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8.7

135 reviews

Grand Kempinski Hotel Shanghai

Grand Kempinski Hotel Shanghai

1288 Lujiazui Ring Road, Shanghai, 200120, SHANGHAI, China

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Grand Kempinski Hotel Shanghai

Welcome to the luxurious Grand Kempinski Hotel in Shanghai, a 5-star hotel located at 1288 Lujiazui Ring Road. Just 5 kilometers from the city center, this stunning hotel offers a perfect blend of modern comforts and traditional hospitality. With 135 reviews, this hotel is a favorite among travelers for its exceptional service and top-notch amenities.

Guests at the Grand Kempinski Hotel can enjoy a range of amenities including a spa, indoor swimming pool, fitness center, and kids' club. The hotel also offers free WiFi, air conditioning, and room service for a comfortable stay. For those looking to relax, the hotel features a steam room and garden, perfect for unwinding after a day of exploring Shanghai.

Discover unparalleled luxury at the Grand Kempinski Hotel Shanghai, where every detail is designed to cater to your comfort and enjoyment. With an array of amenities and a convenient location, this hotel is the ideal choice for travelers seeking a truly memorable stay in this vibrant city. Book your stay now at a starting price that ensures quality and luxury throughout your visit.

Guests at the Grand Kempinski Hotel in Shanghai can indulge in ultimate relaxation with two luxurious indoor pools available year-round. Whether you prefer a refreshing swim or simply lounging by the water, these pools offer the perfect retreat within the hotel. One pool is open to guests of all ages, while the other provides a serene environment for adults only, ensuring a tranquil experience for those seeking a peaceful oasis.

Dining at the hotel is a delightful culinary journey with a variety of on-site restaurants to choose from. Savor authentic Cantonese flavors at Suntime Century, enjoy delectable Italian dishes at Acqua, or immerse yourself in the vibrant tastes of Spanish cuisine at Albero. For a diverse dining experience, Elements restaurant offers a fusion of international flavors to tantalize your taste buds. With an array of dining options available, guests can explore a world of delicious cuisines without leaving the hotel premises.

In terms of payment, please be advised that only cash is accepted at the Grand Kempinski Hotel in Shanghai. To ensure a seamless check-in and effortless transactions during your stay, it is recommended to have sufficient cash on hand. Embrace the convenience and elegance of this exceptional hotel, where luxury, comfort, and superior service converge to provide an unforgettable experience for every guest.

Closest airports

Shanghai Hongqiao International Airport

10.4mi

Shanghai Pudong International Airport

19.1mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach chairs/Loungers

Elevator

Free toiletries

Bathtub

Garden

Rooms

Show 5 photos

Skyline Suite

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 4 photos

Premier 2 Beds, Skyline View

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Club Grand 1 King Bed, Skyline View

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 4 photos

Club 1 King Bed, Skyline View

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Premier 1 King Bed, Skyline View

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Club Grand 2 Beds, Skyline View

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 4 photos

Deluxe 1 King Bed, View

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Grand 2 Beds, Skyline View

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Deluxe 2 Beds, View

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Grand 1 King Bed, View

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Diplomatic Suite

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Club 1 King Bed, View

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Guest reviews

8.7

135 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇪🇸

Claudia

10

August 2023

A wonderful hotel, really recommend the area as it is close to all the touristy parts of Shanghai. The room was very comfortable and beautiful - the beds were amazing, the bathroom (bath and shower) really nice, so clean, and the views overlooking of The Bund were amazing. The location is great, next to metro station line 2 and just 5 minutes walk to the Oriental Pearl TV tower. We had some drinks in the top floor bar, which gave amazing views (as nice as the TV tower) and delicious cocktails as well as great live music. I really recommend going to the top pool (and sauna) to enjoy the views - it is very quiet and relaxing. The breakfast was amazing!!! There are many options to choose from and everything is fresh. The Kempinski charged us twice by mistake and we realised when we came back home. They answered very quickly to our messages and refunded us as soon as they noticed the mistake. Such a professional and wonderful place - would recommend 100% !

🇨🇳

Irina

10

February 2023

I had a really nice stay with my 4yo son in a Club room. I loved that we could have breakfast, afternoon tea and dinner in a smaller area with less people on a top floor. Have a meal with a kid and no crowd was so comfortable. Selection of dishes were enjoyable for westerners even if there were very few foreigners. We also enjoyed jacuzzi in a swimming pool area and small pool with warm water in changing area with a beautiful view. It was cold weather in January and we really enjoyed and relaxed in the hotel during our stay! I also appreciated plate of tangerines we received on arrival day, they were very testy!

The only thing was a waiting time for checking in but it was during Spring Festival when a lot of people traveled. Check out was super fast!

