We had a very nice stay in Raiz hostel! Our double bed room was clean and comfortable (especially the super soft sheets!) There were only two bathrooms for the entire hostel but it was perfectly manageable ; the staff paid much attention to the property of the house, included the bathrooms ! The kitchen was fully equiped ; we had all what we needed ! We also enjoyed the little cute garden under the warm sun of Pùcon ! The hostel is located in a residential area (very calm) and is only 5-10 minutes walk from the center ; the localisation was perfect for us !

As in a lot of hostels, the insonorisation was not great and we therefore heard a lot of what was happening in the other rooms. The wifi was not very powerful ; in general sufficient to do researches on the internet but not to make calls... Those two little minus points apart, we are very satisfied of our stay in Raiz hostel, and recommend it!

There is a lovely yard and the balcony room has quite lovely views of the volcano. Daniella was very kind and helpful. The guests were mature and there was a very friendly vibe there. There was hot water and the bathrooms were spacious. The beds were comfortable enough.

It got a bit loud sometimes quite late. Two bathrooms weren't really enough for the number of guests and unless the upstairs bathroom connected to your room, you had to go downstairs (or go through a room of sleeping people). The staircase was too narrow and hard to move your luggage and it was very dark so it was easy to fall on them. My husband was also allergic to the cat and was allergic to a lot of his clothes after his laundry was done there so be weary if you have cat allergies. The windows didn't have proper curtains for privacy or to block any light.

The best hostel we have stayed in throughout 4 months of traveling in South America. Staff are lovely, the hostel is amazingly well kept, clean and just overall a lovely building. The kitchen is great, always hot showers, a fire is lit in the living room every day and it's great to sit down by in the evening and chill. The hostel is just out of the town in a nice quite street and is a minute or two walk from a big supermarket and the Turbus station. It's about a 10 minute walk to Pucón centre which is where all the shops restaurants etc are located. Really good value for money here also.

Nothing

Very good location - next to bus station and big supermarket. The staff was very nice and helpful, good atmosphere, I felt safe and welcome. There is a kitchen with all necessary equipment. It was clean inside, the bed was a bit shaky, I was sleeping on the upper deck but quite comfortable to sleep.

Not too much space in the room

The kitchen was really well equipped and everything was maintained daily. Short walk to a supermarket and restaurants. Friendly staff.

The only downside was the size of the room. We booked a twin room (bunk) and there was barely room for our backpacks. One night would be find, but its a bit cramped doe anything longer . There are only two bathrooms and one of them is in the dorm room, which you're allowed to use but you feel a bit awkward going into someone else's room.

Hostel Raiz is a fairy tale kind of hostel. I felt I was sleeping and living in one. Probably because of the cosy fire, their nice host and an incredible cat 🐈 to remember. No doubts one of a kind.

I really loved my stay in the Hostel Raíz!! The garden is lovely and it‘s so nice to just hang out there and relax! The house is also very cozy and some rooms, also the dorm, have a balcony. It‘s always been very clean, too. Last but not least the people there are super nice and it‘s easy to get to know people there! Highly recommend staying there!!

Beautiful, quiet and safe area. Nice and cosy house. Everything is wooden which makes it even better. I loved the fire, so warming during the cold nights. Very welcoming staff, I felt good there since the first moment.

Loved everything!

Everyone was so friendly! Perfect location and sooooooo cozy inside. I visited in the fall and the fireplace was so nice to come back to to warm up and dry off rainy clothes.

OMG what a lovely place this is!!!! The owner and all volunteers are so incredibly lovely, welcoming and helpful I seriously have no words to describe it! You instantly feel like at home! Beds are super comfortable, communal space is amazing, garden is great and terrace in the room! They have no problems with you leaving your luggage in a communal space after the check-out. They let you hang out in a TV room. I could even repack my backpack! I just seriously LOVED this place!

Only one remark - I think there there could be more power sockets in the room and they shoyld be more accesible. I was sleeping on the top bed and actually decided to just charge my phone with a power bank.