Very charming. Birds chirping, peaceful and quiet in the morning. So relaxing. Beautiful pool and chairs to chill in the afternoon.

Cafeteria staff was lovely :) I was able to eat a decent breakfast however the options could be a little better. The fruit salad could be fresh and not out of a can - or even just fresh strawberries or pineapples - bananas were available at all time.

Pool was awesome. Great way to re-energize. Breakfast was convenient and plenty of food.

Breakfast menu could have been varied a little bit. Our 5 breakfasts offered same food everyday. I am a bread addict and would have loved some great bread like bagettes.

Located in a very pittoresque area of town. Pointe à Pic was quite a revelation with it's waterfront, park and trail, bridge, train station, Casino and Fairmont Le Manoir Richelieu all located within walking distance. The hotel is a charming older inn located on a parcel of land surrounded by trees. Our room was very clean, odor free. Great Wi-fi, comfortable beds and pillows. Amazing buffet breakfast with fresh croissant and a large selection.

The artwork on the walls was somewhat dated and made the room look older than it is. Could use better lighting in the parking lot and in the driveway leading to the hotel. It was a bit spooky walking in the dark after the sun had set.

Very friendly staff, both at the front desk and in the breakfast room. Walking distance to restaurants. Nice little balcony. Free breakfast in a spacious, sunny room.

Hard to complain about a free breakfast, but it could have been better, for example some better fresh fruit.

Friendly management and excellent location. They recommended the Cafe de la Gare for dinner--an excellent choice.

We couldn't open the window on our ground floor room.

The breakfast was poor, eggs boiled to a dry green “thing” instead of yellow, no change within the two days (no sausages, no bacon, no eggs differently than hard green, one type of cheese only, no sliced ham….) Not much choice. Plus, we had to clean our own table and the service was expecting tips. It looked sad, not welcoming.

The room was spacious, and clean. Breakfast was good and the staff very helpful despite the language barrier. I don't expect to be in the area ever again, but if I was I would probably stay there again. Close to lots of restaurants, the Fairmont is 3 minutes away.

I didn't like the amount of stairs that were in the unit itself. If I had bad legs I wouldn't have been happy about being in a room like that. I realize there are other rooms in the building that are all on one level, but we checked in late and I don't know if all of those rooms were already taken. I don't believe it's noted on the website that some of the rooms have several levels in them. The lack of TV channels was also disappointing.

Great value for money. Good location, clean rooms, breakfast was ok, staff very polite

We arrived at 7pm and the pool was already closed so didn't have the chance to use it. Some vegetables at breakfast wood be good.

The office staff was exceptionally helpful. He helped us make golf reservations and boat reservations for the fjord. Extremely kind. Enjoyed the clean pool; the pool attendant was also kind and welcoming.

The staff at the hotel were excellent. They were extremely polite and kind. They went over and above the call of duty. The hotel itself was beautifully appointed with immaculate grounds.