It's a clean, nice hotel and the staff is very attentive. The rooms are nice and clean. If one needs anything for the kitchen in the room, it is possible to ask in the reseption. The surrounsing area is ok and there is a few restaurants close by.

I found the matress to be a little too hard, but that is simply a matter of my own preference, rather than a huge problem. If one wants a variety of breakfast, this is not theplace for you. There is very limited options, but the options they do have is very delicious. The airconditioner could have been cleaned a bit as it was vey dusty, same with the fsn, I chose to so it my self. I didn't like that there was no bedside lamp. One either needes to have all the light on or nothing.

The hotel is very well located. No more than 10 minutes walk to Palmira town centre. I had a difference in price when I arrived, but it was due to tax charged to all hotels. My mistake, I thought in price tax was included in fee I got online. I had the opportunity to check other hotels in area. This was definitely the best. I love how bright and clean the room and bathroom were and super friendly and helpful all staff were. Breakfast was superb, very traditional colombian breakfast served very quick and always tasty. I love the air-conditioning and fridges in each room. I did not like not having a wardrobe to hang coats and clothes, but they gave me hangers and it was not a problem. Nice warm water too. I would definitely recommend this hotel and I will stay again on my next visit to Palmira.

Veil or other type curtains for privacy are something would better the experience, there is a blackout.

Breakfast was amazing! The quite of the place is nice. Mosquito 🦟 was the issue in the room. Windows was open before arrival and room had lots of mosquitoes 🦟 Bed was a continuous look for them to eliminate them from the room. Other then that, all was very pleasant at this stay.

Mosquito 🦟 in the room. I didn’t wanted to get fumigated, Bcs then I be sleeping breathing that químical’s. Perhaps clavos oils in the property or mind spray Will keep the property mosquito free.

Very peaceful and comfortable patio area. Air conditioner worked fine, and bed was comfortable. Had small refrigerator and can become useful for longer stays. Breakfast was basic and good.

Had a 1-night stay. The only thing I would suggest is an upgrade to bathroom if you want to take the hotel to a higher category but presently a good value.

The hotel is beautifully and minutiously decorated, looks like a botanic garden, is truly beautiful. The room is excellent, spacious and very clean. The bed amazingly comfortable, free parkin on site {gated) lots of shops, good restaurants and supermarkets nearby. Safe location. And last nut not least tne staff were 100% amicable, attentive, always ready to meet your needs.

The fact that there wasn't any sort of toiletries apart from a toilet roll, we also wanted to cook dinner, there was a kitchen in the room but not even a fork, plates, saucepan,.

The safety of the place it’s gated and locked only staff can open it. Plus they help me get taxis the food is great this country is amazing I’m coming back in June

That I had to come back to USA

Nice location for Cali airport and central Palmira.

Friendly staff, very secure, great breakfast included

The staff was super "amable", the breakfast was homemade traditional. They called cabs for us. Wifi availability. Hot water for showers.

It really was as described. There were no surprises.

Overall good stay, room had air conditioning, good breakfast, secure parking

Rooms are a little small, they missed cleaning up some old face masks that were hanging on the door of the room from the previous guests.