The building was truly an architectural marvel, with multiple plazas to walk through, several large outdoor courtyards, and a seamless blend into modernity while still maintaining a “historical” feel. The staff was very helpful and friendly. The included breakfast was complete and delicious.

The elevator from the main lobby to the rooms was tiny and could barely fit my wife and I and our luggage at the same time.

The beds and breakfast are the best!!

I had 3 members of my family come over to open some gifts in the room, as we were visiting for a few days. They have a policy I was never informed of, that states anyone visiting (rooms) after 10pm needs to pay a fee of 100 pesos. Which seemed unfair as having someone stay the night is 119 pesos. We had to open the gifts in the lobby which was awkward and not private at all, seemed unfair for the price paid to have a short visit. And they claim is for security but it is a rip off. And they should inform that at check in…

The best thing about this hotel was the breakfast; there was an unlimited buffet with many delicious options. It is in a good location in the north of the city, near one of Bogota's most significant and well-known shopping malls (Unicentro). My room was spacious and clean, and the bed was huge and comfortable. The facilities had a vintage design but were well-conserved and clean. The staff was very kind and helpful with my requests and questions. Definitely, it's the fanciest hotel that I've ever visited for now!

The shower in my room took a long time to drop hot water, and it was challenging to set the water temperature. I'd have liked to watch movies using my own Netflix or Disney+ account or listen to music using my Spotify, but the TV was too old to do it; it'd be great if the room had a smart TV or a smart speaker to pair with my phone. I had forgotten to bring a phone charger; I tried to borrow it, but the hotel didn't have one.

We stayed for 9 nights. The experience was truly wonderful. A lovely hotel with attentive and professional staff. A great location and with good security. Felt very safe in this hotel. The room was a nice size with wonderful mahogany, I think, solid wooden fixtures. A walk in shower but I would have preferred a shower to include a handset and a flexible hose. The room can get cold at night as no heating but I did see a member of staff transporting some portable electric radiators. We especially looked forward to the breakfast in the restaurant with the lovely staff many of whom worked in the same venue which serves as an Italian restaurant from around midday, I think. There is also a gym, sauna, massage and hairdresser on site. The staff in the hotel all wear smart uniforms and this adds to the feel that we were in a special hotel. When we approached the staff we found that nothing was too much trouble. Thank you for a lovely stay.

The restaurant could be serving international food rather than just Italian.

The best. Waitress and waiters were excellent. They did not use the word no.

Requested repair for our TV with gentelman at front desk, and did not get it done, had to ask a second time

The Hotel Estelar Fontana pretends to be a ***** Hotel. The architecture, layout is refreshing. Even with low occupancy you don’t feel lost. The rooms, bathrooms are ample and well equipped. The junior staff is on their learning curve. Excellent value for USD 100/night through Booking. Breakfast is lavish, made to order. Unfortunately they can’t cook. Room service meals or Asian food at the Bar are disappointing.

Food is well below standard. Room service meals are deplorable.

Breakfast was so good. You can have traditional food and fruits. The location is very convenient, Had Unicentro mall is a hit. Rooms were very comfy.

Just a suggestion, if the rooms can have USB charger plugs, it can be better. Current plugs were next to the lamps, and it was not easy to connect my charger. Rooms light was a bit dark, there were only lamps.

The hotel lobby was decorated beautifully with a Christmas tree at the entrance. The bar had great drinks and the Maki restaurant had amazing sushi. Also, the breakfast buffet included with the price of the room was wonderful and had a lot of variety.

There’s nothing I didn’t like about the property

I liked the location,the hotel and the style. Our room was very comfortable and clean.Front desk was professional and always helpfull.

We thought room service very slow and not as attentive. Breakfast service was very slow ,always we had to look for someone for coffee or additional stuff. It felt like they were under staffed.

The hotel is perhaps one of those hidden gems in this city. You will not regret staying there. Sometimes, it can come by pricey, but you don't feel like it once you complete your stay. I only stay at other places now, if this one is booked, and it is always a bit sad not to find this one available.