Traveling with three teen/adult children, we loved the suite with the Murphy beds. Everyone enjoyed the Espace Aqua-Détente! Robes are plush, pools are heated to perfection. We also enjoyed the saunas and the gym. The restaurant was delicious. We ate one breakfast there. We used this hotel as a midpoint from airport in Montreal and sightseeing in Quebec. We did not have a chance to hang out in Balzac Pub but it looked like a fun space.

We did play air hockey but noted the table is worn out from use. Also wanted to note that the hot tub in the main bedroom of the suite is a wasted space. A larger bathroom or two would be so much better with 5 people. Also, towel racks and hooks for the robes would be a good idea.

The spa and the hot bath outside were great. My massage therapist Laura was phenomenal. Breakfast and dinner were also very good

I booked through Booking.com and asked for queen size beds and was given double beds at the hotel. When I asked if room could be switched, they did but charged me $59 which I find really bad since it was an error from Booking.com and not the client. And the price I had initially paid was for a room with 2 queen beds so why charge me even more. Poor customer service :( Also there should be staff walking outside to have people be quiet at the aqua detente area. People are so careless and basically shout outside without caring that it's a relaxation place

Nice, large family suite with plenty of comfortable beds for a family of five. The indoor pool and outdoor hot tub were very nice with plenty of seating.

It would have been to have somewhere to get coffee in the foyer area or around the pool...there wasn't life to the hotel, as very few people there, which seemed a little odd. It would have been nice to have breakfast included for the price.

Fabulous restaurant and dining room staff; wonderfully equipped rooms and a turn down service.

No concierge/bell staff to assist with luggage. No consideration or mention that Rooms 301-310 required us to lift our extensive luggage up a half flight of stairs without assistance.

This was the perfect location for us as we wanted to explore the Trois Rivieres area. It was close to the highway for easy access but felt worlds away with its' intimate setting.

Our only disappointment was that because they were full and our room couldn't be switched, we had to negotiate stairs with our 95 year old mother or wait for staff to bring us through the staff elevator. All staff were very kind and welcoming.

Comfortable beds. Large rooms. Staff is very welcoming. 15mn drive to Trois-Rivieres downtown.

Lack of charm and spirit. Air conditioned in common areas was set far too low (please save the planet). Room design was really weird (bathtub in the room, not possible to open windows, room for kids with no windows). In-room furniture seemed also quite weird (sofas covered with plastic, very functional aesthetic ). Restaurant quite pricey for the quality.

lovely gardens, spacious room with great bed and very comfortable and luxurious bathrobes. nice gardens all the staff we encountered were delightful. attentive, funny and kind in both official languagesLive music in the bistro was very good and lots of fun

horrible tea via pods and coffee maker. no milk, only coffee mate. A kettle and real milk (even for coffee) is infinitely preferable

It has much to offer in a perfect natural environment you forget about your daily life.

Sometimes it was hard to get the right information

The waiter that served us on the first night in the restaurant and then in the second night in the bistro was absolutely fantastic. Give him a raise.

Had to get pool towel from the front lobby?? Also, the change rooms for the pool are VERY Dangerous, slippery when wet, very slippery!!