🇨🇳

Leroy

9.1

June 2023

I liked services offered by Yudith or the staff while Yudith was present. She is the heart of the kempinski club, and maybe the hotel! She went out her way on many occasions to make our family comfortable after many little hiccups! She makes those very nice power shots for breakfast and she made extra efforts to make sure my son had everything delivered on time and to his liking! We really appreciate you Yudith! Thanks for your service

Nothing worth discussing after meeting Yudith!

🇲🇾

Hueychuen

8.2

March 2023

size if the room. and about 15 mins walk to Line 2 which connect to both airport and Hongqiao train station.

Do not have the usual feel if Kempinski hotel standard. staffs not all are friendly and helpful especially the check in counter. best service is from concierge

🇨🇳

Natalya

9.1

February 2022

the room was very nice, the bed and the view was just amazing. we’ve originally book the river view but also got upgraded room thanks for the fulfilling the special request. the stuff is quiet good, special shout out to Ava Sheng and Dylan for the breakfast arrangements, if not then we would be left without breakfast as it was quiet a queue every morning. we’ll be definitely continue with Kempinski choice.

we understands it’s a holidays in China and CNY is something special, however the hotel might have a better arrangements for a breakfasts as they are aware of the capacity of the guests? the line was so long it was almost reaching the main door..its also quiet odd that ppl are taking away the food from the breakfast buffet, stuff was willingly providing the package boxes ..that’s definitely makes ppl to stay at the buffet longer and increasing the waiting time for other ppl in the queue..the western food choice can be improved too.

🇨🇳

Ec_sh

9.1

January 2022

A special thanks to the hotel's management and staff. Because of very strict anti-COVID rules in application in China, all hotel's guests and staff were suddenly faced with an unexpected and especially difficult situation for several days. And the Kempinski has risen to the challenges and showed what real hospitality means. The attitude of the entire hotel personnel in these extraordinary situation was excellent and deeply appreciated. Thank you to all of you

Nothing I can think of. Especially given the special circonstances during the stay

🇬🇧

Anonymous

8.2

July 2021

The room was amazing! Very comfortable bed and brilliant view. We were in the River View King room and it was fab! The staff were attentive and very friendly. The breakfast was great- lots of options!

The hotel seemed quite old fashioned with a modern element to it. Some of the decor could do with an update. Some things needed more care and attention- such as the pool facilities as there were areas which were looking a little run down. The breakfast was very busy and some tables were positioned in the lobby area- as they could not accommodate everyone in the main restaurant. The corridors were very warm and at times- too hot!

🇭🇺

András

10

August 2021

View, room, bed, staff.

This time I am not satisfied with the customer service of booking.com. I book a hotel and the room is for 2 adult, but in the morning I had to pay for my partner's breakfast. So I can't really understand why don't booking.com draws the attention that the breakfast is only for one person. It is not so nice that we are having the breakfast and the hotel staff appears next to your table and make you pay for the extra breakfast. Also, I can't really get the logic. The room is for two, they gave me two toiletries, but the breakfast is for only on person. Never met such a thing.

🇪🇬

Mohamed

10

February 2022

I came to Kempinski Shanghai few times as it’s the best hotel in Shanghai. service, rooms, breakfast, staff, spa, pool, cleanliness, all are outstanding. especially Mr. Ricky has shown a very high standard of support and professionalism. highly recommended

nothing all, was perfect

🇨🇳

Andrey

8.2

February 2023

breakfast could be better. room is okay big enough with good view but expected better. check in and check out is fast. own parking lot for free.

Points of Interest Around Grand Kempinski Hotel Shanghai

Attractions

Shanghai History Museum (Shanghai Lishi Bowuguan)

0.4mi

Shanghai World Financial Center (SWFC)

0.6mi

Shanghai Tower (Shanghai Zhongxin Dasha)

0.6mi

Yuyuan Garden (Yu Garden)

1.3mi

Shanghai Old City (Nanshi)

1.3mi

Shanghai City God Temple (Chenghuang Miao)

1.4mi

Shanghai French Concession

2.3mi

Former Residence of Sun Yat-sen

2.9mi

Tianzifang

3.2mi

Shanghai Museum of Arts and Crafts

3.7mi

Jing’an Temple

3.7mi

Tianshan Tea City (Tianshan Cha Cheng)

6mi

Shanghai Disneyland

11.2mi

Shanghai Chedun Film Park

19.7mi

Zhujiajiao Kezhi Garden

28.1mi

Restaurants

Suntime Century

Cuisines

  • Cantonese

Acqua

Cuisines

  • Italian

Albero

Cuisines

  • Spanish

Pools

Location

  • Indoor

Availability

  • All season

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Grand Kempinski Hotel Shanghai

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach chairs/Loungers

Elevator

Free toiletries

Bathtub

Garden

Stay rules - Grand Kempinski Hotel Shanghai

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property