One of the best places from our trip. The owner was so nice, giving recommendations and making sure we have everything we need. You could feel that she put her whole heart into this place. The room was very clean, organized, warm and cozy. Also the staff is helpful and I like that they give the possibility to work for disabled people, the boy with down syndrome was so adorable and reminded me of my brother and made me feel like home :) great location

Just one advice - to let the guests know that they can choose both options (sweet and salty) for breakfast because we thought we could choose just one and it was a bit little for us but also we like to eat a lot for breakfast so maybe for other people it might be enough.

This is a fabulous family run hotel in the central area of viña del mar. The staff are all incredibly kind and attentive. We stayed during our honeymoon travels and they left us with a special message and glass of champagne to celebrate. Incredibly sweet extra touch was appreciated. The breakfast is very good and well organised. They even did some laundry for us. Overall a very friendly and welcoming stay, would stay again!

We had a lovely balcony in our bedroom The bed was comfortable and there were nice toiletries. Breakfast was nice too. Water in the lobby to fill your bottle with. Parking was just over the road and loads of cafes etc close by. The staff are amazing. We had a wildfire when we were there and the electricity in the whole city went down. They provided torches, hot coffee and reassurance

Noisy at night but with the doors closed it was manageable. Also noise from the other guests returning late at night

This property is amazing the staff can’t do enough the breakfast was delicious the rooms were comfortable and great location

There’s nothing we didn’t like

Breakfast was fantastic. Warm bread with our ham and cheese. Eggs available. Best of all, the yummy dulce de leche and walnut crepes! The location is great since it is close to the beach and a vibrant neighbourhood of restaurants, stores and cafes.

Bathrooms could use a little updating but it is clean and has everything you need including a hair dryer.

Excellent location, close to several restaurants and the beach. The room was ver comfortable and clean. The owner is amazingly friendly, and willing to answer all the questions I made. Excellent value for the money paid !

It didn’t have a desktop fir working in the room, but when I asked, they put a small desktop.

breakfast was very good, the staff were friendly and nothing seemed too much trouble.

The hotel was well situated in town, close to good bars and restaurants with the beach close by and in what, seemed a safe part of town

The location is excellent because it is a few blocks from the sea, and right next to an incredible bar. The service was great and the room was clean, comfortable, and very spacious.

The price seemed high, this being more of a suggestion than a criticism, because the facilities and service were really great, but the cost per night was high.

Location location location! Very friendly family style hospitality.

The property could use some upgrading, especially firmer beds and remodeling bathroom. But it was very clean.

The people were exceptionally helpful and kind. The room was large and the beds comfortable. Great location and value for money.

There was a musty smell in the room. Not sure if it was only our room (101) and we did not discuss with the owners as we should have.