Staff are prompted to help and support patiently, even when the communication needs additional time using translation applications. Finally, licatiis is good 15min walking of Subway station and 20min walking to Wenshu Temple.

It's allowed to smoke anywhere, except I front of elevators on the 3rd floor. So the smell of cigarettes is inside of the hotel. My accommodation was on the 4th floor, which could I it cloudy of smoke permission. Fortunately, I could change to 3rd floor, a little better.

They move me from the wide narrow alley outlet to the Chunxi Road outlet as the other outlet wasn't available due to maintainece. The ambience and the style of the hotel was what i like the most! The coffeeshop in the lobby was good and they provide quite a lot of choice for the breakfast. Had had a wrap one morning and a burger the next. Both of that were delicious!

The time for breakfast is a bit too short. Only two hours and they start breakfast at 7.30 which was quite late. Otherwise ok.

Clean and nice vibe. In a country were most hotels look very similar to each other this one really has its own identity and feels more like something you would find somewhere else. Nice decorations and rooftop. Breakfast is quite unique; they give a lot of small dishes; its not particularly filling though but fun to try.

Location is still a bit far from attractions and metro. Had to use taxi a lot to the metro station and nearby places.

My room was lovely and very comfortable and cosy. I loved the projection on the wall for watching films.

They didn’t have my booking when I arrived and they would only accept cash or a direct payment from a bank account. No WeChat or Alipay connected with a credit card. The booking was meant to include breakfast but they do not have breakfast at the hotel.

The facilities are new, cozy and clean. The bed and pillows are very comfy. The breakfast is Chinese option and it is a good local culture experience.

The noise travels easily through the walls then you can hear the other guests walking, talking ,baby crying, the cleaning staff…

Clean, comfortable and spacious. Location is good and close to many sightseeing attractions. The street is relatively calm, and during the night it is not noisy so you can have a very nice sleep and rest. Staff is also very nice and hospitable. Breakfast was great, and booking it with the room is very convinient if you have organized a busy sightseeing schedule. We have loved it here.~

The room is big, comfy. The tea service was perfect. The staff was polite and helpful.

The smell in the elevator. The water from the shower can is going out of the bathroom. There were no coffee.

So much character and charm. We were very impressed with the spaciousness of our Traveller's Room (for myself, my husband, and our 10 year old daughter). The outdoor tables and the bar were lovely. We enjoyed the cocktails. Such a convenient location to wander around the area of KuanZhai alley. And there is a brand new hotpot restaurant just opened downstairs that was delicious. We used the tour guide company U2Panda recommended by the hotel and had two wonderful day trips. The brown paper bag packed breakfasts were nutritious and convenient. Be sure to let hotel staff know if you will be leaving on an early morning tour and require breakfast beforehand. In the weekends it may be tricky to eat before 8:00am since they have a delicious buffet rather than the takeaway bagged breakfast.

The hotel is close to a variety of tourist attractions, shops and restaurants. The room was comfortable and clean. The staff did their best to be helpful and welcoming. I would love to visit again.

The only problem I had with property was the disconnect in communication. Only 2 people on staff speak some English, which isn’t unusual, but it did cause some disorganization and stress for both sides. I would suggest that the hotel might want to put an English sign on the ground floor telling foreigners to go to the third floor. Plus, they might want to create an English booklet with information about their hotel services, and contact information for the tour company they use. That way, if foreign guests with English need something, they can use the book to communicate.

The receptionist helped us book the tickets for the Panda's and fixed the beamer so that we could watch the Euros. Great service!