I always stay in this hotel during business trips to Shenzhen. This time was as perfect as usual. The room was clean and cousy, the breakfast was superb. The sand beach and water in the pool were very much relaxing. Special mention and thanks to the Club Manager Even Lin for taking care for reservation and checking out. She was also very helpfull in all other small tips.

Nothing to mention.

Excellent very large outdoor pool, with nice artificial beach Great staff everywhere I came across, professional and friendly: front desk, at breakfast and the buffet dinner, restaurants, cleaners, concierge, bar in the lounge Good large breakfast selection Good location right next to OCT station Near to a number of attractions Well thought out building layout Nice rooms with good showers

A few minor things but nothing significant: temperamental safe not so easy to close, doors don’t have much soundproofing, not many lighting options in the room - either all lights on or very dim, nothing in between

The pool was amazing. We were upgraded so I did manage to get an amazing room After 8 days in China I was a bit over the food but the breakfast made up for all the other days,

nothing everything was amazing

Everything was just perfect . the hotel staff knowing that was our honeymoon had extra care of us . Our room was upgraded and they took care of all the details : flowers, cake ,roses , drinks and all sort of room's decorations. Maxine and all her team really helped us to enjoy as much we could our stay . we will definitely go back to enjoy a relaxing weekend using all the facilities of the hotel , from the very good restaurants until the amazing pool . looking forward to go back .

The room was very spacious and clean. It was luxurious and overlooked the larger pirate ship. The breakfast was yummy, and the staff were very attentive. We appreciated the late checkout so that our kids could enjoy the pool a while longer. We will be back!

We had reserved a room with two queen beds, but we’re given a room with two twin beds. Thankfully our daughters are small so we could fit one adult with each child, but it would have been nice to have the reserved two queen beds.

Clean, comfortable rooms and an amazing outdoor pool (there is a pirate ship and huge play areas for kids and a swim-up bar for adults). This place is very enjoyable. The indoor pool is also impressive and the weight room is exceptional. One of the largest breakfast spreads I have ever seen awaits, and the room service options and quality are high.

Expect long waits for breakfast on holidays. The entry road to the east is two-way and it can take 10 minutes to get in/out of the property by car. Why doesn't the hotel just make this a one-way road and alleviate the traffic problem?

A lovely room, comfortable bed (with extra pillow options!), great huge bath, fantastic shower, walk in dressing room...... absolutely no complaints. The outdoor pool and ‘beach’ was also great and perfect for a few hours of sun and relaxation. All staff were friendly and helpful. The location is right next door to OCT metro, and the Splendid China attraction which is well worth a visit.

It isn’t a cheap hotel, but prices for the mini bar in the room were still ridiculously high - 45RMB for a small can Pringles, 88 for a small mineral water!!

Staff was very supportive, gave me an upgrade to a bigger and nicer room! Breakfast and entertainment facilities are awesome! Location is perfect and next to nice sightseeing places.

Since the hotel was crowded we often have to queue up for breakfast. Staff English abilities was quite low.

Excellent choice of breakfast - Western, Asian and Chinese - too much to choice from!! The duty officer, Ms Kris Wu, was extremely helpful and managed to be online with any of our requests and made sure our stay was as comfortable as possible.

Beautiful pool area and slides for the kids

Service wasn’t great at times - waiting a long time at the outdoor bar for staff