The staff were really lovely even though they could not really assist in my losing internet connection (due to blocks/ VPN etc). Did their best to be helpful and were very nice. Location was really good- only drawback was that I did not realise that the hotel had no road access and being left on the nearest road by taxi driver, trying to find the hotel while lugging a suitcase was rather stressful especially when I didn’t know where to go. Thankfully, the Chinese are so incredibly helpful and a man was able to take me to the hotel.

The fact that it was not obvious that the hotel was not accessible by road. And out of the 4 hotels I stayed in during my stay in China, their breakfast was the most limited (some fruit would have been nice)

The hotel has a lot of character. It's in the details, from the traditional roof to the tea sets. Staff are very friendly, and when you walk out you can see all the vibrant stalls and unique character of Chengdu. We got lost trying to get back to the hotel on our first night, and they sent a staff to our location and he walked us back to the hotel.

It is a bit hard to find because it's inside a square with lots of little shops and small alleys, but once you figure out the right entrance you will have no problem finding it.

Ambience. Staff very helpful. Hibiscus tea in reception area. The hotel's look is beautiful - old charm & a warm hug. Locatuon not bad at all - Close to shops & eateries - about 15 mins from cbd & 25 mins from panda's.

Breakfast - toaster terrible & some further options might be nice. . Mattress being hard however that's pretty standard in Asia. Cleaning of room - I was pretty worried when I saw my toilet bowl being cleaned by bare hands then my teacup rinsed in sink right after. Work was done on outer wall which was noisy, the scaffold was parked at my balcony & I had to request the render chipped of be cleaned as balcony never cleaned. The window sills I left for the next visitor to complain about.

Buddha Zen Hotel is a beautiful facility & we had a gorgeous room - very comfortable suite with full living room and bedroom with a large canopy bed, there was a big shower, also bedroom and living room balconies.. We were in a lively, tourist neighbourhood with 2 temples - can be very busy with tourists, but you are still able to worship. There is lots of street-side and in-store shopping and there's great food everywhere you go! The Metro (very easy) is also just 2 blocks away, with the most amazing sandwich shop just behind the 'K' entrance on street level - you'll probably see a line-up and it's worth it! Buddha Zen was a really nice place to stay, and hosted us while we explored a great area in Chengdu. Thank you!

A really wonderful place in a really nice neighbourhood, one of the best hotels I stayed at in China.

I can't remember what I didn't like at this hotel, it was all wonderful. I can't remember if the staff spoke english or not, in any case I STRONGLY advise them to learn it and speak it fluently, since that is one of the most important things in customer care and one we were not able to find commonly in China. Other than that our stay was awesome. (if you need advice on how to organise your trip to China write me at [email protected])

The hotel is beautiful, with an inner courtyard which is nicely decorated. The room was very spacious and had an ample terrace. The location is fantastic, very close to Wenshu monastery and to the subway station. The staff at the front desk did not speak English but were extremely kind and helpful. They booked the Panda Centre tickets for us, as well as a show for the traditional Sichuan theatre.

The bed was too hard. One of the windows did not close properly. The fridge did not work. Breakfast was not spectacular.

The location was perfect, the hotel was beautiful, very clean and the staff friendly. And even if you're in the middle of the city, it's very quiet at night. Very safe neighborhood.

The hotel is not reachable by car due to the fact that it is on a pedestrian street. So you have to walk a little bit and it's not easy to find. There is no elevator but the staff will help you with your luggage. There are not a lot of activities in the hotel but there are a lot of restaurants and friendly bars around.

My friends and I were exceedingly happy with our choice to stay at Buddha Zen Hotel. It is a beautiful hotel in a very fun, dynamic neighbourhood, with many great cafés and food spots in close vicinity. We also found the rooms to be spacious and super comfortable! Would definitely return here on my next trip to Chengdu.

The breakfast buffet is very minimal, and could definitely be improved. But in the larger context of our visit, this was only a minor factor.

It was absolutely a pleasant stay! The room was quite spacious, the bed was very comfortable, you have slippers, tea, razor, toothbrush, good hair dryer, etc, the breakfast wasn't exceptional, but it was simple, nice and quite unusual for foreigners. Wi-fi didn't work for me, but maybe it's because I have a Google pixel, I don't know. My wife has an iPhone and there weren't any problems for her. The hotel itself is in the middle of a beautiful ancient street, the interiors are super impressive, you have the feeling like you live in an ancient Chinese mansion, which is really great! But what is really distinctive about this hotel is its kind-hearted and responsive staff. They were always ready to help even though they don't speak English. They met us at night and helped us raise our baggage to the second floor, next day they let us check-out two hours later because we got wet in the rain, they also called a cheap taxi to an airport, gave us umbrellas and helped to carry out baggage to the taxi (the hotel is on pedestrian street, so you have to walk a bit). To cut a long story short, this was the most responsive staff in our trip and we'll keep the memories of them in our hearts!

Beautiful classic chinese style hotel in a nice area. Rooms were very comfortable. I stayed 2 separate times on my trip as I had visited outside of Chengdu and on my second stay I even got a room upgrade. Very lovely facility with strong AC and comfortable bed.

There are cheaper places in Chengdu but this is only a minor comment because I still felt the room was good value. There is no elevator.