very accommodating.

I notice the washroom was not clean properly. Toilet sits and shower tab has few hair. I noticed the towel looks dirty.

This hotel was nice and quiet. the breakfast was very good and the room was updated and looked wonderful.The staff were very polite. We spend 4 days exploring Ottawa and the Byward Market is great to visit.The location of the hotel is also great.Close to everything.

It was comfortable and budget friendly. The stay included a decent breakfast. There was on site parking.

It was down a dark lane that you couldn’t tell was the road to the hotel. Felt like a favourite truckers stop also, so there were loads of long lorries parked up in the front.

The beds were very confortable and clean. The pillows were great! The breakfast had a good variety of choices. The place looks nice. The receptionists were gentle. A good parking area.

I ll suggest you put a sticker next to the shower faucet in order to know how to make the water come out of the shower. We lost some time figuring it out, going to ask the receptionist, etc. This may be obvious to you but not for every guest.

Traveling back from New Brunswick we wanted a hotel that served a hot breakfast and was right off Hwy.417. This hotel fit the criteria. It was a reasonable price, very clean, big thick towels and a tasty hot breakfast. It is definitely on my list to stay in again.