There’s so much to like about this hotel. The building is beautiful and the rooms were spacious, clean and comfortable. We stayed in a family suite with two levels and two bathrooms. They even had child sized robes waiting for our kids when we arrived. Our room was on the inside of the building so the street noise was reduced. Weather prevented us from taking full advantage of the pool, but we used it twice and enjoyed the rooftop. Breakfast was tasty. Staff were always very helpful and kind.

When it rains they turn off the elevator to the roof. This was not an issue for us as it’s only on the third floor, but anyone with mobility issues might find this very hard. There is glass flooring around the pool area that is extremely slippery when wet. Our kids fell multiple times. The pool area is small and would probably feel very crowded with more than one group using it.

The staff were absolutely brilliant, particularly Elizabeth on reception. She went out of her way to help us make arrangements for our daily activities, giving sound advice on the best things to do, assisting with bookings, taxis and more. She even set up a chat on WhatsApp and made sure to message us, even on her days off, to check everything had gone smoothly. The hotel itself felt like a second home, a vibe created by the warmth, friendliness and attentiveness of their wonderful staff. We stayed in 4 different hotels during our stay and this was by far our favourite!

It would have been great to have had a slightly larger pool but an almost insignificant issue given the hotel's location and how much there is to do in the area.

Beautiful property and great rooftop pool. The rooms are well appointed and clean. Lush greenery. You really feel like you’re in a tropical beautiful vacation. The staff were all very attentive and helpful, but not intrusive. The location was absolutely perfect, located in the edge of Getsemani and less than 5 mins from the walled city and the port. We walked absolutely everywhere.

Our eight (8) day stay in March-2023, at the hotel, (Capellan de Getsemani), was amazing. We were there along with various other family members, who also stayed at the hotel, who were also very satisfied. All the staff in all the depts., were very polite, very well trained and very helpful. The floor manager was especially attentive in helping us with our special emergency needs. There were two employees, (in particular), at the front desk who went all out of their way to help us, while we were there. The bellboy at the front door was always present to help; the check-in, was fast, our special requests for the room modifications were immediately attended to, through the help of the check-in, front-desk clerk. On another occasion, another front-desk employee, was very helpful in making emergency calls for us and in helping us to make changes to our flight plans, that ensued. The included breakfast every morning was excellent. It included a fruit dish, other hot & cold breakfast items, etc. The attention by restaurant staff was also great. The maids came in promptly everyday to clean and disinfect the rooms and were very fast and efficient in, so doing. Other staff members within the hotel were also very polite and attentive. The roof-top pool and jacuzzi areas were acessible by elevator and stairs. The terrace offered a nice view of the modern "Playa Grande", high-rise building skyline, in the distance. We would highly recommend this hotel for its location; just within the Getsemani area, but yet within walking distance of the main cultural district in the region of the historic "Clock Tower" and other touristic sites. Satisfied Guest. Gregory Donawa

Nothing to complain about.

Lovely hotel in an excellent location. Breakfast was good. Rooftop pool and bar were great and a welcome relief after a day of sightseeing.

I had to beg for more coffee pods in the room. Was told coffee was free only the first day of our stay, which I thought was very chintzy for a hotel of this caliber. Told them so and they agreed to provide them for free, but they still were not delivered unless I asked every day.

absolutely beautiful property, located at the start of getsemani, and easy to reach the old town what I love is about this hotel were all the small touches. When we arrived, we were given a wet towel that smelt nice to freshen up. We had some arrival cheese and charcuterie in our room. Every evening we were given a little snack. All of these things made the stay exceptional. The coffee that they served at breakfast was some of the best coffee that I have tasted in Columbia. and the bonus is that above the swimming pool there is a deck with an amazing view of the city where there is also a Jacuzzi. It seemed that not a lot of people knew about this. So whilst everybody in all of Cartagena are crowding rooftop bars to watch the sunset, we had a completely available terrace on our own with a Jacuzzi with an amazing view, overseeing the city. This is an absolute gem, and I highly recommend this hotel to anybody, without a shadow of a doubt.

The staff met us at the front door and explained everything that we would need to know about the hotel and the surrounding area. The room was great and the staff really attended to any questions we had. Breakfast was delicious and convenient. Location is perfect, everything is walkable. Rey at the front is the man, super helpful and polite from beginning to end.

no real complaints.

Everything. Breakfast was very good. Restaurant is excellent. The staff was very good. The waiter we had, Junior, was very attentive. Senor Rey was so attentive to our needs. The hotel supplied us with a wheel chair when we went to the fortress. The decoration of the hotel was lovely. The rooftop pool and look out was great. The mango sticks brought up by Inti Maria was a very nice touch to keep the guests cool while sunning. My last meal, ceviche natural, eaten on the look out level was excellent.

The sheets and/or comforter did not breathe so it was a bit moist.

Really nice building with nice staff (not quite the same standard at bar). Professional, efficient, and helpful staff at the front desk and lobby. Comfortable room.

As with a lot of these smaller hotels, understandably they have very small pools so don’t plan on doing laps. Hot tub was a cold tub and way too shallow to be called a hot tub. Cold wading pool, maybe. That would be fair.

Beautiful boutique hotel in Getsemani and only a short walk from the old city. Getsemani is an absolute must visit - we almost enjoyed it more than the old city! The hotel had a lovely rooftop pool and bar and the rooms were fantastic. The staff were all incredible - particularly Jhonatan on the front desk who went above and beyond to help us, with nothing being too much trouble. He helped us with local recommendations and organising trips to the islands - we can’t thank him enough for making our stay so special!