I booked the Premier Family room. It was so spacious! It has two bathroom which was handy. It also had a washing machine (detergent provided) and dryer where you can scan for instructions. One room had a king bed and the other a queen. There is so much storage in there. The bathroom was nice and clean. The living and dining area was very spacious. Umbrellas in the rooms should you need it. The staff was very helpful with getting us a taxi when needed. They will take a huge deposit for your stay but they will refund it upon checkout. We were also able to leave our lugguage there after checkout. Location was about a 15 min walk to Coco park otherwise a short taxi ride. There is steamed buns just outside the hotel for a quick breakfast, fruit shop and 7-11 just up the road.

It was a little dusty behind some areas.

A exceptional clean and hospitality hotel apartment. The good hospitality was from hotel staffs including cleaner. I booked a 2 rooms premium apartment was big , clean and bright. My elder mum had a better sleep here than at home. It has everything we needed, including washing machine with detergent provided. Kitchen was also well equipped, shower water pressure was good for showering. We can ask for anything needed if there is shortage including extra blanket , pillows. 5 + 1 stars rating overall.

Location was not near train station, but was cheap and easy convienient to take taxis using DiDi. Has convenient store and super market to get anything you want just downstairs across the street.

Great stay if you look for something bigger than just a hotel room! Clean, good beds and nice living area. Very kind personnel, especially the doormen. Stayed together with my family including two kids of 2&4. Taxi was 5-10 min away from coco mall. There’s a nice bbq place further down the street which I recommend. Breakfast was fair, good price/quality. Small kids play area which was a nice addition.

It's a big apartment, and clean. Breakfast was included and the food was decent. Good coffee!

The layout of the apartment can be better. Too many drawers and cupboards. It took us a while to figure out where to look for things such as hairdryer etc. It is situated in what seems to me a local neighborhood. Its location means walking a bit more before one can reach a nicer shopping mall, such as Coco Park (about 15 minutes).

Somerset is located close to the business district and just a short taxi drive to some of the major malls. I stayed in a three bedroom apartment which was clean, well maintained and very spacious. The reception staff spoke English which made check in very easy. Breakfast was the usual fair with noodles being a big hit with most of the diners. It was also very easy to get a taxi outside on the road with a few minutes.

The bed was little soft for my preference, but that is very subjective and the bed did not affect anyone else.

Service Crew of Ascott Hotel Somerset (刘继华 ) did a very good job in hailing a taxi for me. Service is superb. Room upgrade was given on a complimentary basis, very kind of the property. Definitely will stay again

Perhaps, complimentary breakfast would be a good touch, though it is fine! Wished I had been able to spend more time at this place. The TV was not really working, suspect the controller was faulty, but it is fine!

It's my second stay at this hotel. I like the private Jacuzzi bath, sauna and steam room most.

I booked the jacuzzi bath room when I checked-in. However, the reception staff forgot to reserve it for me. Luckily, it was not booked by another person and so, I could still manage to book it before I checked-out.

My booking was through agent and before I made the booking, I checked with them for the number of toilet that the 3-bedroom suite has and I got the answer of each bedroom has one toilet. When I checked in I found that only 2 toilets in the 3-bedroom suite and I can’t emphasise my disappointment as this is the most important criteria that we chose to stay in this hotel. No offer from the hotel for compensating our loss.

The room was very spacious and well-equipped with everything you'll need even for a longer stay (i.e. washing machine, huge fridge etc.). The breakfast buffet had a decent variety of both western and Asian options, but the only downside was the coffee.

My father had difficulty getting the messages across to staff as they barely speak any English, which adds a bit of stress for organization part of the stay (i.e. refund of the deposit, keeping luggage at the hotel etc.).

Room very comfortable, spacious and clean, well equipped. Walkable to Shopping Park, the major shopping area in the vicinity but may not that near for many.

May not be as near to the Metro as indicated especially if have luggage. Nothing much in the surrounding if you are a tourist.l as it is located in residential area surrounded by other apartments.