The room was big and very comfortable. It's a tranquil place in the middle of hassle and bustle ,everything on your doorstep.

The hotel is not prepared for foreign tourists who do not speak English. The restaurant service is very slow,seriously 20min for scramble eggs..Last day we missed breakfast as the waiter brought only one portion and we were so annoyed we left.Be aware that there are free options and paid for breakfast. We have only found out about it during the second day..The staff requires customer service training!

The staff was incredibly good and helpful, the hotel is spotless clean, the food is very good and the beds are very comfortable. I stayed at a 4 bed room, the room comes with air conditioning and TV with cable and streaming services, two closets and one bathroom with shower. The hotel also provides towels. The room was kept clean and tidy by the staff every day!

The plugs on the wall were not easily reachable as they were located behind the header of the bed.

The colonial style hotel is perfectly located for visiting historical Santa Marta, along with being just across the street from an expansive clean beach area. It's a short (10 minute) walk to the Plaza de los Novios which is surrounded by small restaurants and bars. The staff was very friendly and helpful; the gardens and property are tropical and well-maintained.

I would prefer hot water in the rooms which are otherwise well-appointed. The breakfast was nicely presented but lacked variety over a 3-day stay.

Fantastic hotel, located in the heart of Santa Marta, opposite the marina and the spot where all the daily trips for Tyrona begin, just at the start of the coastal pedestrian road. It has an enclosed front yard with a patio for breakfast, food and drinks, internal pretty yard and extremely helpful service people.

Don't think you can get any better!

Perfect location, close to the beach and the city centre. Very quite and safe at night. Fantastic staff at the reception!

If you get the bedroom at ground level, you might have to deal with some mosquitos, ants and other friendly insects in the room. The windows doesn’t have shutters, so there is quite a bit of light coming through.

The location of this gem is ideal. It is on the malecon but tucked in off the street so it is relaxing and quiet. The hotel is very clean and comfortable. The restaurant has superb food and the breakfasts are a highlight. We will be coming back. The hotel is close to everything and we walked everywhere and took a taxi to playa blanca for the day.

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Staff was very helpful and helped me get a taxi to the bus station (there’s no Uber in Santa Marta). The room was nice.

I think I got a lot of bug bites after sitting in the garden in the afternoon, so make sure to wear repellent. The breakfast was mediocre.

Very beautiful property with big rooms and modern furniture. Staff very attentive and best location across from the Marina where all tours depart.

No pool.

Very clean and central Victorian style hotel in front of the beach

Poor internet connection, breakfast is not good and we didn’t have water one evening

Location is very good. My air conditioner did not work properly and they moved me to a bigger room.

My air conditioner did not work properly and they moved me to a bigger room.